Proper Cloth Reviews 

688
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of products, highlighting refined fabrics and superior craftsmanship. Many appreciate the precise custom fit, noting how clothing is tailored to individual measurements, making a significant difference. The user experience is frequently described as easy and convenient, from selecting designs to placing orders online. Customer service receives high marks for being helpful and responsive. However, some people mentioned that achieving the perfect custom fit sometimes requires initial adjustments. Reviewers noted that while staff are helpful and offer free remakes, it can take time to dial in exact measurements.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising the exceptional quality, fit, and... See more

Quality

Consumers find quality to be positive, consistently praising the high-quality materials, construction, and... See more

User experience

Customers consistently note positive experiences with the user experience, highlighting the ease of finding... See more

Customer service

Customers had positive experiences with customer service, with many praising the team as "world class" and... See more

Order

Clients share positive opinions on the ordering process, with many reviewers expressing satisfaction and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My consultant will be sending me some try-on garments in search of a perfect fitting from afar. We will then have a virtual fitting via Zoom, wherein my video and comments will be recorded for tempor... See more

Rated 5 out of 5 stars

I was genuinely impressed by Proper Cloth. The shirt and trousers I ordered were beautifully made, with clean construction and fabric that feels premium without being flashy. The fit was spot-on s... See more

Rated 5 out of 5 stars

Service is unmatched anywhere. They are your new personal stylist and tailor. Selection is overwhelming. You'd be hard pressed not to find something you must have. All considered you're gettin... See more

Rated 5 out of 5 stars

So far, this has been a terrific experience. I now have measurements perfected for both dress and casual shirts. Proper Cloth has a fantastic selection of fabrics and designs, so I can't see buying a... See more


Company details

  1. Men's Clothing Store
  2. Custom Tailor
  3. Formal Wear Store
  4. Men's Tailor
  5. Plus Size Clothing Store
  6. Tuxedo Shop

Written by the company

Consistently the highest rated custom shirtmaker. Easy custom sizing. Phenomenal customer service. Renowned quality. Two week delivery. Perfect fit guaranteed.


Contact info

4.9

Excellent

TrustScore 5 out of 5

688 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.9

All reviews

(688)

247 reviews in the last 12 months

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Rated 1 out of 5 stars

Proper cloth used to make custom one…

Proper cloth used to make custom one off shirts - the customer chooses fabric and buttons. Recently they’ve started replacing the studs on the tuxedo shirts with cheap plastic non matching studs.

At first they’d send replacement buttons. Now they just say that the product has changed. Yet they still offer button choice on the site.

Davan the customer service manager was super unhelpful, saying basically if you don’t like it don’t be a customer.

Seems like cost saving has killed another quality experience.

Steer clear.

28 April 2026
Unprompted review
Rated 5 out of 5 stars

Best option out there

There is no better way to get an unlimited choice of high quality custom shirts and the buying process is easy and matched by very fast shipping

2 May 2026
Unprompted review
Rated 5 out of 5 stars

Highest quality

I have purchased numerous items from Proper Cloth. The quality of the fabric and manufacture are always top notch. The fact you can customize items places them a step above. I will certainly be back for more.

18 April 2026
Unprompted review
Rated 5 out of 5 stars

Proper Cloth delivers the goods...

Proper Cloth is the next best thing to bespoke tailoring. My measurements are on file thru their Try-At-Home program so all of the guesswork has been removed when ordering (and being 6'6" this is incredibly helpful.) Add to the fact you can then discuss your selections with a virtual consultant and make certain curated choices to enhance, or personalize, your clothing, all from the comfort of home, and you have an experience that's second to none. All of the items I've received are of great quality with exceptional fit and attention to detail. And generally received ahead of schedule. A great company with outstanding customer service that delivers a quality product.

17 April 2026
Unprompted review
Rated 5 out of 5 stars

Proper Cloth make the best shirts

Proper Cloth make the best shirts! Get your fit figured out and subsequent orders are super fast to order, and fast to deliver. I like these for all my shirts. There are plenty of different fabrics to choose from, from cotton to wool blends or performance fabrics. I have been buying these for about 10 years and don't need to go anywhere else.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Simple, straightforward experience

The whole process of ordering from Proper Cloth was made so simple from start to finish. The videos on how to measure and the explanations for all of the styles and terms was really useful. The delivery was fairly quick and I'm delighted with the result. I didn't have to contact customer service but felt assured that they would help if I needed it. I'm very happy with my order and will definitely be going back to them again.

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Great custom shirts!

Truly some of the best custom-made shirts available. The fabric selection is unparalleled. Requires a bit of trial-and-error but the fit is excellent once locked in and Proper Cloth customer service is great!

7 March 2026
Unprompted review
Rated 5 out of 5 stars

Custom shirt orders

Easy to custom fit a shirt from a large range of styles and fabric options. They fit true to the custom order, but have a return and resize option in the rare chance that you have mucked it up.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

New Favorite Brand

Came across PC when looking for a custom shirt maker locally because I can’t seem to find shirts that fit me right. Luckily I found PC, I love their process and website and I even was able to get a custom pair of chinos with my new shirt. Can’t wait to order my next outfit.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

I have purchased from Proper Cloth for years and wouldn't shop anywhere else.

I have purchased from Proper Cloth for years. The quality of their shirts and clothing is second to none. Most recently I placed an order and was assisted by Nimit. He is likely the best I have ever dealt with at Proper Cloth. He listens attentively, makes great suggestions, and ultimately makes the whole experience enjoyable and effortless. His personal service and attention to detail is incredible. I highly recommend Nimit and Proper Cloth.

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Satisfied Customer

I have ordered 6 shirts from Proper Cloth over the years. They helped me find my correct size and I’ve been a satisfied customer since. Easy to order and track shipments. An overwhelming selection of fabrics and styles.

28 March 2026
Unprompted review

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