Proxyrack Reviews 

363
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the proxy service is remarkably reliable, fast, and consistently delivers exactly what is promised to users across the globe. Many people also genuinely appreciate the highly responsive customer support team along with the straightforward, quick setup process for all daily projects. Some people were dissatisfied with certain technical aspects, mentioning unexpected difficulties during the initial configuration and poor overall connection stability. Others noted that specific features did not function as expected and experienced slow response times when seeking help from the support agents.

What people talk about most

Service

Consumers find service to be positive, highlighting stable proxies, great value, and fast, reliable... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as some reviewers praise the team... See more

User experience

Users describe ambiguous interactions with user experience, as many reviewers express great satisfaction with... See more

Website

People report ambiguous experiences with website, as opinions about its usability and performance are sharply... See more

Product

Customers had great satisfaction with the product, frequently highlighting that it is very good, cheap, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been using ProxyRack for several months now, and it’s easily one of the most reliable proxy providers I’ve tried. The connection speed is stable, the IP pool is huge, and the uptime has been ex... See more

Company replied

Rated 5 out of 5 stars

I used to buy unmetered residential proxies from Proxyrack. Really good stuff. Ran 30+ sessions simultaneously, proxy connections died every now and then, but overall the quality was good, and much ch... See more

Company replied

Rated 5 out of 5 stars

Support has been very responsive recently. My payouts are now arriving within 3 days. Just a tip for other users: don't delete your devices from the dashboard while a payout is pending, as it can caus... See more

Company replied

Rated 5 out of 5 stars

I started using this a few years ago, just to try it out. After using it for a long time and experiencing the after-sales service, I found it to be a very good platform.

Company replied


Company details

  1. VPN Service
  2. also in
  3. Internet Service Provider

Written by the company

We have 607,452 proxies online right now and we are one of the largest private proxy services available to the public


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

363 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.3

All reviews

(363)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice proxies

29 July 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

Googlegood

Google A wonderful experience

7 July 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

I have used it very well.

This proxy website is very good and has a large number of IPs that I have used.

6 July 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 1 out of 5 stars

Do not purchase if you want a sticky…

Do not purchase if you want a sticky IP. They will never work.

9 June 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you for your feedback.

Sticky IPs are designed to maintain the same exit node for a set duration (e.g., 10, 30, or 60 minutes) depending on your configuration.

If you're encountering issues, our support team can help diagnose and resolve this quickly. Please reach out to us directly at support@proxyrack.com. Our team is here to help and would love to review your case personally.

Rated 1 out of 5 stars

Backlinking False Advertising

It requires organic traffic, not just active users. Even hundreds of daily users recorded by Google Analytics cannot meet the requirement. Another requirement is that the page should not be newly built, nor should it be made just for the purpose of applying for this reward. So how can a newly built page immediately have organic traffic? It contradicts each other.

------6/9-----
The natural visitors you mentioned refer to ahrefs organic traffic, but this is not the same as the number of natural visitors, ahrefs organic traffic is an unknown number. After all, this is your activity, you have the final say, you don't count the users who come through Google search or your own promotion, but the virtual natural traffic. You think you want more visitors who directly purchase agents, hahahaha.

30 May 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Hi there,

Thank you for your feedback. We appreciate your interest in our backlink program. To ensure fairness and meaningful visibility, the linked page must be well-established and receive at least 1,000 monthly organic visitors. This helps us avoid pages created solely to claim rewards.

We realize this means a newly created page would not typically qualify immediately, which is intentional. The goal is to reward backlinks that are naturally integrated into valuable, trusted, and active content—not artificially created solely to claim resources.

We’ve reviewed your submissions multiple times, but unfortunately, they don’t meet the requirements at this stage. You're more than welcome to reapply once the criteria are met. We value your support and hope to work with you again in the future.

Rated 5 out of 5 stars

One of the best value/price proxy service

We have been using this proxy service for many years. It has been stable and robust and one of the best value/price services wr have encountered so far. And they have a very responsive and helpful help desk.

29 May 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

Good Job for proxyrack

14 May 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

great proxy..

great proxy... fast reponse

12 May 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 1 out of 5 stars

No refund after payment. Questionable data security

Right after I paid, I realized I didn’t want to use the service — but getting a refund was impossible. Once you complete KYC, they won’t issue any refunds, which makes the situation even worse.

What really worries me is security. If the IP I used somehow ends up in the hands of a scammer, there’s a real risk I could be held responsible. It feels like all the risk is placed on the user.

They claim my data is secure and won’t be shared without my consent — but who can guarantee they won’t hand it over to the authorities if requested? Will they even notify me before doing so?

Of course, they’ll say that no scammers can exist on their platform with KYC — but who’s to say a scammer can’t just buy a verified account like anyone else?

Overall, this leaves a bad impression. I expected more responsibility and transparency from a proxy service, especially when dealing with sensitive user data.

And again — no refund, even if you change your mind right after payment. Be careful.

9 April 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you for sharing your feedback — we’re genuinely sorry to hear about your experience. We understand your concerns, especially when it comes to privacy, security, and refunds.

Please know that at Proxyrack, we take data protection and user trust very seriously. While we do have certain policies in place to prevent misuse — including our KYC process — we absolutely want to ensure all users feel safe and supported.

We’d really appreciate the opportunity to help you here. If you haven’t already, please reach out to us directly at support@proxyrack.com. Our team is here to help and would love to review your case personally.

Thanks again for your honest feedback — it helps us improve.

Rated 1 out of 5 stars

My experience with the Proxyrack app…

My experience with the Proxyrack app was good at first, but things changed when I wanted to withdraw my earnings. My balance stopped growing right before the payout. I contacted support, but they refused to help, claiming that the issue was with my link. I deleted and added a new link, but then all my earnings disappeared. I'm very angry that they scammed me and refuse to pay me, even though they used my internet. They told me that by restoring the link, I would get my balance back, but that wasn’t possible. I feel cheated and believe the app is bad—I wouldn’t recommend it to others.

27 March 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience or issues you experienced with our service. We understand how frustrating it can be when things don't work as expected, and we are committed to resolving this issue promptly.

To help us get things working for you again, please reach out to our support team as soon as possible. The team can be reached either by email at support@proxyrack.com or via chat when you are logged in to your account.

We look forward to hearing from you!

Proxyrack Team

Rated 5 out of 5 stars

Proxies you'll fall in for !

Proxies you'll fall in for !
Proxyrack have a great support and help <3

14 March 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 1 out of 5 stars

Concerns Regarding ProxyRack’s KYC Verification, Service Quality, and Data Privacy

On March 10, 2025, I purchased a 7-day trial subscription from ProxyRack. After completing the purchase, I was informed that in order to use the service, I was required to undergo KYC (Know Your Customer) verification, which included submitting a photo of the front of my ID and a selfie.

ProxyRack’s website states that the KYC process is intended to verify user identities to reduce fraud risks and ensure a more secure service. However, making this verification mandatory only after payment forces users to share their personal information, as the service cannot be used otherwise.

Furthermore, after initiating the service, I found that ProxyRack’s performance did not meet my expectations. The internet connection was extremely poor—so slow that even conducting a speed test was nearly impossible.

I am making this statement publicly because if my personal information—including my ID details, selfie photo, or payment information—is ever used in any suspicious, unauthorized, or fraudulent manner, I will consider this statement as official evidence and will take immediate legal action.

To be absolutely clear:
1. If any action is taken using my information without my explicit consent (such as an account being opened in my name, a transaction being processed using my payment details, or my ID being used for any other purpose), I will treat it as identity theft and fraudulent activity.
2. Any account created, payment made, or transaction conducted using my personal details without my direct authorization is not my responsibility, and I will not accept liability for any such actions.
3. Should I detect any suspicious activity, I will immediately file a formal complaint with the relevant authorities and pursue all available legal remedies.
4. This statement serves as an official record of my stance and will be used as legal evidence in the event of any misuse of my personal information.

Additionally, I formally request the immediate deletion of all my personal data, including my ID details and selfie, from ProxyRack’s records. I expect to receive written confirmation via email once this deletion has been completed.

I strongly advise all potential users to carefully review the KYC requirements and service quality before purchasing, as they may be required to provide sensitive personal information and may receive a service that does not meet expectations.

10 March 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you for sharing your feedback. We regret that your experience did not meet your expectations and would like to address your concerns directly.

KYC Verification Process
We understand that KYC verification may be an unexpected step for some users. However, this requirement is in place to enhance security, prevent fraud, and ensure responsible usage of our services. ProxyRack clearly states on our website that identity verification (KYC) is required after purchase. We strive for transparency in this process, and we regret any confusion regarding this requirement.

Service Performance
We are sorry to hear that you experienced slow speeds. If you’re open to further discussion, our support team would be happy to investigate your case and see if we can offer a resolution.

Data Privacy & Deletion Request
We take data security and privacy very seriously. As per your request, we processed the deletion of your personal data in accordance with our privacy policy. A confirmation email was also sent.

We appreciate your feedback and are always working to improve our service. If you have any further concerns or would like to discuss this matter, please reach out to our support team at support@proxyrack.com

Rated 5 out of 5 stars

I give ProxyRacks a 100% rating 01/04/25

I give ProxyRacks a 100% rating 01/04/25

1 December 2024
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

the best proxy service among all

the best proxy service among all.

5 March 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

proxies is ok and no problem with them

18 September 2024
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

This is a very good proxy IP website

This is a very good proxy IP website. The speed is fast and stable, and the technical support responds quickly. It is trustworthy.

15 February 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

The most reliable proxy that also has…

The most reliable proxy that also has some of the lowest prices. Using it for a few months and after some setup and back and forth with support you can find the perfect package for yourself. Invest some time into it, because it is worth it.

12 February 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

Fast and reliable proxies

11 February 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

Really reactive support & the better…

Really reactive support & the better price for residential proxies

3 February 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

Rated 5 out of 5 stars

Great product and customer service

Very competent customer service, great pricing and superb proxies! Can definitely recommend!

28 January 2025
Unprompted review
Proxyrack logo

Reply from Proxyrack

Thank you so much for your review!

We're thrilled to hear that you are enjoying Proxyrack proxies and that they are working well for you. Your feedback means a lot to us and motivates our team to keep providing the best experience possible.

Cheers,
Proxyrack Team

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