ProSleepy Reviews 

I was experiencing neck pain and stiffness and on the very first night with my new pillow, it was a huge improvement and better every night since. My husband wanted to give it a try and using it one night he hardly snored at all!! So I’ve ordered one for him!!

It seems to help to relief for my neck pain. The delivery was late due to COVID situation but the quality is good.

I ordered a pair of pillows after I read the reviews on FB.This was 23/11.I am yet to receive these pillows.my tracking number shows these pillows still in China.How long do I need to wait for them?
Normally you should receive your order in couple of weeks considering all what’s going on now. But it is nearly 4weeks and they haven’t arrived. Is this scam or what? I knew I shouldn’t have ordered them but there were some good reviews that fooled me.Had I known there are also lots of bad review I wouldn’t have ordered from you.!I would like someone to get back to me to confirm the dates otherwise I like to cancel the order as they have not arrived yet and get a full refund.
Many thanks Ella

Bought a ProSleepy pillow a few months ago. Liked it so much I have reordered two more one for a backup for myself the other as a gift. Love getting a good nights sleep. Thanks ProSleepy.

Great product and highly recommended. Honestly, sleep is a better experience than it was before!! Definitely worth the money.

Finally made my purchase! Website easy to navigate, great sale price & customer service. They shipped out almost immediately after I placed the order - can’t wait until they get here!!!

I've had the ProSleepy pillow on my wishlist for awhile and am so excited to feel the difference when it arrives in a few days! Customer service was responsive in answering my questions and checkout was fast. Thank you for a positive experience!

Due to health issues, I have struggled to find a pillow that brings not only comfort, but support. The ProSleepy pillow hits the spot. My neck is supported at all times, and has reduced the tension levels in my neck and shoulders.
I was sceptical at first, however, I was impressed from night 1 and would recommend the pillow to anyone who finds standard pillows unsupportive.

The product is really nice and I am happy with the new pillow. Also the Support Team is strong. Problems with the supply was clarified shortly. Thanks

I ordered the prosleepy pillow as it was discounted and liked their policy that you can return the pillow if it does not provide the comfort you are looking for. Took about 2 weeks for it to arrive. Unfortunately the pillow itself was slightly too firm for me so I was unable to get a good nights sleep with it. But the customer service from the team is fantastic! They helped deal with my issue promptly and professionally. Worth trying the pillow since you can return it, unfortunately for me this won't be my forever pillow.

Love my pillow from ProSleepy! I've experienced neck pain for years and tried all kinds of pillows in hopes of finding a solution. After my first night using it, I woke up with no neck pain. I'm a side sleeper and it keeps my neck in the perfect aligned position. Customer service has also been wonderful with very good communication.

Customer service has been great so far and I was pleased a sale was offered.

Great website and customer support, Will follow up on the pillows once recieved

Ordered on October 14th, immediately gotten an e-mail that I supposedly forgot to add pillow cases on my order which I found pretty odd...because I didn't forget that. If I wanted to add pillow cases I would have added them but I didn't add them because I didn't want them.
Same day I got another e-mail telling me they offered me a discount.
October 15th they sent an e-mail with the shipping information and a tracking number telling me it was sent out. The same day another e-mail saying my discount would expire soon.
October 16th they sent me an information about the shipping that it might take longer due to covid19 etc.
October 29th they sent me another e-mail with a one time offer for halloween I don't need since I just want to get that pillow I ordered, nothing more.
October 30th I get an e-mail telling me it was the last call to claim that one time offer.
I want to unsubscribe to this e-mail-spam-madness but it says unsubscribing will also prevent me from getting important information about my ordering...
Also October 30th I get another e-mail telling me my order is on the way but it will take longer than usual due to covid19.
November 1st I get an e-mail telling me about a special employee discount.
November 2nd they sent me an e-mail telling me they where sorry they accidentally sent that e-mail with the employee discount to me and they would make up with a special discount...
I think to myself, do they really think their customers are THAT stupid? And my suspicions of having been scammed grow stronger.
November 5th they again send me an e-mail telling me they accidentally sent that e-mail with the employee discount to me and would make up for it by giving me a special discount.
November 6th an e-mail with the title "You can thank me later" in my inbox with the same content as the one on November 5th.
I'm losing my nerves because my inbox fills up with useless crappy e-mails and no pillow has been delivered so far. So I answer the e-mail telling them to just send me what I ordered and leave me alone but their answer is the same...the pillow was sent out and in transit and it would take more time due to covid19.
November 8th another e-mail arrives offering me a discount.
November 10th I get an e-mail with the title "Have you missed my email Sarah?"
I am losing my nerves again and answer to the guy who did answer my last e-mail and tell him I will believe only when I finally get what I ordered and I would appreciate them to stop sending me those e-mails. I also let them know I felt scammed. The answer was pretty standard and not very helpful.
November 11th I get another e-mail offering me a discount.
November 12th I get an e-mail that if I follow them on instagram I might win a $200 gift card.
November 13th I get an e-mail telling me they had difficulties to deliver to my country but they would make up with a special discount.

EDIT: The pillow arrived today so it's no fraud. But the spamming attack was still annoying and nothing I appreciate when I simply order a pillow. I did not consciously sign up for a newsletter but even if I did there are three things the marketing strategist of this company should maybe learn:
1. Calling those e-mails Newsletter is pretty disingenuous. If you pretend to accidentally have sent an employee special offer to me and then to go well but we will give you a special discount to make up for it is an insult to my intellect! So is the "You forgot to add your pillowcases"...I don't know who falls for this...
2. A "newsletter" every other day or at times twice a day is overdoing it big time. That appears pretty desperate and won't build trust.
3. Give the people a REAL option to unsubscribe to the "newsletter"! Because this sure ain't: "Unsubscribing will also exclude you from receiving (shipping) updates about your previous or future orders, so we strongly recommend that you stay subscribed."

And no I won't provide ProSleepy with more information on my order because I think writing them twice should actually have been sufficient to solve the issue! If they are only willing to truly solve issues when people go public they should rethink their customer service.

PS. ProSleepy reported my review for not being genuine. I truly intended to write a review on the pillow itself later this month. But I won't now.

I love the neck pillow I received and has definitely helped with that tension in my neck! The knee pillow was also a great purchase and I’ve noticed my back doesn’t hurt as much when I sleep on my side. Overall I highly recommend this product!

Have had neck problems for years. Since I've started using the ProSleepy pillow not only has my pain reduced by at least 80% I'm getting increased sleep time.

Sceptical as I was, having spent a fortune on pillows, I liked the concept of the ProSleep Pillow, hence I went ahead and ordered one. It was very reasonably priced so that encouraged me to continue with my order.
When it bounced out of the packaging I was amazed at the way it settled into the correct position and shape promised. Having suffered years of a chronic neck pain, I can honestly say I have notice a huge improvement in my sleep and feel the ProSleepy pillow has made an enormous difference. Thank You!!

Best Sleep ever since having this Pillow

Update: Prosleepy reported this review as false, but after submitting my wealth of emails and order info to Trustpilot proving my experience, I am left with the same thought in how underhanded the company is. If you look at each and every negative review, Prosleepy has falsely tried to bury them in the hopes that customers won't see their true dealings.

Since zero stars was not an option, I was left with the default one star. I ordered the prosleepy pillow in mid September, and after waiting two weeks without any shipment, I contacted customer service to cancel the order. At the time I sent the email the order had not been processed and shipped yet, but the time length of prosleepy customer service to get back to me was nearly a week, by which time the order had been sent. I kept contacting customer service to cancel my order and refund me in full, and each time they replied it was at least 5 business day delay for each response. Finally upon getting the return address for the package to be sent back to, the shipping cost was close to 50% of the original purchase price. As an active duty military member, I understand completely the need for timely responses, and my multiple attempts to cancel the order were completely unheard as the company had an unheard of delay time in tach response. Guaranteeing a full refund and then charging the customer half the amount for return shipping is close to outright fraud, and I have never yet had such a miserable experience with a company.

Really helped with my neck pain. I would definitely recommend these pillows