Genuinely friendly interaction. Thank you! Lovely lady who served us (younger, dark hair) was kind and helpful.
Location
Switch locationUnit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL Glasgow, GB
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See what reviewers are saying
Your assistant was very helpful explaining what frying pan would be good for my use
We spoke to a member of staff regarding a set of knives hhat we wanted, she was able to advise us and guide us and helped us to buy thf most appropriate set of knives. We are extemely pleased with ou... See more
Company replied
Great shop, dropped in for a small pan for frying eggs and couldn't help having a look around and left with a pizza cutter, spatula and a potato masher. If you build it they will come, and the gentle... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 5B, Glasgow Fort Shopping Centre, Garloch Road, G33 5AL, Glasgow, United Kingdom
4.9
Excellent
722 reviews
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The gentleman who served us in the shop…
The gentleman who served us in the shop was very helpful and knowledgeable. he was able to advise us on the best purchase for us.
22 July 2026
Bought a set of saucepans months ago…
Bought a set of saucepans months ago and have no complaints. Recently I bought a curved paring knife as I have had problems with my grip. This knife is perfect for my needs and easy for me to peel fruit and veg. Bought in Glasgow Fort Glasgow. Very friendly staff.
28 July 2026
Staff very helpful and attentive
Staff very helpful and attentive
Satisfied customer.
Would definitely return and recommend.
20 July 2026
Excellent customer service and products
Excellent customer service and products. Staff very knowledgable about products and great selection to choose from.
25 July 2026
New Stock Pot.Found exactly what l was looking for…
Found exactly what l was looking for and the member of staff who assisted me was extremely helpful couldn't fault her. My new stock pot is great.
25 July 2026
Excellent Customer service
24 July 2026
Excellent products and premium service.
18 July 2026
Helpful friendly staff
12 July 2026
Very helpful staff.
12 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Bought a larger version of pan I…
Bought a larger version of pan I already had as I was very pleased with it.
Staff very helpful too.
Shall return in the future.
7 July 2026
Reply from ProCook - Glasgow
We're so pleased to hear you're happy with your new pan and found our staff helpful! We look forward to welcoming you back in the future.
Staff were among at helping me choose
Staff were among at helping me choose , they were both very knowledgeable.
1 July 2026
Excellent services
17 June 2026
Delighted with purchase
Nice store, pleasant, helpful staff. Got exactly what I went for.
28 June 2026
The staff were so helpful
The staff were so helpful. I love the shop, great choice of kitchen utensils and products.
27 June 2026
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