The experience was straight forward and the guy on the desk was an angel! I cannot remember his name (sorry) but he wrote me a full report for the car. I only booked a 30 min slot but need more time... See more
Company replied
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See what reviewers are saying
I have been going to Protyres for many years to have my car MOT from phoning upto book an MOT to going to the get it done everyone that works there is really professional helpful and kind 😊 Tbh i g... See more
Company replied
Have used Protyre Exeter over the last few years and each time have received great service. I also use their free service for winter/summer 'healthchecks' on my car. If any repairs are needed they a... See more
Phoned around as you do for motorcycle tires, but for the same tire, fitted to my bike, they came back £120 cheaper than a well known dealership in Exeter!! Booked my slot, hour later off on some new... See more
Company replied
Company details
About Protyre Autocare - Exeter
Written by the company
Written by the company
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contact info
5 Trusham Road, Marsh Barton, EX2 8NW, Exeter, Devon, United Kingdom
- 01392 412610
4.8
Excellent
2K reviews
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Would definitely recommend
Outstanding service from start to finish , can’t recommend them enough.
3 June 2026
Reply from Protyre Autocare - Exeter
Dear Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at its best for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Exeter branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Exceptional customer service
29 May 2026
always a easy job to get my tyres done…
always a easy job to get my tyres done at Exeter pro tyre, helpful staff and great service
1 June 2026
Fast friendly efiicient
29 May 2026
MOT/Tyre Alignment, great service
I had an MOT and front tyre alignment, I received very friendly and polite service and was very happy with my results. Their prices are very reasonable and I was back on the road quickly. I would definitely recommend them and use them again!
29 May 2026
Unprompted review
Vacuum tested my aircon system
Vacuum tested my aircon system. Apparently passed regassed. Halfway home and gas had ran out and blowing hot air. Brought car next day ran a vacuum test again and this time failed!!?! Couldn't find out where leak is as was told they dont have the means to. Was given a free regas after it was mended or a refund. I chose refund.
How to prevent this in future?? Maybe pressure testing kit instead of a vacuum test. Would have found the issue the first time. Also didn't get 25 per cent off as booked online. The option didn't come up to add it. Was told by garage I would have to speak to parent company as they are running the website and can only sort it with them!
25 May 2026
Reply from Protyre Autocare - Exeter
Dear Mr Orton,
We are sorry to hear about the issues you experienced with your air conditioning service and the online discount.
We can confirm that your concerns have been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Excellent service ,friendly staff…
Excellent service ,friendly staff ,always happy to help and nothing is to much trouble
27 May 2026
Great honest garage
25 May 2026
Always cheerful
Always cheerful, efficient, helpful and made welcome...
Also, whilst waiting to collect car, a comfortable seat and a nice cup of coffee free of charge from machine too.
What's not to like and certainly recommend
Linda Penney
25 May 2026
They responded quickly and offered a…
They responded quickly and offered a fast appointment
25 May 2026
Excellent service from the Marsh Barton…
Excellent service from the Marsh Barton branch at very short notice. Managed to squeeze us in after we had a flat tyre and we were back on the road with a brand new tyre within an hour.
Topped off by friendly service. Thanks!
23 May 2026
Unprompted review
Excellent service, friendly staff
I couldn’t fault the service I had from the guys at Protyre Marsh Barton Exeter. They were very friendly and accommodating. They went above and beyond what I expected and I have no hesitation in recommending them on price and service.
Many thanks guys,
The Rev!
22 May 2026
Unprompted review
The guys at the desk x
The guys behind the counter were amazing I think 3 of them plus the boss were brilliant with me can’t speak highly enough about them ,,, also sorted my tyres !!!!!
12 May 2026
Extra charges at depot after ordering on line .
Paid for two tyres on line to be fitted at the depot that I have done several times before . When I dropped the bike off about 10 mins later I had a phone call and asked to pay extra £60 fitting charge. When I asked why they said there was a ongoing IT problem and it wasn't charged online so I replied if that's the case why haven't you sorted the problem rather than keep selling tyres and asking people to pay extra when they arrived .
18 May 2026
Reply from Protyre Autocare - Exeter
Dear Mr Gay,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Exeter branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Always cheerful and helpful
Always cheerful and helpful. They understand motorcycles and fit and balance properly.
Reasonable prices, good web site when it works
18 May 2026
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