Postscript Books Reviews 

903
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 160 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention the impressive selection of books across various genres and wonderful bargains available through the detailed catalog. People also appreciate the prompt shipping and careful packaging that always keeps items safe during transit. Consumers find the online ordering process very smooth and value the competitive prices offered. However, some customers also noted frustrations regarding the courier service used for their deliveries. A few reviewers experienced problems with shipping handling, leading to parcels being left poorly or minor item damage. These specific delivery issues slightly impacted the overall satisfaction for a small group of buyers.

What people talk about most

Product

Customers had positive experiences with product, expressing satisfaction with the wide variety of interesting... See more

Delivery service

Consumers find delivery service to be positive, highlighting prompt and speedy arrival times. Reviewers... See more

Price

People report positive experiences with price, consistently finding the selection to be affordable and highly... See more

Order

Reviewers mention positive feedback about order processes, consistently highlighting that the website is user... See more

Service

Reviewers highlight positive aspects of service, noting that orders are consistently dealt with promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A lovely company to deal with. The catalogue in itself is a joy to read, with sections ranging from fiction to childrens to science to history and all sorts of headings in between. The prices are al... See more

Rated 5 out of 5 stars

I have been buying from Postscript books for several years. The range of titles, and the number of real bargains, are huge, the prices very reasonable (sometimes really really low) and the free posta... See more

Rated 5 out of 5 stars

Enjoy reading the magazine each month which provides a good selection of books I would not otherwise be aware of. The magazine gives a taste of what is on offer and further information on these and ot... See more

Rated 5 out of 5 stars

Everything about Postscript Books is great! Great service, keen prices, wide variety of genres and styles. I have particularly enjoyed the British Library Crime Classics series - but many other thing... See more


Company details

  1. Book Store

Written by the company

Postscript is a long-established mail order bookseller offering a wide and intriguing range of titles at exceptionally low prices. Our online shop and our monthly catalogue contain carefully selected and meticulously described books on anything from tube trains to theology – and all at considerable discounts.


Contact info

4.8

Excellent

TrustScore 5 out of 5

903 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(903)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Never know how I feel when the booklet sneaks into my mailbox.

My heart either leaps with joy of sinks quietly to the floor, well it would if there was room for it. Six six foot bookcases already full with books stacked on top, more (3 rows) lined up under a five foot long coffee table and a smaller bookcase with taller shelves for bigger books. I live in a one bedroom flat! No more I tell myself sternly, but that has about as much effect as when I also tell myself I don't need chocolate to read a book. I don't listen to either little voice. Thank you both Postscript Books and various charity shops and book fairs for my home full of books.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Good customer service

Have given Postscript top marks even thought I didn’t get their books. This is to reflect their customer service when things go wrong. Evri messed up (surprise surprise) and told me they’d delivered to the pick up point when they hadn’t. I could have been told to give them a few more days. Instead I received an apology and instant refund. They should stop using awful delivery services but apart from that, I can’t fault them - and on occasions I have ordered before I’ve always found the books to be good value for money.

28 June 2025
Unprompted review
Rated 5 out of 5 stars

Always reliable and helpful

Good quality, honest, covers a wide spectrum of needs,easy to deal on line and helpful if required by
phone to answer a question. What more does one need
to shop - wish all was as good!!

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Amazing choice of real books

I have had many "experiences" with Postcript Books.
The system works amazingly well.
We are spoilt for choice. Our memory is jogged when we see titles that we thought had long gone, or recently forgotten about, There are many different categories, sets and combinations, all at great discounted prices.
Ordering and delivery, easy friendly and quick.
And it is great to get a real book !

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Good service

Very interesting and varied choice of books, well priced and swift delivery. I have been a customer for several years and always find something of interest in the monthly catalogs. A good service and recommended.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

Unique service

Choice of books l am unlikely to see elsewhere or which l was unable to afford on publication.
Never received from you a book damaged during transit. Packing very good.
Exemplary delivery service even when living in awkward access flats.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Actually you are infuriating

Actually you are infuriating. When my pile of books to be read at last appears to be getting smaller, and I think that soon I'll be able to reread "War and Peace" you send me a new catalogue and there is ALWAYS some books which look to good to miss. That is true now as I write so I'll stop reviewing and get on the phone to you. G. M.

11 June 2025
Unprompted review
Rated 4 out of 5 stars

Slight Delivery Problem - Updated

This is a copy of the reiew that I left with the carrier:
"Very prompt, and good advance notice of delivery time.
For 5 stars, I would like Daniel to have rung the bell/knocked on the door so that I would have been aware that the parcel was in my unlocked porch.
He wouldn't have had to wait - I'm sure he was probably on too tight a schedule for that."


Update 05/08/25:
I've found that my front doorbell is a little tempramental - it sometimes needs wobbling a bit to make it work. S0 ...... Daniel MAY have given it a prod; If so, thank him and give him my apologies for deducting a star.

26 May 2025
Unprompted review
Postscript Books logo

Reply from Postscript Books

Good afternoon,

It sounds like you had a mostly positive experience, and we really appreciate you taking the time to leave such detailed feedback.

We're glad to hear Daniel was prompt and that you received good advance notice of your delivery. Your suggestion about ringing the bell or knocking is really helpful, and we'll be sure to pass this on to the courier's customer service team for review. We're always looking for ways to improve our service.

Kind regards,
Postscript Customer Services

Rated 5 out of 5 stars

I have used Postcript for many years…

I have used Postcript for many years and have always been delighted with the amazing prices. The website is easy to use and the delivery quick. I have found it so convenient to send friend and family presents direct from Postcript and normally cheaper than post.

2 June 2025
Unprompted review

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