Property Moves | Letting Agents in Brighton & Hove Reviews 

761
•
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. People frequently praise the staff members for being exceptionally helpful, kind, and professional during property viewings, relocations, and daily management tasks. Customers also deeply appreciate the prompt communication, attentive listening, and highly efficient handling of various maintenance requirements and administrative paperwork. Some people mentioned that the dedicated team consistently goes above and beyond to ensure smooth processes, offering truly reliable support for both landlords and tenants alike. Reviewers consistently noted that any arising concerns or problems are addressed and resolved very quickly, making the entire renting journey remarkably stress-free, smooth, and pleasant.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, praising their incredible dedication, helpfulness, and... See more

Service

Customers consistently note positive experiences with service, highlighting an efficient, reliable, and... See more

Customer service

Consumers find customer service to be exceptionally supportive, consistently praising the team for being... See more

Response time

Users describe positive interactions with response time, frequently expressing appreciation for super quick... See more

User experience

Clients share positive opinions on user experience, highlighting a stress-free, fast, and efficient process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Property Moves Letting manages our rentals to a high standard. Jill oversees any maintenance issues and updates us regularly. The company sensibly reviews the rental payments we receive and arranges... See more

Rated 5 out of 5 stars

One of the smoothest and most painless application processes I've been through. Bradley was brilliant at the viewing, and Dan has been incredibly helpful all throughout the following process. They've... See more

Company replied

Rated 5 out of 5 stars

I’ve been renting a flat through Property Moves since 2021 and would definitely recommend this agency. I recently had a plumbing issue and they arranged for a contractor less than 24 hours from my cal... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a property to rent for a very long time that was both in our budget and big enough for our large family. We had seen a few properties with Property Moves and every time they we... See more

Company replied


Company details

  1. Apartment Rental Agency
  2. Condominium Rental Agency
  3. Property Management Company
  4. Real Estate Agency

Written by the company

DEDICATED TO LETTINGS... An important aspect to consider when choosing an agent is determining what their main focus is, here at Property Moves we are exclusively residential lettings, not sales. We feel this is an important factor as it ensures we offer the best customer service and knowledge in the local rental market. We also understand that entrusting anybody to look after and manage your home is a huge decision. Our ethos at Property Moves is making sure the right people are in the right places with the knowledge and training to look after all our clients needs. A key area to our success in the Property Management field is our team of Property Managers only deal with exactly that, “Property Management”. They are not trying to juggle other aspects of lettings. Please take a few minutes to read our reviews and see what both our landlords and tenants think of our service.


Contact info

5.0

Excellent

TrustScore 5 out of 5

761 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(761)

109 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

DanTaylor

I've been in contact with DanTaylor regarding a student property in Kempton, Brighton for my daughter. Dan has been very efficient in answering my different requests and so far, solutions have been found; I am really happy with the process.

31 January 2025
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Shelby the star 🌟

Shelby at property moves is our main contact for the place that we rent. We have had a few issues with appliances not working and needing replacing, leaks and heating issues. Everytime I email property moves, I get a very quick response from Shelby who looks after us. She stays in contact with me, to let me know whats going on through all the stages and she's the best! Property moves are VERY VERY lucky to have her.
Thank you for everything you do, Shelby
Much love

18 January 2025
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Jez was helpful from the start

Jez was helpful from the start. From the moment we said we would like to go for the flat the process was simple and they were on hand with any questions. I would confidently recommend property moves to others.

16 January 2025
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Property moves has always looked after…

Property moves has always looked after me, even when times were hard, im so happy to be under their wing .
-jamie cook

6 January 2025
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Very helpful in a tricky market

Very helpful in a tricky market. Only had a very short gap.

19 December 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Jez has been great to deal with

Jez has been great to deal with, really helpful

1 December 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Great Peace Of Mind

Been using Property Moves for years now, wouldn't be with any other. Special thanks to Shelby Hardy and Jill Brewster.

17 December 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Excellent service for many years

Excellent service for many years. Especially Shelby Hardy recently, dealing with difficult tenants.

16 December 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Jez and the team provided top level of…

Jez and the team provided top level of service as always! I now use Propertymoves for all my properties and highly recommend them.

14 December 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Great service and super efficient!

I had an excellent experience with this letting agency, and I can't thank Jez and Daniella enough for all of their help. From start to finish, they were incredibly efficient and always available to answer any questions we had. No matter what time we reached out, they responded quickly and ensured everything was taken care of. Jez made the entire process smooth and stress-free, going above and beyond to ensure we were happy with our new home. Highly recommend this agency, and especially Jez, for his outstanding support and professionalism!

28 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Property Moves are an excellent letting…

Property Moves are an excellent letting agency and have let out many of my properties with speed and no hassle whatsever. Jill in particular is amazing and she will make sure you receive the best service possible, you really are in safe hands with these guys

4 September 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Anther good tenant

I have used Property moves to help me find tenants since moving out of what was the family hove in hove in 2010. In the last 12 months they have let a flat in Brighton for me twice. The first tenant only stayed 6 months which was disappointing but no reflection on property moves and the new tenant is very nice. I think the price is good at PM and the service excellent.

30 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Excellent letting and property management

Have used Property Moves for many years to let and manage 2 flats and they always provide a high level, friendly and professional service. Highly recommended

29 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Extremely helpful and super friendly

Extremely helpful and super friendly. For someone that’s not visited Brighton before moving they really helped me feel comfortable looking for an apartment

30 October 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Great service provider

Changed from 4 to 5 stars, great service provided, clear communication and fast responses with great availability. My liaison agen Ms Jill Brewster has always clearly done her best with any and all issues in a professional but relaxed manner.

27 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Great service

Extremely helpful and pleasant to deal with. Just the right amount of contact, responsive without being pushy!

15 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Property Moves has been fantastic…

Property Moves has been fantastic throughout our year of letting with them. Even as we’re moving now, they’ve been incredibly helpful. Bradley has been friendly and patient during the entire process, making everything much easier. Highly recommended!

11 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Property moves has proven to be a great…

Property moves has proven to be a great business. Helped me move very fast, with no inconvenience and assisted me in everything I needed.
Daniella has been very nice and prompt to help and manage the apartment situation.
I am very grateful and would highly recommend !!

11 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

20 years great service

I think I have been with Property Moves for about 20 years and the service has always been great. It was a huge relief to find them after being let down by other agents.
Jill Brewster has always given amazingly attentive and prompt service and is a joy to work with.

1 November 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

Rated 5 out of 5 stars

Great service

Our rental application and moving process was made really easy and efficient by Jez, Jess and Dan. The communication was great if we had any queries Jess would get back to us ASAP. Would definitely recommend.

11 October 2024
Unprompted review
Property Moves | Letting Agents in Brighton & Hove logo

Reply from Property Moves | Letting Agents in Brighton & Hove

Thank you for taking the time to leave a review, your feedback is appreciated

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look