The staff were very helpful, offering advice and allowing us to try some of the products before we made up our minds. The store is quite small compared to other Pro Cook stores I've visited, but they... See more
Company replied
Location
Switch locationUnit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB
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See what reviewers are saying
Renata at East Midlands ProCook was excellent. She listened attentively to my questions and answered in detail. She was able to demonstrate the differences between various knives and helped me choose... See more
Company replied
Tha Assistants are very knowledgeable about the products that are sold in the shop. You can browse in a comfortable and friendly atmosphere. The products are high quality and a cooks dream. Support... See more
Company replied
The ladies in the store were lovely, very communicative, and very knowledgeable about all the products, the usage and the suitability. The store is very neat and tidy and very well laid out. Everythin... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, United Kingdom
4.8
Excellent
1K reviews
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The sales assistant was lovely
The sales assistant was lovely, very friendly and informative about the products I purchased.
5 August 2026
Reply from ProCook - Mansfield
We're so glad you found our sales assistant lovely, friendly, and informative about your purchases! Thank you for your kind feedback.
Knowledgeable and friendly staff.
1 August 2026
Reply from ProCook - Mansfield
We are so glad to hear that our team was both knowledgeable and friendly during your visit. We truly appreciate your kind words!
Lovely lady helped me when I went in to…
Lovely lady helped me when I went in to purchase a knife . The store was clean and pleasant and the prices were good . After much searching through the locked drawer (knives are locked away for security) I finally made my purchase with an added 20% off . Very happy.
1 August 2026
Reply from ProCook - Mansfield
We're so pleased to hear you had such a positive experience in our store and that our team member was able to assist you with your knife purchase. It's wonderful that you found the store clean and pleasant, and the prices good!
Reply from ProCook - Mansfield
We're so glad you found our staff friendly and helpful, and that you're pleased with the quality of our storage containers! Thank you for your kind words.
What lovely lady that helped me with my…
What lovely lady that helped me with my purchase wich was steak knifes excellent service
1 August 2026
Very very helpful staff in the shop
Very very helpful staff in the shop . They had exactly what we were looking for.
4 August 2026
Very helpful staff ..couldn't do enough…
Very helpful staff ..couldn't do enough for you ..fantastic product..amazing service throughout..would highly recommend
3 August 2026
Reply from ProCook - Mansfield
We're so happy to hear you found our staff very helpful and that they couldn't do enough for you! We're also delighted you enjoyed our fantastic product and amazing service throughout.
Lovely staff
2 August 2026
Helpful staff
The member of staff was very helpful and gave further information to help with our choice. The knife we purchased is very good.
28 July 2026
Reply from ProCook - Mansfield
We're so pleased to hear that our staff was helpful and provided you with useful information for your choice. We're also delighted that you are happy with your new knife!
Good variety of items and great value
30 July 2026
Helpful staff - lots of choice
We were looking for a particular item which a member of staff explained there were only a couple in stock. She showed them to us and was chatty and friendly.
30 July 2026
Very helpful and informative staff and…
Very helpful and informative staff and they went out of their way to make sure we got right products and correct discount.
26 July 2026
Lovely staff who were really helpful…
Lovely staff who were really helpful and gave some good advice on products i was interested in.
27 July 2026
I was helped by 3 lovely ladies at the…
I was helped by 3 lovely ladies at the Outlet Shop today, they couldn’t ‘t have been anymore helpful. Totally recommend going to this shop if you need pans or cookware. One kind lady even helped me to carry my purchases to the car. Really appreciated this level of service, which was second to non. Thankyou!
28 July 2026
Unprompted review
I was served by a lovely lady with…
I was served by a lovely lady with beautiful very long hair. She helped me select the products I was looking for as I was making a gift up for my niece.
She advised me on what she thought would be most suitable and was very polite and helpful.
My niece absolutely loved her baking bundle. Thank you ☺️
25 July 2026
Great service from Renata
Great service from Renata who served me. She was very helpful, knowledgable and friendly.
24 July 2026
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