Pulse Living Reviews 15

I have been living here for a little over one year and I can definitely recommend it. I have made friends that feel like family and spent some very cozy and fun times in the shared spaces. I love the opportunity to have my personal space as well, and the location is great.

Great experience and very responsive and friendly team

Really enjoying my stay here at Pulse Living in Nørrebro - great facilities, staff and sense of community!

Great place, awesome common space. Would highly recommend to anyone looking for a cozy cool studio :)

I was a tenant at Tåsingegade 29.

First of all, they increased the rent before moving in already. When we signed the contract in November, they already had the indexation meeting in October, and it was communicated that they were already giving the increased rent prices in the contract since it was starting from January. At the beginning of December, many tenants in the same situation got a rent indexation e-mail stating that the rent should be increased further. The contact person, Natalie, didn't know about this, so she tried to speak with the owners but was unsuccessful.

So if you decide to live with this company, just be aware that they are using all their legal rights to gain more money out of internationals. Or make them write into your contract which year your rent can increase first.

Second, there is a lack of respect from the support side. The phone calls were usually useless for my situation, and the e-mail answers were rude. There are no emergency contacts, making living there even more stressful. The building is really old, and there were a lot of problems with the pipes for months. Now, they have started a renovation, which hopefully will solve the problem, but so far, it has caused me months of headaches because of the worries about possible water damage.

In addition to the bad communication, when I was trying to ask why they were not willing to prolong my contract, as discussed before, the answer was they were unable to do that. There was only one month between the discussion and the intention, and they advised me to wait. I think they are renovating the whole floor, but it could have been nice to get this info in one sentence instead of finding it out.

Thirdly, the whole place was behind. The promised window washing was almost half a year late, and you could barely see out of the windows. At the beginning of the cold months, there was no heating in the building and no info about when it will be. The common areas were usually dirty and messy, which is unfortunately quite usual in places like this. It also depends on the tenants, but if the owner can see that it is not working, I don't understand why they didn't pay a little extra for the cleaning company to tidy it at least once a week. I have never used the common areas because of this.

Last but not least, the contact person, Hilal, is nice, and she is the only one who communicates well. She has to manage two buildings as far as I know, and she has managed it so far, so she deserves all my respect. Sometimes, her answers also needed some time, but she reacted fast and effectively in emergencies. So, my second star in my rating is because of her and the location. The building is close to the metro and other public transportation, making it valuable.

Pulse is a fast solution for internationals in a complex real-estate market that cph is, but I would advise to avoid it if possible.
You'll see a name mentioned in the reviews and that is Heather's. She saved the reputation of Pulse while she was a community manager cause she really cared about the community and she was a great problem solver. Once she left, the attitude in the community completely changed and communicating with management became very difficult, with top down decisions that disregarded the wellbeing of their tenants.
- the idea of community was lot / people not respecting the communal spaces
- disgusting communal kitchen that is not cleaned after being used
- clothes all over the space in the laundry room
- the laundry room is overcrowded, humid and with mouldy smell
- rules not respected - people smoking in their rooms. There was even a fire in the building due to that.
- people smoking weed in the building. Actually the dealers are right around the corner of the building.
- no communication from management on renovations and lack of response when you escalate issues to them.
- evictions with no detailed explanation on why contracts cannot be renewed
- the contract is written in vague language so there is room for interpretation. If you are not paying extra attention you can lose your deposit or be billed for rent that you already prepaid.
- they fired the handy men who were daily in the building helping with maintenance and all sorts of adhoc issues.

I am not here to bash Pulse, but the conditions have decreased a lot and it is just a money driven business with no care for their tenants. Especially if this is your first rental in Cph, you will probably get scammed by them somehow.
Consider that you pay upfront up to 50.000 dkk. Is it worth that investment of time and energy considering that you are in the city, close to the metro?! That is your call to make...

This is not my personal review only, but it is one shared by many tenants (at least 60 or more people, I don't have the full list) who have been affected my Pulse' extremely bad management and irresponsible collaboration in solving the problem.

We were promised that we could move in to Pulse Nørrebro on 15 August 2023. But after 4 days, they told us we'd need to leave immediately because they did not have a permit from Kommune to accommodate people in the building.

It was just the beginning of a nightmare for many of the tenants like me.

- The building is still under final construction as of today, 20 September 2023, when I am writing this
- They relocated some people to a hotel, but they only reserved the rooms several days. Many had to move out of the hotel again because Pulse did not extend the booking in advance.
- They have been irresponsible and non-transparent in their communication. Not to mention it's incredibly hard to reach out to them.
- They blamed the contractors for being late and kept promising to us that the permit would be ready soon - which is not true.
- They were late with all the refund for weeks. Many of us don’t have enough money to pay the deposit for the new place we found because of this. And of course, the compensation they promised to us is nowhere to be seen.
- The CEO, Pradeep, was so arrogant and uncollaborative in his approach. He even called my friend 'an idiot' in his argument.

Many of us have been moving between temporary accommodations for more than a month now. Many are unable to register their CPR, delayed with their jobs and studies and yet Pulse has never been transparent in providing a plausible explanation or compensation to us.

I sincerely urge you to find another place and avoid them at all costs.

1.5 months since their initial moving-in day, the building is still basically under construction and not yet ready for living, and yet they had the audacity to claim that it was ready on 15 August 2023.
They are also missing qualified documents regarding the fire alarm security system. That's why the Kommune has not granted them the permit for so long. And this is something related to safety and lives, but was taken lightly by Pulse.

Do you want to live in a place where the management is irresponsible, won't keep their words and does not care about your safety like this?

Nice experience to live here, great location with reasonable price. The caretakers are really nice and responsible for any requests.

The building is located in safe and quiet neighborhood, close to recreational spaces and public transport.

Very international atmosphere with many tenants from all over the world, something with makes Pulse a great place to start if you're new in the city.

Building's staff are all really service-minded and friendly people who each do their best to assist when inquiries or anything, really.

Can warmly recommend.

This review is for Pulse Living Østerbro.
I live in a studio plus facility and very pleased so far. Location is close to the center and very well connected via metro and bus, room is spacious and SO IS THE BATHROOM and Heather and staff are always prompt and super helpful with different requests - small repairs, questions etc. I also think it's good value for money.

I live in Tåsingegade 29, operated by Pulse Living. The location is ideal and the place itself is definitely worth the money. I love the vibe of the building - everyone is super friendly, including the management which is hard to come by. There is an appropriate number of machines in the washing facility and lots of common space to relax in, or play table tennis etc.

Very happy with my rental!

An ok appartment, very well located. Bathroom is fairly spacious, so you can add your own closets too. Staff is friendly, although sometimes it takes longer than it should to get something sorted.

Stars were lost for these reasons:
-Furniture shown in ad is not furniture given in appartments, and the furniture present is fairly old or doesn't cover needs fully, so had to spend quite a bit to fully furnish the place
-Poor ventilation in bathroom/kitchen and no stove extractor, leading to mould on windows and inflated wooden doors
-Badly designed shower drain, that is across the bathroom floor, so water has to cross the whole room
-Walls are quite thin

I recently rented my accommodation at Pulse Living - The team was super helpfull, always on the move, ready to be of service - love the accommodation and I look forward to staying here for 2 years

I recently moved in a studio plus with my boyfriend. The neighborhood is really nice and central, the room is fully refurbished and clean. The pulse living team has been really great with us. They are very friendly, helpful and easy to reach. They help solve any problems that come up immediately (replaced the closet that was broken upon move in, the radiator broke down and was replaced immediately etc) The only reason for the 4 out of 5 stars is that some of the above-mentioned problems are still ongoing 2 weeks after moving in but are being handled.

I have recently rented one studio plus from Pulse living and so far everything has been nice and happened exactly as I was promised and seen in the first day. The people of Pulse living team are super nice, friendly, helpful, responsible and cooperative and as soon as an issue come up they try their best to resolve it and communicate the progress and result with you :) They are also very flexible since they helped me to choose the furniture that I wanted among the available options and this made organizing the studio according to my preferences.
Moreover I am very excited about the location of Pulse Living, since there are metro station, park and many grocery shops close by.