Very helpful staff in the Procook shop in Epsom helped me find what I was looking for. The frying pan we bought a couple of years ago is still as good as new even after my son’s best cooking efforts... See more
Location
Switch locationUnit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB Epsom, GB
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See what reviewers are saying
Although I was not spending a fortune just a minimal amount everything that I wanted was their old people like some things in plastic as they are not heavy Found perfect inexpensive ones. Fantast... See more
Company replied
Pro Cook is a lovely shop and the staff are always friendly helpful and efficient. I went to buy egg cups for a gift and gave 4 stars as they only did them in one colour but still very pleased with m... See more
The Epsom shop is well stocked with excellent quality products, and helpful, friendly staff. I bought an Elite stainless frying pan that works perfectly, and at a reasonable price for an item of such... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 46, Ashley Shopping Centre,, Ashley Avenue, KT18 5AB, Epsom, United Kingdom
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Reply from ProCook - Epsom
Having been a regular at Lakeland for a…
Having been a regular at Lakeland for a decade and needing a new chopping board the array of quality products on offer and the nice environment on the shop allowed for a sensible selection to be made and browsing. Lovely shop, nice staff and very reasonably priced. Will go back 100%

Reply from ProCook - Epsom

Reply from ProCook - Epsom
very friendly and helpfull staff
very friendly and helpfull staff, excellent cariety of goods, excellent quality and prices.

Reply from ProCook - Epsom

Reply from ProCook - Epsom

Reply from ProCook - Epsom
I needed a frying pan for a very…
I needed a frying pan for a very specific purpose and the assistant showed me lots that might suit. He took them out of any packaging so that I could judge the cooking area better, and told me which would suit induction hobs, how best to use them and care for them. I didn’t have time to browse for anything else, but will definitely go back.

Reply from ProCook - Epsom
Cuts like butter.
The first cut did very well with this knife. It felt beautifully sharp & professional. Watch your hands. 5*.

Reply from ProCook - Epsom

Reply from ProCook - Epsom

Reply from ProCook - Epsom
Pleasant and informed staff.
Pleasant and informed staff.
A fabulous well presented shop which was easy to navigate.
Excellent products.

Reply from ProCook - Epsom

Reply from ProCook - Epsom
Excellent service at Epsom store
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