The shop is beautifully presented, has friendly, knowledgeable staff and has an amazing range of kitchenware and associated miscellaneous. It is always a joy to be able to see and touch the products,... See more
Company replied
Location
Switch locationUnit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD Canterbury, GB
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See what reviewers are saying
Excellent knowledgable staff member who dealt with us and our requirements. The products we purchased are of very good quality.
For a small store, it was so equipped with all daily items. Staff where very friendly and well knowledgeable with many items including how to get deliveries Well worth a visit!! ☺️
Company replied
Staff were extremely helpful. I had seen a cool bag in a magazine from your store that I really liked but there were none for sale on your online shop. In Canterbury it was the very last one in the... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 26, Whitefriars, Whitefriars Shopping Centre, CT1 2AD, Canterbury, United Kingdom
- 01227 953099
4.9
Excellent
310 reviews
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First class products and service.
Excellent knowledgable staff member who dealt with us and our requirements. The products we purchased are of very good quality.
21 July 2026
Staff very polite and helpful
Staff very polite and helpful. Purchased some items but Wii certainly be going there again.
21 July 2026
Impressed with Procook
This was our first visit to Procook, because we don't live in Canterbury. I was impressed with the shop. Also I felt that the prices of goods that we looked was very reasonable.
22 July 2026
staff knowledgeable of products
16 July 2026
Staff were extremely helpful
Staff were extremely helpful. I had seen a cool bag in a magazine from your store that I really liked but there were none for sale on your online shop. In Canterbury it was the very last one in the window and your staff removed it from the display for me
17 July 2026
Everything wonderful
Everything wonderful. Quality products, and staff in the store very nice and kind!
12 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Very helpful staff and great value in…
Very helpful staff and great value in the clearance
11 July 2026
Reply from ProCook - Canterbury
We're so glad you found our staff helpful and discovered great value in our clearance section. We truly appreciate your positive feedback!
The salesperson was very helpful
The salesperson was very helpful , found the product I needed from my very vague description and gave advice on care and optimum use of the pan
6 July 2026
Lovely shop, friendly, staff, great product
The shop is beautifully presented, has friendly, knowledgeable staff and has an amazing range of kitchenware and associated miscellaneous. It is always a joy to be able to see and touch the products, compare the sizes, look, weight and construction of similar items to assess which fits your needs. Thank you for having a physical presence.
7 July 2026
Reply from ProCook - Canterbury
We're so pleased to hear you had such a positive experience in our store! It's wonderful that you appreciate our beautiful presentation, knowledgeable staff, and amazing range of products. We're glad you enjoy being able to see and compare items in person.
Very professional
Very professional, polite, knowledgeable sales assistant.
Immaculate store.
7 July 2026
Reply from ProCook - Canterbury
We're so glad you found our sales assistant professional, polite, and knowledgeable, and our store immaculate! Thank you for your kind words.
Very helpful
Very helpful but not pushy sales assistants, made plenty of suggestions and offered practical and professional advice.
30 June 2026
Reply from ProCook - Canterbury
We're so pleased our sales assistants were helpful without being pushy, offering great suggestions and professional advice. Thank you for your wonderful feedback!
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