ProSwimwear Ltd Reviews 15

TrustScore 3 out of 5

3.0

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Company details

  1. Swimwear Store
  2. Activewear Store

Written by the company

Proswimwear started in late 2006 as a specialist swimwear reseller aimed at serious swimmers. Today, ProSwimwear is the fastest growing European reseller of competition swimwear and has Europe's largest range of swimwear, training accessories and equipment. We are dedicated to making our online store the best shopping experience for swimmers, therefore:- We are constantly looking to improve and expand our range to make sure we have the products you wish to purchase. We also keep updating and adding features to the site to give you a good shopping experience and find and select products easily. If you find products not on our store or if you find that it is not easy to shop on our site, please email feedback@proswimwear.com and we will look to try an meet your request!


Contact info

3.0

Average

TrustScore 3 out of 5

15 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Beware, terrible after sales accountability

Beware — seriously consider buying elsewhere.
When a problem comes up, they are completely unaccommodating. I had a race suit with stitching that failed — clearly a manufacturing fault — and all they did was hide behind their terms and conditions. Zero effort to help, zero accountability.

I strongly suggest you shop somewhere that actually provides after-sales s

26 November 2025
Unprompted review
Rated 5 out of 5 stars

I returned an item via the post

I returned an item via the post. This was subsequently lost in transit. Informed ProSwimwear of the issue. They responded quickly and resolved the issue with no fuss. This was my first time in using them and they were brilliant. Will continue to use them going forward. - Thank you

22 January 2024
Unprompted review
Rated 5 out of 5 stars

ProSwimwear is solid

ProSwimwear is solid. Although we had to return the suit we ordered, the process was quick and painless. Thanks…we’ll be back!

27 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello Patrice,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
We look forward to seeing more orders from you here at ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.


Rated 5 out of 5 stars

Great value with excellent service

Large product range, excellent customer service and efficient delivery. Have made multiple purchases, been pleased with each of them.

22 June 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hi Shelley,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

Best suits and swim-gear there is

They have an incredible selection of suits and even better prices. The absolute best site to order any swimming gear. Even the customer service and shipping is great! I received my order very fast and was so happy with what i received. I can now go into my competition knowing my gear is the best it can be!

20 June 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello Erik,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

HQ Reliability!

Reliable quality of products that they carry, and reliable delivery service.

10 June 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello Fiona,
Thank you for your feedback.
Happy shopping with ProSwimwear!

Rated 5 out of 5 stars

Review

The tech suit was very good. Not a scam at all. The delivery was very fast, faster than expected. It was true to size, and was a good experience overall.

29 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear and your items arrived quickly.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

Great quality at affordable prices

This company sell great quality swimwear at an affordable price. This company also does safe and speedy shipping to the USA even though they are located in the UK I never have to worry about my purchase getting lost or not arriving on time.

7 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello Corri,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

I have three swimmers and this is one…

I have three swimmers and this is one of my favorite sites to buy their tech suits. You can't find better pricing than them. Make sure you order ahead because shipping typically takes about two weeks.

28 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
Sorry if there was a delay to your shipping, we always try to get the shipments to you as quickly as possible with our courier but sometimes there can be delays, we are glad to hear everything else went well.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

Excellent store

I have done multiple purchases with them. Great offers, a lot of options and excellent service.

20 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

Good service.

28 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

Overall Great Site

Great customer service. Super fast shipping! Great deals.

1 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

I'm in the US, got my tech suit in 4 days! Great prices and selection too!

We are in the US (DC Metro area) and the express shipping was great! My son is a competitive swimmer so we've gotten quite a few tech suits from here. Great pricing, great products! Just received my son's tech suit in 4 days with express shipping (..maybe I was lucky but that was definitely a welcome surprise). Used the cheapest shipping method for previous tech suit purchases but that was much slower - around 2 weeks. Before my first purchase, I had researched and wondered if they were legit, and now that I have gotten 4 tech suits from here, I can vouch that they are legit, have a great selection, and great prices!

27 July 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hi Maria,
Thank you for your feedback!
We are glad to hear you have had a positive shopping experience and everything went well!
We are glad to hear you have become a loyal customer and we look forward to seeing many more purchases from you.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

Fast Shipping to the United States

Fast Shipping to the United States!
Got Exactly what I ordered and the communication from the time I ordered until the time I received my order was excellent.

1 June 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello Brian,
Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear and your items arrived quickly.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

Rated 5 out of 5 stars

ProSwimwear is great!

I have made several orders from ProSwimwear Ltd. and have been very pleased with price, quality, and service. Highly recommend!

25 May 2023
Unprompted review
ProSwimwear Ltd logo

Reply from ProSwimwear Ltd

Hello Steve,

Thank you for your feed back!
We are glad to see you have had a positive shopping experience with ProSwimwear.
If you have any further queries please don't hesitate to reach out to our customer service team who are available by chat/email and phone.

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