Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... See more
Location
Switch locationUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... See more
Company replied
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, United Kingdom
4.9
Excellent
1K reviews
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Perfect
Firstly , the stock in the store is beautiful. Secondly , the staff are friendly & helpful. Lovely shop.
2 June 2026
Everything about my shopping experience…
Everything about my shopping experience was so easy and the staff were very friendly and helpful
18 May 2026
Members of staff are keen to help and…
Members of staff are keen to help and give information about products and offers
30 May 2026
Great Wok needed a new pan this…
Great Wok needed a new pan this csrtainly did the job no more cheap psns this will last me
30 May 2026
Lovely shop
Lovely shop. Never been in before. Extremely helpful staff told me about an offer I hadn’t seen. Will be back xx
2 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Rushden Lakes
We appreciate your kind words about our products and service.
The staff were so helpful and friendly…
The staff were so helpful and friendly it is always a pleasure to shop there.
30 May 2026
Reply from ProCook - Rushden Lakes
We're so glad you enjoyed your shopping experience and found our staff helpful and friendly! We appreciate your kind words.
Excellent
Excellent experience at ProCook. The store was clean and well-organised, with a great range of high-quality cookware at very reasonable prices. The staff were friendly, knowledgeable, and happy to help without being pushy. Really impressed with both the products and service—will definitely be coming back!
30 May 2026
Reply from ProCook - Rushden Lakes
We're so pleased you had an excellent experience with us! It's wonderful to hear you found our store clean, well-organized, and our staff friendly and knowledgeable. We appreciate your kind words and look forward to your next visit!
A great friendly efficient sales team.
30 May 2026
Reply from ProCook - Rushden Lakes
We're glad you enjoyed our sales team!
The stuff was Very helpful and…
The stuff was Very helpful and informative and positive .
The product were amazing.
First time buying but currently not the last one !!!
25 May 2026
Reply from ProCook - Rushden Lakes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our products and found our team helpful. We look forward to your next visit!
Frying pan
The member of staff was very helpful and saved us money on the item we wanted so were able to buy another item we were going to leave until another time
29 May 2026
Reply from ProCook - Rushden Lakes
We're so glad our team could help you find a great solution and get everything you needed! Thank you for sharing your positive experience.
A real find.
Attentive and helpful staff, well displayed items, and a good, and varied, selection.
27 May 2026
Reply from ProCook - Rushden Lakes
We're so glad you enjoyed our well-displayed items and varied selection, and found our staff helpful! Thank you.
Reply from ProCook - Rushden Lakes
We appreciate your kind words. We are glad you enjoyed our product and staff.
Really helpful
Really helpful, knowledgeable staff. The staff were able to honour a deal I saw on line. Super happy with my purchase.
11 May 2026
Reply from ProCook - Rushden Lakes
We're so happy you found our staff helpful and knowledgeable, and that we could honor your online deal!
Really good experience at precook
Really good experience at precook. I was looking for a particular item and was taken to where it was located in the store.
Thy have a great range of items.
Staff were friendly but still professional.
16 May 2026
Reply from ProCook - Rushden Lakes
We're so glad you had a great experience and found our team friendly and professional. It's wonderful to know we could help you find what you needed!
Visit from time to time and usually buy…
Visit from time to time and usually buy something we need. We bought some nice cups which were on offer and really happy with them. Always nice to browse the store and the staff are always friendly.
15 May 2026
Reply from ProCook - Rushden Lakes
We're so glad you enjoy browsing our store and are happy with your recent purchase of cups! It's wonderful to hear our staff are always friendly.
Excellent service.
Efficient staff member who knew his products and was able to help. Packed them so that the ceramic baking dishes got home in one piece.
15 May 2026
Reply from ProCook - Rushden Lakes
We're so glad to hear our staff was efficient and knowledgeable, ensuring your baking dishes arrived safely! Thank you for your kind words.
Your shop in Rushden Lakes has a good…
Your shop in Rushden Lakes has a good atmosphere bright and clean. Sells good quality cooking utensils. I found what I needed with help from your assistant.
14 May 2026
Reply from ProCook - Rushden Lakes
We're so pleased you enjoyed the bright, clean atmosphere and found good quality cooking utensils. We're glad our assistant was helpful.
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