iMobile Pro Tech Experts Reviews 

2,405
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing exceptionally helpful, patient, and efficient service during store visits. Consumers also appreciate the remarkably quick turnaround times, smooth data transfers, and great overall value offered for phone repairs and purchases. Visitors often mention feeling completely supported when buying new devices or getting technical assistance. However, some customers also noted occasional problems with initial repairs, such as screens malfunctioning shortly after leaving the shop or being charged for services that failed to resolve the issue. A few people also experienced unexpected issues with product quality or accessories purchased during their visit.

What people talk about most

Service

Clients share satisfaction on service, frequently praising quick screen repairs, helpful staff, and... See more

Staff

People report positive experiences with staff, frequently highlighting helpful, polite, and professional... See more

Product

Reviewers mention ambiguous feedback about product, expressing satisfaction with phone purchases and screen... See more

Price

Consumers find price to be a major satisfaction, noting reasonable charges, great deals on devices, and rates... See more

Customer service

Users describe positive interactions with customer service, consistently praising helpful staff who provide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a new iPhone. Confess to being a bit worried when we realised this isn't an official Apple Store but the service we received was way better than we'd experienced in the official stores and we... See more

Rated 5 out of 5 stars

I did not know where to turn. I mobile was recommended to me. The service was amazing, quick and very polite. I highly recommend them to anyone who has any problems with their phone. This was the Col... See more

Rated 5 out of 5 stars

Went into the Wakefield branch to get a battery replacement and was told that It wasn't necessary - just a new back glass from where I'd attempted a dodgy repair myself! Half the price I thought it... See more

Rated 5 out of 5 stars

I visited the I Mobile Bromley branch to buy my new Samsung S25 Ultra, and the service was absolutely exceptional. The team looked after me for over an hour and a half, transferring all my data fr... See more


Company details

  1. Mobile Phone Repair Shop

About iMobile Pro Tech Experts

Written by the company

iMobile is UK’s leading smartphone and tech product retailer. With a wide range of services and multiple locations, iMobile is the fastest growing mobile business with its excellent services and reliable products

With years of experience and specialising in the mobile phones, tablets, smartwatches, and technology industry, iMobile is currently located in 15 different locations in the UK.

We are offering customer satisfactory services online and in-store in Leeds, Chelmsford, Norwich, Ipswich, Harrogate, Bishop’s Stratford, Cambridge, Leicester, Wakefield, Bournemouth, and Bromley.

Throughout these years, we have built a strong reputation. But we always look forward to expanding our services and scope, so we can deliver better service quality with a higher standard for our new and repeat customers.

We are creating a powerful platform with a user-friendly experience for our customers, so they can shop anytime and anywhere online.

We offer a wide range of smartphones and electronic gadgets at unbeatable prices.

We also offer Gaming gadgets, Air-pods, Tablets, Smartwatches, Chargers, Headphones, and other accessories to meet all your needs.

We do a quality inspection of all our products before listing them for sale

You can always find the one you like, and we will provide you with the best price.

We are Apple and Samsung products specialists. We have an effective team of experts with years of experience in repairs to fix your phone issues.

With its professional back-end support, repairing services, and trained staff, iMobile is considered the most reliable company when it comes to repairs. Our network is growing, and we love to share the good news with our customers.

We are committed to taking care of your devices.

Not only our technicians are ready to repair nearly any device, but we also offer trade-ins, upgrades, accessories, and more!

Our staff is passionate about the latest technology. They are ready to assist you with anything you may need. Our online support is available for our customers 24/7 with speed, reliability, and passion.

With iMobile, you can buy with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(2,405)

57 reviews in the last 12 months

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Rated 1 out of 5 stars

It’s a terrible store do not go there…

It’s a terrible store do not go there they scammed me they took my ipad screen and did a terrible job they took my original screen and probably sold it apple gave me a report and it iS NOT an orginial screen that they put on they are a very untrustworthy store i recommend not going there

1 October 2026
Unprompted review
Rated 5 out of 5 stars

immobile is a small shop where they…

immobile is a small shop where they sell and do repairs on them. The people who work there are excellent. Fahad spent 3 hours on my phone and didn’t want to change me for most of it. I cannot recommend this shop more highly. Maggie

11 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Excellent Service today repairing my phone in the IPSWICH Shop. They replaced the battery on my old iPhone previously and I came back to have a damaged screen replaced a week later. Great service and both times the phone was ready within an hour.
Highly Recommended and this will be my go to place in the future.
Thank You

24 August 2026
Unprompted review
Rated 5 out of 5 stars

Kathy2026

I went into the shop in Chelmsford to update my phone…I am not tech savvy as I am a disabled pensioner
I cannot speak highly enough about the service I received from Nick…he was so patient with me and transferred all my data from my old phone to the new one
I would not hesitate to recommend them A1
Thank you

11 August 2026
Unprompted review
Rated 5 out of 5 stars

Awais was extremely kind

Awais was extremely kind, my friends phone was stolen. He gave her a discount, a free phone case and screen protector, answered all our questions, and was overall very very helpful cooperative and lovely!

15 August 2026
Unprompted review
Rated 5 out of 5 stars

I did not know where to turn

I did not know where to turn. I mobile was recommended to me.
The service was amazing, quick and very polite. I highly recommend them to anyone who has any problems with their phone. This was the Colchester store. Florin and another gentleman were really 👍 great

10 August 2026
Unprompted review
Rated 5 out of 5 stars

After being told by several retailers…

After being told by several retailers they could not help, iMobile in Epsom successfully transferred all the data from a Samsung S10 with a broken screen to a new phone. Mona was really pleasant to deal with and did everything for us. I would highly recommend them for phone repairs.

21 July 2026
Unprompted review
Rated 1 out of 5 stars

Can't speak for phone repair but…

Can't speak for phone repair but selling fake NeeDohs that are dangerous is not ok. The amount of work getting the toys back from those gifted to - and reporting to trading standards...

1 July 2026
Unprompted review

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