Publishing Xpress Reviews 52

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

Publishing Xpress stood out during my online research for quality printing. Doing your homework, including reading the best AND worst reviews companies have, reveals "too-late-truths" in advance, that... See more

Rated 5 out of 5 stars

Publishing Xpress offered good quality, upfront pricing, great prices, and full service. They more than delivered. Our order was beautiful and, when there was a delivery issue because of my mistake,... See more

Rated 4 out of 5 stars

The books turned out amazing and they were very helpful in getting the books printed with the best quality. However, we were charged more for shipping then when we made the purchase. I tried to contac... See more

Company replied

Rated 1 out of 5 stars

They have been charging me $9.99 monthly since April 2024, and I so far have not found a way to cancel the payment or contact anyone. Any help would be appreciated.

Company details

  1. Prints and Signs Store
  2. Business to Business Service

Information provided by various external sources

Welcome to the self-publisher's best friend. We specialize in printing multipage documents from 8 pages to over 300 pages.


Contact info

3.8

Great

TrustScore 4 out of 5

52 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Great Service

Great communication and quality final product. Also the two opportunities for free proofs before your order is finalized is pretty great. I'll probably end up using them again.

10 August 2015
Unprompted review
Rated 5 out of 5 stars

Job well done

They have done several printing jobs for us and each one has been very well done, at a good price.

28 July 2015
Unprompted review
Rated 5 out of 5 stars

Publishing Xpress is the self-publisher's best friend!!!

If you have written a book - any kind of book or manual - with or without illustrations/pictures, you know how hard it can be to take that creation from your computer to something you can hold in your hands and for that final copy to be what you dreamed it should be. Well, not with Publishing Xpress...the website makes it easy and leaves the creative choices up to you. Real people are easily available to consult and assist you but, you maintain control of the process. The reasonable fee for a hard copy proof gives you the grace to double check your choices before entering the final print run. It is so simple to make last minute corrections and/or changes and not be stuck with multiple copies of misprinted books.
In three book printings, I have had them make only one small error...which they immediately owned up to and corrected without charge to me...I only mention it because we all make mistakes, it is important to me how those mistakes are handled and - as in everything else - Publishing Xpress went above and beyond!
This is a great, reasonably priced, easy to work with company!
Try them just once and you'll never go back to any other printer!

23 July 2015
Unprompted review
Rated 4 out of 5 stars

Books awesome, but charged more then receipt showed for shipping and no response from costumer service.

The books turned out amazing and they were very helpful in getting the books printed with the best quality. However, we were charged more for shipping then when we made the purchase. I tried to contact them, but only received a voicemail and after leaving a message I never heard anything back. This just is a little frustrating because I was printing them for someone else and they paid the price that the receipt said when I purchased them, but when everything was said and done, they charged me extra.

15 July 2015
Unprompted review
Publishing Xpress logo

Reply from Publishing Xpress

Tori,

We are glad you liked your books! We have tried to get in contact with you several times since you left this review, but we keep getting your voicemail.

Our online calculator is an estimate and at various points in the checkout process, it states that we will charge you the actual UPS cost, which can't be determined until the order is shipped. When you placed the order, the box indicating that the order was being shipped to a residential address was not checked, so our system underestimated the cost of shipping.

At Publishing Xpress, we take pride in our customer service and are honest and straightforward with our customers. If you would like to get in contact with us, we will be happy to sort this out.

Best,
Publishing Xpress

Rated 5 out of 5 stars

Flashlights By CrazyMe

I could say a lot of things but I'm short on time so I'll make it short. Publish Xpress is one of the BEST business experiences I've had in my professional career. Helpful, accurate and pleasant as can be. I will see you all very soon. If you intend to do business with them, you have made an excellent choice just like I did.

3 July 2015
Unprompted review
Rated 5 out of 5 stars

STELLAR

Truly excellent in every book printed.
Truly excellent in their consideration to every need a individual or a small publisher.
I would recommend them to anyone!
Sheepgatehouse Publishing Co.
karen marie schalk
writer, owner.
their color presentation is wonderful!

2 July 2015
Unprompted review
Rated 5 out of 5 stars

Good online printer!

In working with many printers over the past 30 years, I can honestly say that Publishing Xpress is one of the best. They have their systems down pat. The customer service is smart and authentic. And the print quality is excellent. I would highly recommend Publishing Xpress to anyone who wants a good job done quickly.

15 June 2015
Unprompted review
Rated 5 out of 5 stars

Great service, outstanding product

These folks handled a booklet project for our client that turned out superb. Our client was extremely pleased and we were impressed and very satisfied. In fact, we'll be looking for more similar projects for other clients, and we'll definitely use Publishing Xpress. I'd highly recommend them to anyone.

6 May 2015
Unprompted review
Rated 5 out of 5 stars

Best in Business!

Never have I experienced such attentive customer service. They truly know the business and have an idea what it is your looking to do before you even say it! I have tried different publishing and printing companies, none compare to xpress, The cost effectiveness and friendly self use model of business will have me coming back!

13 April 2015
Unprompted review
Rated 5 out of 5 stars

Happy

I have worked with Publishing Xpress on three projects now. They have always been prompt with their communication and the print jobs came out great.

6 April 2015
Unprompted review
Rated 5 out of 5 stars

Great service! Fast delivery!

Great service! Very easy to process orders. Quality was great and the price was right. Looking forward to working with Publishing Xpress again soon!

11 March 2015
Unprompted review
Rated 5 out of 5 stars

Great sevice!

The service was what was stated on their website. The big thing for me was that my color corrected images printed the same way I saw them on my color corrected monitor.

26 February 2015
Unprompted review
Rated 5 out of 5 stars

Above and beyond excellence

I have never done business with a more excellent company that went above and. Beyond the call of duty to provide a customer with such exemplary services! I was thoroughly pleased! I can't wait to do business with them again! Thoughtful, ethical, professional, price conscious and helpful!

19 February 2015
Unprompted review
Rated 5 out of 5 stars

Superb company!!!

Publishing Express is a fantastic company. They did everything right. My indie publishing company looks forward to working with them again and again and again. Fantastic, no reservations, great art book printers, exceptional quality.

13 February 2015
Unprompted review
Rated 5 out of 5 stars

The Best Customer Service and overall production excellence!

Well, I can't express strongly enough how completely pain-free working with this company is---they are so customer friendly, and their product has met and exceeded my expectations every time--and they are so fast, I cannot believe it. Pricing is very very fair, and service and quality are excellent---I will always recommend them---

10 February 2015
Unprompted review

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