Lovely clean shop, helpful staff and great selection of products. Georgina was very helpful in making sure we had everything we needed, and explained which items were included in certain deals too.
Location
Switch location7-11 Princes Street, HG1 1NG Harrogate, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Now that I have no need to go to Machine Mart, as I am not fit enough to build racing cars anymore, cooking shops are my "go-to" shop to visit. Pro-cook has a decent reputation for cooking kit. I've... See more
Company replied
The shop was light and airy and products were set out in an appealing way. Enjoyed looking at everything on offer. Although we didn’t go into the shop to buy anything in particular, we ended up buying... See more
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
7-11 Princes Street, HG1 1NG, Harrogate, United Kingdom
4.8
Excellent
368 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great experience!
Lovely clean shop, helpful staff and great selection of products. Georgina was very helpful in making sure we had everything we needed, and explained which items were included in certain deals too.
18 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff were very helpful and the…
The staff were very helpful and the lady who helped me was very good
11 October 2026
Reply from ProCook - Harrogate
We're so pleased to hear that our team was so attentive and that you received such wonderful assistance during your visit! Thank you so much for your kind feedback.
Quality product, considering it is made in China!
Now that I have no need to go to Machine Mart, as I am not fit enough to build racing cars anymore, cooking shops are my "go-to" shop to visit. Pro-cook has a decent reputation for cooking kit.
I've always wanted electric salt and pepper grinders, especially after seeing them on Richard's "House of Games".
7 October 2026
Reply from ProCook - Harrogate
We are delighted to hear that you enjoy exploring cookery stores and appreciate our reputation for quality kitchenware. It is wonderful that you finally treated yourself to the automated seasoning mills you have been eyeing up. Thank you for sharing your experience with us, and we hope you enjoy using your new items.
Reply from ProCook - Harrogate
We are so pleased to hear that you had such a wonderful experience with our team and are delighted with your purchase! Thank you for sharing your positive feedback with us.
Loved the shop
Loved the shop. Very well set out. Easy to find what we were looking for, plus an extra item. Staff very helpful.
28 September 2026
Reply from ProCook - Harrogate
We're so happy to hear that you loved our shop layout and found browsing so easy! It's wonderful to know our staff were very helpful and that you picked up a little something extra during your visit. Thank you for your kind feedback.
very helpful staff and friendly .
26 September 2026
The staff were really helpful and got…
The staff were really helpful and got us sorted in no time!
29 September 2026
Love shopping at Pro Cook
Love shopping at Pro Cook. They have a great variety of products and at prices that suit us all. Quality products too. Definitely love popping in here whenever I can.
28 September 2026
Good range of items,helpful staff
23 September 2026
Individuals very knowledgeable about…
Individuals very knowledgeable about their products and extremely helpful.
11 September 2026
Quality of product excellent as always…
Quality of product excellent as always staffing Harrogate could not be more helpful.
13 September 2026
Pepper grinder plastic top broke as I…
Pepper grinder plastic top broke as I opened it to put peppercorns inside
12 September 2026
Reply from ProCook - Harrogate
Hi,
Thanks for getting in touch, and sorry to hear that the plastic top of your pepper grinder broke when you opened it to add peppercorns.
Could you please send us a few photos showing the damage, along with your full delivery address? Once we have these details, we can look into arranging a replacement for you.
Cheers,
Very helpful staff
4 August 2026
I liked very much procook is amazing…
I liked very much procook is amazing experience
10 September 2026
Helpful and knowledgeable staff with…
Helpful and knowledgeable staff with keen pricing on quality goods
5 September 2026
Worth a visit
The shop was light and airy and products were set out in an appealing way. Enjoyed looking at everything on offer. Although we didn’t go into the shop to buy anything in particular, we ended up buying two products. The knife is excellent and the meat grabbers are wonderful! The lady at the checkout was very pleasant and knowledgeable.
2 September 2026
I purchased a electric salt and pepper…
I purchased a electric salt and pepper set. When you open it the push button jumped of the machine. I will be returning it to ProCook in Glasgow. Price £22
28 August 2026
Reply from ProCook - Harrogate
Hi,
We’re sorry to hear about the issue with your electric salt and pepper set. We understand how disappointing this must be, especially when the product has not performed as expected.
Thank you for bringing this to our attention, and we hope our team in Glasgow can resolve this for you promptly.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.