Friendly and attentive staff, without being intrusive. Good range of products and great to be able to see and handle them before buying. Special mention to the kitchen knives and the chance to try t... See more
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See what reviewers are saying
I bought Procook many many years ago and now my pot needs replaced. Very sad day, went to the precooked shop to see what they had and was not disappointed with my purchase. Excellent quality still.... See more
Great company, well laid out shop units, great products and staff that really know what they are talking about and so helpful. I went in for a serrated edge knife and came out with something complete... See more
I really enjoyed chatting with the member of staff. She was very friendly and happy to show me all her favourite pieces. I her very knowledgeable and enthusiastic.
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 6, Braehead Shopping Centre, G51 4BN, Glasgow, United Kingdom
- 0141 6114181
4.8
Excellent
267 reviews
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Shop looked great inside also served…
Shop looked great inside also served great with both lady’s . Will go back and get more stuff during the week .also I was told you deliver which is helpful.
Thanks again Joe and Lindsey
For your help at Brae head .
26 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The shop was well stocked and we were…
The shop was well stocked and we were able to buy everything we came for. The staff were very helpful and there were enough staff so that we did not have to wait or try to attract the attention of a member of staff.
26 March 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear you found the shop well-stocked and were able to purchase everything you needed. We're also glad that our helpful staff were readily available to assist you. Thank you for your positive feedback!
Very helpful staff who were on hand to…
Very helpful staff who were on hand to assist with any questions.
26 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and assisted with your questions.
Reply from ProCook - Glasgow Braehead
We're glad you found our staff helpful at the new shop. Thank you for your positive feedback; we appreciate it.
Polite service
21 March 2026
Reply from ProCook - Glasgow Braehead
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Staff very friendly and knowledgeable
Staff very friendly and knowledgeable
which was very helpful.
25 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful to you.
Well informed and friendly staff
14 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate you letting us know our staff was well-informed and friendly; it means a lot to our team.
Brand new shop with such lovely staff …
Brand new shop with such lovely staff and great selection of cookware
24 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our new shop and cookware selection.
Great Experience
The sales associate was extremely helpful and very pleasant, I can’t remember her name but I was there on Monday evening. Would definitely recommend this store to people I know.
24 March 2026
Reply from ProCook - Glasgow Braehead
We're happy to hear that the sales associate was so helpful and pleasant during your visit. We appreciate you recommending our store to others, and we value your positive feedback!
The staff were really helpful and happy…
The staff were really helpful and happy to spend time answering questions.
18 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear our staff was helpful and answered your questions.
Great shop
The new shop in braehead is well set up with good quality kitchen ware the staff were outstanding very helpful in everything we asked we were so pleased we bought a lot of stuff
23 March 2026
Reply from ProCook - Glasgow Braehead
We're so happy to hear that the new shop is well set up with good quality kitchenware. It's great to know our staff were outstanding and very helpful, and that you were so pleased you bought a lot!
Reply from ProCook - Glasgow Braehead
We're happy to hear that our staff was helpful and that you found what you were looking for. Thank you for your positive feedback!
Reply from ProCook - Glasgow Braehead
We appreciate you sharing that our staff was helpful and nice; we are so happy you recommend our shop!
I was very happy with the quality and…
I was very happy with the quality and the price of the products.
The two women working there were so attentive, helpful and friendly.
21 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were pleased with the products' quality and price, and our team's attentiveness.
I was planning to take both timers to…
I was planning to take both timers to my professional kitchen, unfortunately one of them the alarm is not load enough!
On the other hand, the small pans are amazing for fried eggs.
Pascal.
19 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate your feedback. We're sorry one timer's alarm wasn't loud enough for your kitchen. We're glad you find the small pans amazing for fried eggs, though!
Wrong size of pots given…
Bought a set of pots and was given the wrong sizes never looked in the bag till we got home and we don't live close by so had to make another trip to the shop to get the correct pots . The pots are fab though .
14 March 2026
Reply from ProCook - Glasgow Braehead
We regret you received the incorrect pot sizes and had to return to our shop. We appreciate your feedback and are looking into how we can prevent this in the future. We're glad you like the pots!
Great service from shop staff
Shop staff knowledgeable and helpful when picking starter knife set for amateur cook.
19 March 2026
Reply from ProCook - Glasgow Braehead
We appreciate you sharing your experience! We're so glad to hear that our knowledgeable staff was helpful in choosing a starter knife set.
Great range of high quality products…
Great range of high quality products and friendly customer service.
19 March 2026
Good variety of products and staff were…
Good variety of products and staff were very knowledgeable.
18 March 2026
Very happy customer.
I wanteed tpl check out the new Procook shop and I wasn't disappoitned. I was looking for a chopping knife and the shop assistant wass very mice and helprdx me find what ai was looking for. It's a very nice shop.
14 March 2026
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