Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... See more
Location
Switch locationUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... See more
Company replied
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, United Kingdom
4.9
Excellent
1K reviews
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First time in the shop
First time in the shop. The lady was so lovely and friendly and the young lad carried my shopping to my car. (I had a walking stick)
Such an amazing visit, thankyou you both.
5 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Rushden Lakes
We're so pleased to hear that you found our product to be good and fairly priced, and that you enjoyed interacting with our lovely staff! We truly appreciate your positive feedback.
Friendly
Friendly, polite staff members who were very helpful. Good advice given regarding special offers and warrantees etc.
3 August 2026
Reply from ProCook - Rushden Lakes
We're so happy to hear you found our staff friendly, polite, and very helpful! We're also delighted that you received good advice regarding special offers and warranties. Thank you for your kind words.
Reply from ProCook - Rushden Lakes
We're so glad to hear that our staff member was helpful and knowledgeable during your visit. We truly appreciate your positive feedback!
Reply from ProCook - Rushden Lakes
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Reply from ProCook - Rushden Lakes
We're so glad to hear that our staff was very helpful from start to finish. We truly appreciate your kind words!
Friendly efficient service in store
5 August 2026
Reply from ProCook - Rushden Lakes
We are so glad to hear that you experienced friendly and efficient service in our store. We truly appreciate your kind words and positive feedback!
Helpful staff
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all. A good shopping experience.
30 July 2026
Reply from ProCook - Rushden Lakes
We're so pleased you found a great range and selection of goods, and that our team member was helpful and knowledgeable without being pushy. It sounds like you had a good shopping experience!
High quality and great value
Helpful and knowledgeable staff.
High quality product.
Great value!
29 July 2026
Reply from ProCook - Rushden Lakes
We truly appreciate your kind words about our products and our helpful team. It's wonderful to hear you had such a positive experience!
Reply from ProCook - Rushden Lakes
We are so pleased to hear that you experienced good service and are happy with our excellent product. Thank you for your kind words!
Really helpful staff
Really helpful staff. Extremely friendly and chatty. Love all the products too!
31 July 2026
Good product knowledge in store
Good product knowledge in store. We needed a cafietiere which was large enough and could not break!
28 July 2026
Purchased plates in store totalling £65
Purchased plates in store totalling £65
Then when got home saw the same in their online store for far less
20 July 2026
Fabulous range of products
Fabulous range of products. Store well set out and easy to navigate. Helpful staff
19 July 2026
The friendliness of the member of staff…
The friendliness of the member of staff and her knowledge of the products . I believe she comes from Peru. Wish more stores had staff like this.
20 July 2026
Very good service and many products to…
Very good service and many products to choose from
20 July 2026
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