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PUCKIPUPPY BIKES Reviews 

646
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers frequently praise the solid build quality and thoughtful design of the bikes, noting their stability and durability. Many find the bikes powerful, responsive, and comfortable, making them enjoyable for various terrains and long rides. Reviewers also commend the excellent customer service for being responsive and helpful, along with efficient shipping and secure packaging. However, some customers also noted concerns with product durability, experiencing issues like corrosion, accessories failing, or parts breaking down prematurely. A few other people also felt that customer support could be unhelpful or slow, sometimes requiring multiple steps and delays for resolutions.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that many find the bikes well-built,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the bikes as well-built,... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team for being responsive,... See more

User experience

Customers consistently note positive experiences with user experience, finding the products fun, smooth,... See more

Delivery service

Consumers generally report positive experiences with delivery service, noting that orders were easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased the Puckipuppy electric trike Husky model for our 14-year-old son, and it has been an excellent experience from start to finish. The trike is incredibly stable, which gave us peace of... See more

Rated 5 out of 5 stars

Good power and a very comfortable ride. Fat tire + dual suspension make off road riding comfortable. I am grateful for the large “grannie” seat for longer rides. Battery lasts me about 60 minutes... See more

Rated 5 out of 5 stars

Just got the bikes. We purchased 2 Beagle2 bikes. So far they have been great and great fun to ride. Really powerful and responsive. Seem to be made well and was very simple to do the minimal assembly... See more

Rated 5 out of 5 stars

Great bike, great design, solid quality. We've had our for almost 2 years now and have absolutely no regrets. After doing a lot of research, Puckipuppy was the best choice for quality and price. Their... See more


Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store
  4. Manufacturer
  5. Outdoor Sports Store

About PUCKIPUPPY BIKES

Written by the company

About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs

Welcome to Join PUCKIPUPPY

Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion.

Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.

Shop Risk-Free with PUCKIPUPPY

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!
At PUCKIPUPPY, we believe in providing our customers with the best shopping experience possible. That's why we offer a range of guarantees to ensure your satisfaction:

15-Day Returns

Free Shipping

2-Year Warranty Coverage

Secure Installment Payments

Local Customer Support


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

646 reviews

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Replied to 95% of negative reviews

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4.6

All reviews

(646)

284 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Puckipuppy Beagle ST 2

I bought my Puckipuppy Beagle ST 2 and have put about 600 miles on it so far. I've been enjoying the comfortable quiet ride. I daily commute my bike to work and I have no complaints so far. The original tires that come with the bike are fairly loud but it's a good feature since people hear you coming. The rear brake pads need replacing and that's about it. I recommend this bike to anyone looking for a comfortable sleek looking bike!

28 November 2025
Rated 5 out of 5 stars

Great products & Customer support

Puckipuppy Customer service is fast to respond. They also appear to care about the customer expierence.
The bike I recieved, the puckipuppy Alaskan Electric Tricycle was well made and is a nice stable ride. I was so impressed with the quality of the bike, that I baught a second one for my significant other.

27 November 2025
Rated 5 out of 5 stars

Puckipuppy bikes are the greatest

I had all my questions answered before I purchased my two ebikes. We love our Beagle bikes, they are a great product. Even after the sale of the bikes the customer service department helped us with a discount on an ebike car carrier for my car.

21 November 2025
Rated 5 out of 5 stars

I bought two E-bike's

I bought two E-bike's, one Beegle and one Golden R. both arrived faster than expected and packaging was amazing. I was able to get the bikes together in about 45 minutes each. Instructions, not so good, but if you a little handy you'll have no problems. Can't wait to try them out.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

It’s been 6 months since I bought 2…

It’s been 6 months since I bought 2 Beagle e-bikes and they are so much fun.These are heavy duty fat tire bikes that me and my wife love to ride,the battery last a good amount of time.These shipping came quickly and they were packaged very well and easy to put together.I did change the handle bars on mine so I wasn’t leaning forward when riding ,my wife doesn’t seem to mind them but may change her mind they do make your arms tired on a long ride.Thanks Puckipuppy for making a nice sturdy,comfortable and economical bike

28 November 2025
Rated 5 out of 5 stars

All around experience!!!

From the start the buying experience was very user friendly...I called prior to being and received great feedback on which bike to buy due to my usage .After that the order was shipped in a time full manor ....The product is very well machined and the assembly was very easy to accomplish as most all tools for install come with the bike which was amazing as well as the quality of the tools unlike junk tools which you usually get with products.
Following that the Customer Service has been second to none ...The bike has performed great and exceeds my expectations ...I would highly recommend to anyone looking for a good bike to use for getting around properties for hunting like me or just general recreational use .
Thanks

27 November 2025
Rated 5 out of 5 stars

Best bike I’ve owned!

Extremely well packed, easy assembly, I was riding an hour later. Excellent everything; brakes, handling, shifts perfect, as fast as you would want. I would buy again in a minute; no regrets. I’m 59, been riding all my life, best experience I’ve ever had with a new bike.

27 November 2025
Rated 5 out of 5 stars

What a fantastic find

What a fantastic find. I got this Boxer ebike in Camo and couldn't be more pleased. The front forks are what they are. They show wear around the seals after a short ride. You can set the bike upside down for a while before first ride and this might prevent the verticle marks. The forks are not air shocks which would be more of a concern. It's not a huge deal since they are truly not the highest quality... But they WORK very well! And that's what matters. Very solid bike so far. CS is beyond helpful. They really try to make everything right. Very pleased, go for it! You'll be very impressed. You can easily make modifications if you want, it may void your warranty so be careful. Best bike I have ever owned so far --- super fun! Just be mindful of taking care of it. I check and tighten things after every other ride. After some time you no longer will need to do this. But it's a good idea to always check. For what they offer, it's fantastic for starting out. Things are simple enough to where you can upgrade parts at will if you know what you're doing. Customer Service in every aspect is designed to BS you - it's called "corporate". These guys are good at it but if you know how this works, they are wonderful to work with. They just want PROOF of your issues... I have no problem with that. Prove yourself first and they will take care of you. :)

UPDATE 12/14/25: I totally took an 8mph digger on the bike trying to fit in single track. It bumped a rock jutting from the trail and I launched... My knee amazingly went right into the handlebar stem and destroyed my leg for some time. I sit here and have the bike polished, staring at it. Eventually I will RIDE AGAIN! I love this beast! If you're used to mtn bikes with 2.5" tires, these are massive at the 4.0" - very bubbly, be careful out there. Its a whole new world on these devices! You can launch off in a jiffy - go slow(er) and enjoy the unit - it's wonderful!

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Great design

Great design, wonderful performance.... Yes I'm aware that sounds generic but its true. I've had little issues with it. I get stopped all the time with people asking for details on both my trike and asking for the manufacturer's website. Recommended to everyone I know and if I have to buy a new one will buy from here again.

24 November 2025
Rated 5 out of 5 stars

High quality bike!

The bike is beautiful. Well made! The accessory pack was amazing. We couldn't believe all the wonderful things in the accessory bundle. The price of this bike and bundle was incredible. We highly recommend this bike for future buyers. We own 4 electric bikes. All different brands and I can say that the Puckipuppy bike was our best deal and is our favorite bike.

25 November 2025
Rated 5 out of 5 stars

Purchased 2 bikes and love them

Purchased 2 bikes and love them. Couldn’t be happier! Then purchased another for the wife that had a head light issue and they sent a new one pronto! Wow what great service!

24 November 2025
Rated 4 out of 5 stars

Boxer ST-Great e-bike

Boxer ST-Great e-bike, great value. I purchased the deluxe package with ALL the accessories. Everything was packaged well, including the bike. Putting the bike and accessories together took some time, but was enjoyable. Front and rear suspension works great! It is a 65lb. bike, but delivers a good balanced ride.

1 September 2025

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