Very helpful staff who were ready to assist, but knew when to give time to browse. Very personable, making for a great shopping experience. Bought a procook glass teapot and it's fab. Pours beautif... See more
Company replied
Location
Switch locationUnit 21 The Valley at Evesham, Twyford, WR11 4TP Evesham, GB
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See what reviewers are saying
The staff found exactly what I wanted (saucepan with strainer lid suitable for induction hob). Very pleasant, cheerful and helpful. The saucepan is great too!
The staff are particularly helpful and extremely knowledgeable on the products and always go out of their way to assist and to help if an issue. I amnterrible with names but I think nit was Sarah at t... See more
Was mostly a good experience, the lady that helped was quite knowledgeable, however did not find the packages that easy to understand without asking an assistant to clarify
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 21 The Valley at Evesham, Twyford, WR11 4TP, Evesham, United Kingdom
4.9
Excellent
1K reviews
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We got everything we wanted and the…
We got everything we wanted and the staff were really helpful without being intrusive.
8 February 2026
Gadgets galore
The very helpful and friendly staff member who served me. The wide range of goods some of which were on offer. A fascinating store, who doesn't love a gadget?
11 February 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Always pleased with the service and…
Always pleased with the service and products in ProCook have shopped there numerous times.
10 February 2026
Reply from ProCook - Evesham
We appreciate you taking the time to leave us this great review! We're so happy to hear that you are always pleased with our service and products.
Found the products I needed at a…
Found the products I needed at a reasonable price. Helpful staff.
10 February 2026
Lovely shop
Lovely shop, with a lot of smart stuff. Unfortunately they don't sell what I am after, but I saw the loveliest little frying pan with a cool handle that I can put in the oven. so bought that. Brilliant.
9 February 2026
Was mostly a good experience
Was mostly a good experience, the lady that helped
was quite knowledgeable, however did not find the packages that easy to understand without asking an
assistant to clarify
1 February 2026
Reply from ProCook - Evesham
We're glad you enjoyed your experience. We appreciate your feedback regarding the packages' clarity and will work to make them easier to understand. Thanks for your time.
Always good service & always good…
Always good service & always good quality products
21 January 2026
Pro cook knives purchase
The assistant was very helpful and showed us a variety of knives so we could determine which was most suitable for our needs.
1 February 2026
Reply from ProCook - Evesham
We appreciate you sharing your experience. We're so glad the assistant was helpful and showed you a variety of knives to determine what was suitable.
Customer service and product knowledge…
Customer service and product knowledge best by none.
30 January 2026
Reply from ProCook - Evesham
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words and value your feedback.
Excellent
Informed, helpful, friendly staff helped me to find exactly what I wanted quickly and efficiently. Excellent service and great quality products.
30 January 2026
Reply from ProCook - Evesham
We're so happy to hear that our informed, helpful, and friendly staff helped you find exactly what you wanted quickly and efficiently! We appreciate your feedback.
Reply from ProCook - Evesham
We appreciate you letting us know our staff was helpful with the utensils you needed! We are so happy to hear it.
The shop was well laid out with plenty…
The shop was well laid out with plenty of choice and all on display. The quality of the items was excellent with a wide variety of items. Almost everything you would need in one shop, and a few you wouldn't have thought of.
23 January 2026
Reply from ProCook - Evesham
We're delighted you found our shop well-organized with a great selection. It's wonderful to know you appreciated the quality and variety of our items. We appreciate your feedback!
I visit the Evesham store regularly…
I visit the Evesham store regularly always have excellent customer service and lively chat. The whole team there are excellent and knowledgeable on there products
30 January 2026
Reply from ProCook - Evesham
We're so happy to hear you consistently receive excellent customer service and enjoy lively chats at our Evesham store. We appreciate your positive feedback regarding our team's knowledge!
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