ProCook - White Rose Reviews 

647
TrustScore 5 out of 5

4.9

Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU Leeds, GB


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Rated 5 out of 5 stars

The shop is well laid out , and had exactly what I was looking for. The man behind the counter was pleasant and helpful, despite the fact that it was almost closing time when we arrived. The item... See more

Company replied

Rated 5 out of 5 stars

great range of kitchen /dinning ware found what we were looking for, lady that served us great helpful polite

Rated 5 out of 5 stars

Shaun was informative and helpful. He knew his products. A day later I found chips on the non stick range and went back. The you girl initially appeared quite serious but she was very helpful. Would d... See more

Company replied

Rated 5 out of 5 stars

Great staff member at your White Rose store who went above and beyond for me ringing round other stores to find stock for me. Polite, Professional and deserves a thank you from her manager and a grate... See more

Company replied


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 31 White Rose Shopping Centre, Dewsbury Rd, LS11 8LU, Leeds, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

647 reviews

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4.9

All reviews

(647)

25,529 reviews in the last 12 months

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Rated 5 out of 5 stars

Great shop

Knowledgeable and helpful staff.

11 July 2026
ProCook - White Rose logo

Reply from ProCook - White Rose

We are so glad our team was knowledgeable and helpful during your visit. We truly appreciate your kind words about our staff.

Rated 5 out of 5 stars

The shop is well laid out

The shop is well laid out , and had exactly what I was looking for. The man behind the counter was pleasant and helpful, despite the fact that it was almost closing time when we arrived.
The item we purchased is perfect for what we need.

2 July 2026
ProCook - White Rose logo

Reply from ProCook - White Rose

We're so pleased you found our shop well laid out and exactly what you were looking for. It's wonderful to hear our team member was pleasant and helpful, and that your purchased item is perfect!

Rated 5 out of 5 stars

Excellent products

Excellent products, long guarantees. Well informed and helpful staff.

2 July 2026
ProCook - White Rose logo

Reply from ProCook - White Rose

We're so glad you enjoyed our products and found our team helpful! Thank you for your kind words and positive feedback.

Rated 5 out of 5 stars
ProCook - White Rose logo

Reply from ProCook - White Rose

We're so glad you experienced great service and found our staff friendly and helpful! Thank you for your kind words.

Rated 5 out of 5 stars

Well stocked shop

Well stocked shop, always good deals on cookware and friendly knowledgeable staff.

30 June 2026
ProCook - White Rose logo

Reply from ProCook - White Rose

We're so glad you found our shop well-stocked, enjoyed our deals on cookware, and appreciated our friendly, knowledgeable staff! Thank you for your kind words.

Rated 5 out of 5 stars

Great variety of quality products

Great variety of quality products, well priced, knowledgeable staff, very helpful.

22 June 2026
ProCook - White Rose logo

Reply from ProCook - White Rose

We're so glad you enjoyed our products and found our team helpful! Thank you for your kind words.

Rated 5 out of 5 stars

The staff in leeds were nice and the…

The staff in leeds were nice and the products i bought too was very good.

15 May 2026
ProCook - White Rose logo

Reply from ProCook - White Rose

We're so glad you enjoyed your experience and found our products very good! We appreciate your kind words.

Rated 5 out of 5 stars

Always good service when I visit the…

Always good service when I visit the shop. Great selection of quality cookware good offers and pricing

23 May 2026
ProCook - White Rose logo

Reply from ProCook - White Rose

We're so happy you always receive good service and appreciate our quality cookware, offers, and pricing. Thank you!

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