ProCook - Evesham Reviews 

1,092
TrustScore 5 out of 5

4.9

Unit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB


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Rated 5 out of 5 stars

Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... See more

Company replied

Rated 5 out of 5 stars

A really well laid out shop with just about everything you need for a kitchen. Some high end products but also high quality products at reasonable prices. The staff are very knowledgeable and helpful... See more

Company replied

Rated 5 out of 5 stars

The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more

Rated 5 out of 5 stars

We were greeted by staff as soon as we entered the store. Both were friendly and helpful, but not in the least pushy. Although we didn’t buy what we went for, we bought other things and came away wit... See more


Company details

  1. Kitchen Supply Store

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,092)

25,003 reviews in the last 12 months

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Rated 5 out of 5 stars

Pro cook is my go to place for anything…

Pro cook is my go to place for anything cooking related.
Always friendly and knowledgeable staff.
Highly recommended.

25 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that we are your go-to place and that you find our staff friendly and knowledgeable.

Rated 5 out of 5 stars

Popped into the Evesham store at the…

Popped into the Evesham store at the Valley. Really helpful staff, good quality products. Pleased with my purchase of baking trays.

22 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and liked our good quality products.

Rated 4 out of 5 stars

Staff were very efficient and very…

Staff were very efficient and very knowledgeable about the saucepan set I was buying.

18 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was efficient and knowledgeable.

Rated 5 out of 5 stars

Very friendly and helpful staff who…

Very friendly and helpful staff who were able to answer my queries and advise on the products available that suited my requirements.

17 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff were friendly, helpful, and able to assist you.

Rated 5 out of 5 stars

We had two complete sets of crockery…

We had two complete sets of crockery which are great but one of the plates has a very small chip. We emailed a photo of the plate and without any issues had a new replacement sent. Thank you

6 April 2026
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Reply from ProCook - Evesham

We're happy to hear that you are pleased with the crockery sets. We appreciate you bringing the chipped plate to our attention, and we're glad the replacement was sent without issues. Thank you.

Rated 5 out of 5 stars

I was interested in buying a frying pan…

I was interested in buying a frying pan just for the use of cooking eggs, I had no idea of the variety pans available for different heat sauces and temperatures. The ladies advise was brilliant. That's why I always buy kitchen equipment from ProCook

17 April 2026
Rated 5 out of 5 stars
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Excellent service

My much loved milk frother developed a wonky handle after 18 months daily use and it was changed for a new one without any problems. I had forgotten about the 2 years guarantee and was only expecting a replacement jug. Most impressed!

9 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We're happy to hear that you had a positive experience with our guarantee policy! We appreciate your feedback and are glad we could provide you with a new milk frother. Thank you for sharing your experience.

Rated 5 out of 5 stars

The staff was friendly

The staff was friendly

4 April 2026
ProCook - Evesham logo

Reply from ProCook - Evesham

We appreciate you letting us know our staff was friendly; it means a lot to our team that you had a positive experience.

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