I love ProCook because of its high quality and variety of kitchen gadgets and utensils. I have never been disappointed with any of my purchases. I've been shopping for a while in their Wembley retail... See more
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Location
Switch locationUnit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD Wembley, GB
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See what reviewers are saying
Quality products interesting offers I love visting pro cook any store This one specifically was a quick visit and I got lovely durable bowls and pasta plates Very good kitchen containers in... See more
Company replied
I really wanted to let the head office know that you have amazing staff in your Wembely outlet branch. I received the best service from Mahek and I’ll never forget her support. Honestly I was clueles... See more
Company replied
We recently purchased a wok pan and a few smaller kitchen items from the ProCook store in Wembley Outlet, and we’re really pleased with our experience. The customer service was excellent—friendly, hel... See more
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Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 52 London Designer Outlet, Wembley Park Boulevard, HA9 0FD, Wembley, United Kingdom
4.6
Excellent
415 reviews
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Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy you found our staff delightful and helpful.
Waste of money. After a short while, they break in half
I purchased Reactive Glaze Oven to table set in grey on 24/11/2025 and after just a few uses in the oven, one of them broke in half which resulted in my meal being dried out.
I do not recommend
Try to find those old time ones which are normally found in markets like shepherds Bush market etc.
The set I bought came in 3 sizes and it cost me £29.10 whereas you’d get a longer lasting set of 3 for around £15 in a market.
Another issue is their stainless steel pots.
They burnt my food. I’m guessing they too are not made with good materials.
24 December 2025
Unprompted review
Reply from ProCook - Wembley
Thank you for your feedback, please can you supply the requested information so that we can look into this further.
Staff know about the products and offer…
Staff know about the products and offer good advice regarding use and care of products.
7 January 2026
Reply from ProCook - Wembley
We appreciate you sharing your experience! We are so glad to hear that our staff's product knowledge and advice enhanced your visit.
Assistant was informative
Assistant was informative, professional and kind the store was clean and well presented however they did not have the meat thermometer I required
7 January 2026
Reply from ProCook - Wembley
We appreciate your feedback. We're happy to hear that you found our assistant helpful and the store appealing. We regret not having the meat thermometer you needed.
Product are good in quality and im the…
Product are good in quality and im the old customer
7 January 2026
Reply from ProCook - Wembley
We appreciate your continued patronage and are so happy you find our products good in quality!
Arrived quickly work well a place to…
Arrived quickly work well a place to put them on would have been handy. I guess that's extra but they work well and quieter than my other one
16 December 2025
Reply from ProCook - Wembley
We're happy to hear that the product arrived quickly and works well for you. We appreciate your suggestion about including a place to put them on and value your feedback.
Yes,experience nice😘
17 December 2025
Reply from ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful and knowledgeable staff.
16 December 2025
Reply from ProCook - Wembley
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Reply from ProCook - Wembley
We're so happy to hear that our team was attentive and helpful! Thank you for your kind words; we appreciate it.
Reply from ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
very professional staff
20 November 2025
Reply from ProCook - Wembley
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good value induction friendly pans
We had found the pans we wanted on the web site, they were in stock and so we were able to get everything we wanted.
16 November 2025
Reply from ProCook - Wembley
We're happy to hear that you found the pans you wanted on our website and that they were in stock! We appreciate you taking the time to share your positive experience.
I brought the with so many of reviews…
I brought the with so many of reviews and suggestions from my family and friends. Hope it goes well with them and right now I’m using them well good
16 November 2025
Reply from ProCook - Wembley
We appreciate you sharing your experience and are so glad to hear that you are enjoying the product after considering recommendations from your family and friends!
Reply from ProCook - Wembley
We appreciate your feedback and will address this with our team to improve our service.
Helpful and pleasant staff.
Helpful and pleasant staff. I was served very quickly and professionally. Probably going to visit again in the future.
17 November 2025
Reply from ProCook - Wembley
We're so glad to hear you found our staff helpful and pleasant and that you were served quickly and professionally. We appreciate your intention to visit us again!
Very nice pot
love it .I recommend to anyone who wants to change your kitchen. Very nice pot
13 November 2025
Reply from ProCook - Wembley
We're happy to hear that you love the pot! It's great to know it helped transform your kitchen. We appreciate your recommendation!
I had to access the internet to obtain…
I had to access the internet to obtain the relevant code for the pan instead of just giving a description and I expected the pan to be encased in cardboard like my previous purchases.
16 November 2025
Reply from ProCook - Wembley
We regret that accessing the code online was necessary and that the packaging differed from your past experiences. We appreciate your feedback and will review our product descriptions and packaging methods.
Uncoated, toxic free cookware
We were looking for uncoated cookware and visited one of the stores. The staff was great helping us to choose the right cookware for us. We decided to buy the elit triply range and bought a saucepan and a pan with lid.
2 November 2025
Reply from ProCook - Wembley
We're happy to hear that our staff was helpful in choosing your uncoated cookware. We appreciate you purchasing the elit triply saucepan and pan with lid. Thank you for your feedback!
Best customer service
Very patient and polite and helpful he managed to help me purchase all the items that I wanted.
The store is clean well presented
6 November 2025
Reply from ProCook - Wembley
We're happy to hear that you had a positive experience and that our team member was helpful, patient, and polite while assisting you with your purchase. We appreciate your kind words about our store's presentation.
Very good service we ask same question…
Very good service we ask same question and given very nice response thank you
4 November 2025
Reply from ProCook - Wembley
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received a nice and helpful response.
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