Prosol UK thoroughly deserve a 5* review. We contacted them about a suspected broken gas analyser tail pipe that we'd purchased in November from them. Without question, they sent out a new replacement... See more
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Supplied paint and masking tape and a custom made stencil. Masking tape kept ripping and would not peel off the reel in any useful way. The stencil melted when the paint hit it. emailed proble... See more
Company replied
Unfortunately ups made no attempt to deliver parcel and just left at a pick up point ,only after some chasing found parcel 2 weeks late .when the parcel was opened found sign had some damage, it is st... See more
Company replied
Good quality item. Excellent, super fast speedy delivery. Thank you
Company details
Information provided by various external sources
Prosol U.K. Sales and Distribution provides all sectors of the Motor Trade with equipment, tools and supplies at the best possible quality for a fair price. The company aims to provide the highest level of customer service, quality and on-time delivery to ensure complete customer satisfaction.
Contact info
14-16 Gleadless Road, S2 3AB, Sheffield, United Kingdom
- 0114 2557700
- sales@prosol.co.uk
- www.prosol.co.uk
Breach of guidelines
Great product just a bit slow on…
Great product just a bit slow on delivery hence only 4 stars
23 May 2023
Reply from Prosol UK
Thank you for your order and feedback Keith. Order was placed after 3:30pm and although we placed order with the manufacturer that same day is it likely they shipped it the following day. This , an extra day involved in shipping to an IV7 highlands location along with possible delays with royal mail will have caused this delay. Our apologies for the slow delivery you received.
Good old fashioned service
great communication, service, and quality products delivered on time.
24 May 2023
Delivered quickly and product worked…
Delivered quickly and product worked and fitted perfectly
22 May 2023
Missing item quickly rectified.
Missing item on my order but sorted quickly after a direct email to Prosol. Using the 'contact' form on their site didn't work for me. Good service otherwise, thank you.
26 April 2023
half of the order came with a defect
25 April 2023
Good day for good shopping
23 April 2023
Great service
Great service, prices are good, product does the job and quick delivery. Would use again 👍
23 March 2023
easy to navigate website and very fast…
easy to navigate website and very fast delivery of items.
24 March 2023
All good thanks
24 March 2023
Brilliant fast service ⭐⭐⭐⭐⭐😀
23 March 2023
Having purchased many items from…
Having purchased many items from Prosol, each time delivery and quality is second to none.
20 March 2023
Received goods in good time .Product is…
Received goods in good time .Product is also good
Thank you
27 February 2023
Decelerometer calibration
Sent my tapley connected decelerometer to be calibrated payed on line sent on Wednesday afternoon and it was delivered back by Friday lunch time first class service thank you
1 March 2023
Quick and easy
28 February 2023
Minor issue with shortage on delivery…
Minor issue with shortage on delivery with gas analyser filters. Dealt with swiftly. Missing product replaced and sent extra to make up for inconvenience. Excellent service
28 February 2023
ordered online then had a phone call to…
ordered online then had a phone call to check i ordered the correct parts and they were delivered next day
4 January 2023
Unfortunately ups made no attempt to…
Unfortunately ups made no attempt to deliver parcel and just left at a pick up point ,only after some chasing found parcel 2 weeks late .when the parcel was opened found sign had some damage, it is still usable but probably due to length of time at drop off point
16 December 2022
Reply from Prosol UK
We were not aware of this problem until customer posted the above feedback. We sent the customer a free-of-charge replacement which they have confirmed they have received.
Good correspondence
Good correspondence, unfortunately the part was delayed for at least 4 days and no helpful update with courier company used.
2 December 2022
Reply from Prosol UK
Dear Customer, We are sorry you received poor service from UPS regarding your order. We have refunded in full your shipping costs and can only apologize that service was not up to the standard we normally receive. Issues may be a knock-on effect of increased traffic on their network due to Royal Mail strikes.
Website is easy to use and the service…
Website is easy to use and the service is great used them a few times now and never been disappointed
4 December 2022
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