Proofofentry.com Reviews 175

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

We were very pleased with our experience with Proof of Entry. We made a mistake on our data submission and the customer service group were terrific in getting the problem resolved.

Rated 1 out of 5 stars

My order took 15 days to arrive even paying for FedEx shipping. Of course, the tests were useless when arrived and I end up doing having to do the COVID test in the pharmacy. This type of product... See more

Company replied

Rated 5 out of 5 stars

The tests arrived within a few days, earlier than anticipated. It was extremely easy to do the tests and they are high quality. We received the confirmation certificate within an hour with each test.... See more

Rated 5 out of 5 stars

fast shipping, much cheaper option than going in clinic and very convenient. the 1 star reviews below are being way too harsh, they clearly didn't plan in advance and were being way too last minute. t... See more

Company details

  1. Drug Testing Service

Written by the company

Proofofentry.com offers clients COVID self-test kits. This along with our smart testing app allows you to easily get your COVID (travel) certificate from the comfort of your home - very easily and inexpensive. Try us out at proofofentry.com!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

175 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Excellent service!

Easy to use with clear instructions. Such a great option and very economical especially with multiple family members. No appointment needed. Proof Of Entry was so fast and helpful even on a day when they were super busy!

2 March 2022
Rated 5 out of 5 stars

Highly recommended - Canada to US travel

We used them for our covid tests to go to USA. Must admit were somewhat nervous about using an online provider (seemingly based in the Netherlands), but it all worked smoothly - delivered on time, clear instructions, results in an hour (on Sat!) and no issues at immigration.

1 March 2022
Rated 2 out of 5 stars

Terrible delivery!! The service of ProofofEntry was fine…

The service of ProofofEntry was fine the delivery of the product was not. The website says that product is delivered by FedEx it was actually shipped by a company called CanPar. The service was terrible! The delivery was five days past expected delivery time, they left the product outside of a closed office, and tracking said the package was signed for- it was not! we were lucky to have been able to collect the product before it was damaged as there is no return policy. Improve delivery service it this is a useless product if you don’t live in a major city.

28 February 2022
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Reply from Proofofentry.com

Hi Heather, sorry to hear about this. Will you please send us an email at info@proofofentry.com so we can sort this out and see what went wrong and why this delivery took so long. Thanks in advance!

team Proofofentry.com

Rated 5 out of 5 stars

Arrived very quickly and very easy

Arrived very quickly and very easy to use. Easier than switch health because a nurse doesn’t need to watch you do it. The kit worked fine to go down to USA from Canada but am unsure if it will work for return trip. Highly recommend.

25 February 2022
Rated 5 out of 5 stars

Great instructions

The step by step instructions were well thought out and easy enough to follow. While the service promises results in one hour, we got them within a few minutes!

Do not hesitate to use where it is allowed.

25 February 2022
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Reply from Proofofentry.com

Thanks for taking the time to review us! Judging your kind words you most likely wrongly gave us a 1-star. Would you be so kind to change it accordingly? Thank you!!

Rated 1 out of 5 stars

Bad customer service and no refunds. Watch out.

Had to reroute my shipping due to the delivery time, but the customer service didn't seem to want to help. They said I should use a different service and use their kit in a later time.

Also, they have NO REFUND policy, so watch out.

25 February 2022
Unprompted review
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Reply from Proofofentry.com

Hello Ika, we checked this for you. You most likely were not aware of the 4-6 business days for shipping, and once the package was shipped you reached out to have the address changed. After shipping we can't change this, understandably. Also the request to use our service with your own tests does not work, as this can create fraudulent use much easier...

Due to the temporary nature of our offered services we don't accept returns, unless of course there are proven mistakes on our end, then we make no issue of this and we accept the return.

Hope you have a nice day!
Proofofentry.com

Rated 5 out of 5 stars

Got a new qr code

My student was doing the test before heading back to Brazil and by accident activated the QR code before she was ready to take the test. Next day, I contacted customer service and within an hour was able to get a new QR code and we were successfully able to do the test at the right time and she has now traveled back to Brazil with no issues.

24 February 2022
Rated 5 out of 5 stars

I received my order promptly

I received my order promptly. Customer service reached out within a few minutes of me asking questions. I would highly recommend this to anyone travelling and needing fast and reliable service.

22 February 2022
Rated 5 out of 5 stars

I was flying out on a Sunday and local…

I was flying out on a Sunday and local testing was non existent, so after a google search I found Point of Entry and I couldn’t be happier! The tests arrived within a few days and I completed the test at home 24 hours before my flight. The instructions were clear and I received my confirmation of my negative results within an hour. I do not hesitate to recommend Point of Entry.

19 February 2022
Rated 5 out of 5 stars

It worked flawlessly.

It worked flawlessly.
We even got the results faster than expected as we submitted our test information early in the morning before that stated busines hours yet the certificate came immediately.

18 February 2022
Rated 5 out of 5 stars

Great service

Great service! Perfect for travel to the US and soon it will be great for entry back into Canada. Just ordered another 3 tests.

16 February 2022
Unprompted review

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