Psicon Reviews 

The team were welcoming polite and caring ,
Very good with communication
During the assessment the man was very welcoming made my daughter feel safe and heard

Would highly recommend this company. They was very straightforward and easy to talk too.

Such a calming space, friendly staff and really made my daughter feel at ease.

We used Psicon through the right to choose pathway Very quick servicer just under 4 month from handing in form to diagnosis. The gentleman ( A Armstrong) who assessed my daughter was amazing and really kept her at ease.

A great team, always showed empathy and respect when we communicated. Our families problems were dealt with quickly and with professionalism. This was a brilliant service.

My youngest son was recently assessed for ADHD through Psicon, and overall the experience was positive. The referral process was very straightforward — I completed the required forms and sent them to my GP, who referred us to Psicon. From there, Psicon contacted both myself and my son’s school with the necessary paperwork and kept communication clear throughout. The waiting time for the assessment was reasonable, and once my son received his ADHD diagnosis, I was sent a really helpful information pack explaining the condition and outlining the next steps if we wanted to explore medication.

The assessment itself was initially a little stressful. The assessor came across quite stern and clinical at first, which made both myself and my son feel uncomfortable. I asked if he could speak in a slightly kinder tone, and he responded very well — he listened, adjusted his manner, and made the rest of the assessment feel much more supportive and relaxed. I appreciated that he took our feelings on board.

Overall, I found Psicon organised, communicative, and helpful. The process was easy to navigate, the outcome was clear, and I felt listened to once I expressed how the initial tone of the assessment affected us. I’m grateful for the diagnosis and the guidance provided afterwards.

The caller was polite and the call went well, but I personally feel that that the time taken over a video call is not enough to give a correct outcome. Myself and my child's school strongly disagree with the outcome and feel that a video call is not sufficient in making informed choices, which is a shame given the nature of the call and the need for an accurate outcome.

Daughter now in medication for adhd. Listened to at every step. Offered alternative meds for sleeping to help boost child’s learnings. Lady clearly knows her stuff in adapting meds for children. Very pleased.

Targeted support, very professional and extremely quick turn around.

We were referred to psicon through right to choose. We had been on a waiting list with another service but had never got anywhere. We was told our waiting time with psicon and excepted the time frame. Within 2 months we were offered our first assessment. And within a month our second with the clinician. What a relief and how amazing was the team and the process. I can't thank them enough. Just waiting on the report to come through which will be 8- 10 weeks for a child. But we have an official diagnosis now.

Rakel is great. I was worried about how my child would cope with the length and nature of the assessment, but Rakel struck a brilliant balance between making a connection with my child and setting them at ease, understanding and working with their needs, and getting the information she needed to make the assessment. My child had a great time (which is certainly not what I would have expected to say!) and for my part, I am very grateful for Rakel’s incisiveness and the insights she shared. We are moving forward with a greater understanding of what our child needs in life and that is the hugest relief. Thank you.

Credit to Rakel. I was nervous about how my son would respond to a stranger but from the moment Rakel met him, she made him feel safe and comfortable. Such a warm and welcoming lady who definitely knows her job well. She was also super patient with him. Thank you.

A very efficient and helpful service that I would definitely recommend to anyone needing assessments for their children.

Pretty quick to take your money, assessment call seemed like the easiest thing to 'pass' from my side of the table as an accompanying parent but then nothing... over six months (despite chasing emails) asking if medication was possible. Called and told no idea why no action or response made.

If we're lucky we will have medication 9+ months after diagnosis confirmed.

My daughter had her ADHD assessment today with Rakel Morenike via Teams, and I honestly can’t speak highly enough of her. Even though it was online, she created such a calm and welcoming environment that immediately put my daughter at ease.

Her approach was so natural and understanding, and she really took the time to connect with her in a way that made her feel comfortable and heard. It’s not easy for young people to open up in these situations, but Rakel’s warm and reassuring manner made a huge difference.

She was incredibly thorough, professional, and genuinely caring throughout the whole process. You can tell she truly understands young people and wants the best for them.

We’re so grateful for such a positive experience — thank you so much.

Psicon were amazing and made my son and I feel very comfortable through the whole process. The wait time was less than a year. We were told at the final assessment that my son had Autism. All the staff were amazing, from receptionist,through to the OT, to the final doctor. I can’t thank you all enough.
Even since the diagnosis, we received an email confirming the diagnosis in writing. My son and I were also sent seperate information packs explaining further about Autism. My son is 9 so the document was age appropriate for him and he felt comforted to read it, as did I.
We are now just awaiting the final report which is sent within 6-8 weeks.
I’m so glad we went with Psicon and would highly recommend.
When I asked my son what the Autism diagnosis meant to him he said “Hope”.

As a late diagnosed woman with ADHD I was unsure of my diagnosis causing some confusion and confusion. I was fortunate to speak to Krystal when discussing the possibility of medication. She was so supportive and understanding and explained the symptoms I was describing were very likely to be related to ADHD. She has been a huge support and I have no hesitation in recommending her to others.

Excellent service. Friendly, helpful and informative staff. Highly recommended, they made the process very easy and stress free. I honestly can't thank them enough.

The clinician was very kind answered all our questions and the waiting time for the assessment wasn’t too long at all

Rakel assessed my daughter on sunday and she was absolutely amazing with her . She put us all at ease , took the time to really listen & make my daughter feel comfortable enough to open up .
Would highly recommend using psicon. The wait times are not as half as bad as i expected & weve already had proof of diagnosis sent to us & just waiting on the full report. Thanks so much 🤩