Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... See more
Helpful staff reasonable price for quality of goods being sold. Good range of products store clean tidy and easy to navigate.
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
401 reviews
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Recommended
First time visiting the shop, very helpful staff and had exactly what I was looking for. High end quality products but also some affordable mid-range too. Recommended.
20 June 2026
Reply from ProCook - Plymouth
We're so glad you had a positive first visit! It's wonderful that our staff was helpful and you found exactly what you needed. We appreciate your recommendation!
The lady who served me was very helpful…
The lady who served me was very helpful and took time to explain to me about the product I wanted
11 June 2026
A proper cookshop.
Friendly and helpful service from the moment you enter the shop. Well stocked and clean and tidy . Has everything you need for the kitchen and dining plus all the little odds and ends that you can’t normally find. A real bonus to have in Plymouth.
15 June 2026
Staff are very welcoming
Staff are very welcoming, and don't follow you around, staff are very knowledgeable about there products,
14 June 2026
Reply from ProCook - Plymouth
We're delighted you found our team welcoming and knowledgeable about our products. Thank you for your kind feedback!
Great shop and decent prices
13 June 2026
Reply from ProCook - Plymouth
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
the staff was nice.
12 June 2026
Very helpful staff
Very helpful staff. Good product. I would buy from there again if I need anymore.
6 June 2026
Very clean well organised store with…
Very clean well organised store with professional and friendly staff.
The ladies were able to quickly assist me with my purchase of a mezzuluna. They explained the Think 25 process as I was buying a bladed tool.
I was not rushed and they were both helpful and patient with me when I entered my email incorrectly.
Very happy with the quality of the mezzuluna and look forward to using it.
Would highly recommend and plan to make further purchases in the future.
12 June 2026
Staff in the Plymouth branch are always…
Staff in the Plymouth branch are always super friendly and very approachable. Always on hand to help, demonstrate and advise. This is my new favourite shop.
6 June 2026
Great products helpful but not pushy…
Great products helpful but not pushy advice, friendly , considerate staff
1 June 2026
Great staff and great products
The staff were really friendly and informative. The products are such high quality and come in a variety of colours which is great for matching any kitchen.
9 June 2026
Very welcoming with the staff and…
Very welcoming with the staff and helpful. It been a long time since I experience expert customer service. Make me want to buy from you again.
8 June 2026
Helpful staff
4 June 2026
Was great friendly staff always happy…
Was great friendly staff always happy to give advice on your purchase
6 June 2026
Excellent service
3 June 2026
Very helpful
Very helpful, remembered who I was from a previous visit. Showed me my options for a purchase
27 May 2026
Reply from ProCook - Plymouth
We're so glad we could assist you and that our team provided excellent options! Thank you for your kind words.
Staff are very helpful
Staff were very helpful and happy to provide any advice without pushing for a sale.
30 May 2026
Reply from ProCook - Plymouth
We're so glad our team was helpful and provided advice without pressure. We appreciate your wonderful feedback!
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