At last, a proper cookware outlet in Brighton. Served by a lovely young lady, who was friendly and welcoming and knew the details of the products on offer. Provided excellent advice enabling me to ma... See more
Company replied
Location
Switch locationUnit 94, Churchill Square, Russell Place, BN1 2TF Brighton, England, GB
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See what reviewers are saying
I went to store to buy a new kitchen knife. Was given plenty of opportunity to handle a variety of knives and try them out chopping some veg. Good advice from the shop assistant. Delighted with the... See more
Company replied
I am very enthusiastic about the staff at this store! Although I don't speak the language very well, they did their utmost to understand me. They also helped me look for what I was after. They didn't... See more
I went into the store to use a birthday gift voucher. The person I asked for advice explained everything very well and also calculated the Blue Light discount so I could work out how much else I need... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94, Churchill Square, Russell Place, BN1 2TF, Brighton, England, United Kingdom
- 01273102301
4.8
Excellent
95 reviews
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What a find
What a find. Discovered the ProCook store by chance, and glad I did. Very helpful staff, and some great offers on the day I visited.
27 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
The staff are very friendly and…
The staff are very friendly and welcoming. Lovely shop.
23 June 2026
Reply from ProCook - Brighton Churchill SQ
We're glad you found our shop lovely and our staff welcoming!
Exactly what I was looking…
Exactly what I was looking for....clearly a quality product. Helpful staff....👍Thank you
20 June 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you found exactly what you were looking for and appreciate your kind words about our product and staff!
Service with a smile
Extremely helpful and friendly assistant with a good sense of humour.
17 June 2026
Super service at Brighton Pro Cook
Super service at Brighton Pro Cook. . Very knowledgable and friendly
16 June 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you enjoyed your visit and found our team knowledgeable and friendly! Thank you.
Very friendly staff
Very friendly staff. Excellent range of products that were displayed well
12 June 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you enjoyed our products and found our staff friendly! Thank you.
New Procook Store
When I visited the new Procook store last week, I found the staff very helpful & attentive, I’ll definitely be back when I need a Christmas Cake Tin.
6 June 2026
I went into a shop
I went into a shop, chose a product, went to the till and paid for said item. What do you want to know is there a point to this you dud what was expected as a shop.
6 June 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate you sharing your experience. We are always looking for ways to improve our service for everyone.
The customer service was excellent
The customer service was excellent. The staff attended to me professionally and made me feel valued. The lady who assisted me was amazing,she was kind, helpful, and very pleasant throughout the process. I truly appreciated her excellent support.
30 May 2026
Reply from ProCook - Brighton Churchill SQ
We're glad our staff was helpful. We appreciate your feedback.
Reply from ProCook - Brighton Churchill SQ
We're glad you enjoyed our products and found our team helpful!
Reply from ProCook - Brighton Churchill SQ
We're so glad our staff was friendly and helpful, and you enjoyed our product range. Thank you!
The shop has plenty of things for the…
The shop has plenty of things for the kitchen/dining room. The staff are very friendly and helpful
25 May 2026
Reply from ProCook - Brighton Churchill SQ
We're so glad you found our selection plentiful and our staff friendly and helpful. Thank you for your kind words!
Great staff attitude
A young girl and guy at the counter had amazing customer service and made shopping there very pleasant, will be back!
24 May 2026
Reply from ProCook - Brighton Churchill SQ
We're so happy to hear our team provided amazing customer service and made your shopping pleasant! We appreciate your feedback.
The gentlemen that served me was very…
The gentlemen that served me was very knowledgeable. I really enjoyed speaking with him.
Great service all round and the product is perfect!
20 May 2026
Reply from ProCook - Brighton Churchill SQ
We're so happy to hear you enjoyed your experience with our knowledgeable team and found the product perfect! Thank you for your kind words.
Outstanding customer service in your…
Outstanding customer service in your Brighton shop and so good to be able to handle the cutlery we bought and to try before we buy.
20 May 2026
Reply from ProCook - Brighton Churchill SQ
We're so happy to hear you received outstanding service at our Brighton shop and enjoyed trying our cutlery! Thank you for your kind words.
Great service very helpful
24 May 2026
Reply from ProCook - Brighton Churchill SQ
We appreciate your kind words.
Reply from ProCook - Brighton Churchill SQ
We're so glad you found our staff amazing, helpful, and kind.
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