We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... See more
Location
Switch locationUnit 64, Clarks Village, BA16 0HN Street, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Pro cook at Street Clarks Village Glastonbury were very helpful.... We brought a Saucepan and had to return it as it was faulty..... The staff were so helpful and exchanged our Saucepan with no quibbl... See more
I needed a replacement knife to complete a Pro Cook set. Very helpful shop assistant was able to identify exactly the right knife.
We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 64, Clarks Village, BA16 0HN, Street, United Kingdom
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I needed a replacement knife
I needed a replacement knife to complete a Pro Cook set. Very helpful shop assistant was able to identify exactly the right knife.
22 July 2026
Great products, great service
We have bought from Procook for many years and have always being pleased with the products and service.
We needed new frying pans and bought various options - non Procook. Disappointed with them all.
Made a trip to our closest Procook store and came away with three frying pans , a casserole dish and some very neat pan protectors.
So far, so good, we have used each piece and they are superb.
We could buy online but prefer to go to the store - the staff are very helpful.
20 July 2026
Fantastic experience
Fantastic experience - very warm and friendly welcome when entering the store and was served by a lovely young lady called Molly who was very friendly and gave great service
14 July 2026
Pro Cook Store - Clarks Village at Street at Glastonbury
Pro cook at Street Clarks Village Glastonbury were very helpful.... We brought a Saucepan and had to return it as it was faulty..... The staff were so helpful and exchanged our Saucepan with no quibble at all... All in all a very good and happy experience.... 😊
18 July 2026
Solid tin opener!
Told the shop assistant what i required from a tin opener and showed me the exact one I needed and what good solid tin opener it is.
20 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Great help in shop
30 June 2026
Reply from ProCook - Street
Thank you for your kind words! We're thrilled to hear that you're happy with the assistance you received in our shop. Your feedback means a lot to us.
All staff are friendly and…
All staff are friendly and knowledgeable and there is a great selection of anything you might want fir the kitchen.
29 June 2026
Great value for money
29 June 2026
I trust ProCook products and was happy…
I trust ProCook products and was happy to buy in store recently. The young lady at the till was very helpful showing me how to refill the grinders I purchased. Thank you!
27 June 2026
We needed a couple of items and found…
We needed a couple of items and found our previous range not available. A lovely member of staff helped, asking our needs and requirements and found a perfect replacement. So glad we had her advice as we are delighted with our purchases.
27 June 2026
Reply from ProCook - Street
We're so pleased our staff was helpful and you found what you needed!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.