ProCook - Chichester Reviews 

Extremely pleasant and helpful customer service, both over the phone and subsequent in-store purchase. Five stars!

Excellent service.
Exactly the products we were looking for.
Reasonable price

The lady was very knowledgeable on the product we brought and very helpful

No one at the till, staff were busy chatting at the other end of the shop. Had to go to them to ask to pay.

Knife set bought - not wrapped up as other Pro Cook stores do. I was previously told they had to be wrapped by law as offence weapon.

The staff and service in the shop in Chichester is always excellent. Good shop and very well planned. Products are also very good quality.

Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a returning customer L!

Nothing the shop assistant wouldn't do. She was covering from gunwharf branch to Chichester.

The 2 female staff on the day escorted me to the products I was looking for.
Very polite, knowledgeable & helpful.
Products attractively displayed and all appeared to be in stock.
Good, sensible prices too.

Helpful staff and the product was what I was looking for

Very good staff at Procook helpful thanks

The service personnel while buying the item was helpful, expressive and explained store discounts.
When I came back into the store to return one of the four items I bought, the different service personnel were helpful and happy to help.

We bought a set of knives. They are so sharp and so easy to cut with. Very good quality.

When I first walked in my impression was that the shop was very clean and organized. The staff smiled and made it feel very welcoming. When I had chosen what I wanted the staff were informative about my product.

Very helpful and knowledgeable staff. Options given for the item I was looking for and special offers available.
Nice and chatty,
Made to feel very welcome

The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but the two in the shop were super. They both went out of their way to help and were good at offering their wares, but not pushy. I felt very comfortable and even went back a couple of hours later to buy more. The products are fun, practical and with a very affordable price range. The colours are 'delicious' and what drew me into the store. It is so clean and fresh looking inside but quite insignificant on the outside - almost a "Speak Easy" exterior one could easily miss.

Friendly, helpful and knowledgeable

Very helpful well informed member of staff

On the 13/07/26 I visited Procook in Chichester for the first time and was greeted by a lovely lady who helped me choose a new chopping board. The lady was polite and professional and I left the shop feeling very happy with my purchase and look forward to visiting the shop again.

Very helpful & friendly staff member who served us.