A little expensive. I was originally looking for mugs, but £9 a piece for standard boring looking mug was steep. I ended up getting a egg shape timer. But 4 stars for the staff who was very friendly.... See more
Location
Switch locationDobbies Garden Centre, 4 High Wood Way, S43 4XN Barlborough Links, GB
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Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget. The staff were excellent and gave very use... See more
The member of staff who I queried a product with was very knowledgeable and knew exactly the product I was looking for. The product was 3 different sized glass mixing bowls sold online as a set, th... See more
We are regular customers at ProCook and once again the staff were professional, friendly, helpful, and knowledgeable. They helped on the phone, saved products until we arrived in store and then as... See more
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Dobbies Garden Centre, 4 High Wood Way, S43 4XN, Barlborough Links, United Kingdom
4.9
Excellent
552 reviews
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A little expensive
A little expensive. I was originally looking for mugs, but £9 a piece for standard boring looking mug was steep. I ended up getting a egg shape timer. But 4 stars for the staff who was very friendly. Hence the 1 star I took off for being disappointed in the boring mugs.
12 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent pricing.Friendly efficient…Great experience
Excellent pricing.Friendly efficient staff
Clean cool shop
4 July 2026
Reply from ProCook - Chesterfield
We're so glad you enjoyed our shop and found our pricing excellent and our staff friendly and efficient! Thank you for your kind words.
Good knowledge of the product and very…
Good knowledge of the product and very good advice given. The staff were very helpful and not pushy
4 July 2026
Reply from ProCook - Chesterfield
We are so glad to hear that you love our products. Your positive feedback means a lot to our team!
First visit WOW
First visit to the shop and found everything laid out beautifully. Very pleasant assistant who couldn’t have been more helpful.
27 June 2026
Needed a new knife set....
Went in to look at a knife set at the Dobbies Garden Centre branch (its next door) for the kitchen, so many to choose from and at prices for every budget.
The staff were excellent and gave very useful advice, including not to put them in the dishwasher.
Highly recommended!!
21 June 2026
Very pleasant and helpful staff
22 June 2026
The member of staff who I queried a…
The member of staff who I queried a product with was very knowledgeable and knew exactly the product I was looking for.
The product was 3 different sized glass mixing bowls sold online as a set, the store only sold these individually which worked out more expensive, the lady matched the price to the online set for me.
4 June 2026
Customer service especially for a…
Customer service especially for a Sunday was absolutely brilliant
Helpful, friendly and a over all good experience
21 June 2026
Reply from ProCook - Chesterfield
We're so pleased to hear you had a brilliant experience, especially on a Sunday! We appreciate your kind words about our helpful and friendly service.
I can’t remember the servers name but…
I can’t remember the servers name but she was wonderful. I know it’s her job but she knew exactly what I wanted. Very knowledgeable. I went in on the 17th Junes about 12ish. She was absolutely brilliant.
17 June 2026
Lovely clean and well presented store
Lovely clean and well presented store. Helpful and friendly staff. We were able to purchase exactly what we needed for a great price.
13 June 2026
Reply from ProCook - Chesterfield
We're so glad you enjoyed our clean store and found our staff helpful! We appreciate you finding what you needed at a great price.
Friendly shop
Lovely shop staff excellent display in shop are very good will go back to shop
2 June 2026
Brilliant shop
Brilliant shop, had such a great range of everything I needed, brilliant prices and deals! The staff were very helpful too!!
1 June 2026
Always top quality
Always top quality,
Maybe a little expensive but you get what you pay for in that the guarantee on most things are for 5yrs plus.
30 May 2026
Reply from ProCook - Chesterfield
We're so glad to hear you appreciate our quality and the long-term guarantee! Thank you for your kind words.
The ladies in the Chesterfield branch…
The ladies in the Chesterfield branch never fail to offer nothing but a warm welcome.
Bought some frying pans and they're lovely.
25 May 2026
Reply from ProCook - Chesterfield
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you received a warm welcome and are pleased with your new frying pans.
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