Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all. On getting home we discovered a couple of hiccups with the order bu... See more
Location
Switch locationCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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See what reviewers are saying
I purchased a dinner set and then went back to buy a box of each item to have as spares Incase of any breakages. The young lady called her manager that was working in Basingstoke store and asked her t... See more
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
Company replied
The ladies were very helpful in advising us regarding our purchase. They were happy to unpack the boxed item, to let us have a closer look, and discuss the products merits. With their help we purchase... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, United Kingdom
4.8
Excellent
437 reviews
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Great choice of quality goods at…
Great choice of quality goods at competitive prices. Very pleasant and attentive sales assistant.
18 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fantastic saucepans
Fantastic saucepans I have had my. Other ones for 11 years and they are still as new so just needed another one of middle size as I use that most now that we are just two of us
6 October 2026
Reply from ProCook - Bordon
We are happy to hear that your original cookware has lasted so remarkably well over the past decade. Thank you for choosing to add another medium piece to your collection to suit your current cooking needs for two people.
Excellent service the staff gave me…
Excellent service the staff gave me detailed guidance
2 October 2026
Reply from ProCook - Bordon
We're so pleased to hear that you experienced excellent service and received detailed guidance from our team. We truly appreciate your wonderful feedback!
Reply from ProCook - Bordon
We are so glad to hear that our team provided you with such a positive experience. Your kind words about our friendly and supportive service are greatly appreciated!
Good advice on new products.
29 September 2026
Helpful and friendly service
21 September 2026
Reply from ProCook - Bordon
We truly appreciate your kind words about our helpful and friendly service. It means a lot to us to know that you had such a positive experience.
fab experience
great selection of products, well laid out. Staff v helpful and friendly
15 September 2026
Friendly staff and good prices.
13 September 2026
Reply from ProCook - Bordon
We are so glad to hear that you had a great experience with our welcoming team and competitive pricing. Thank you so much for taking the time to share your positive feedback with us!
Good quality baking dish
Good quality baking dish. Value the 10 year guarantee. Interesting displays and knowledgeable staff at Bordon.
18 September 2026
Reply from ProCook - Bordon
We're so pleased to hear you experienced excellent service, appreciated the quality of our products, and found our staff helpful and friendly! Thank you for your wonderful feedback.
Pleasant shopping experience…
Young lady sales assistant was very pleasant and helpful with our order in store. Amassed everything for us and processed it all.
On getting home we discovered a couple of hiccups with the order but upon returning next day all was amended and corrected.
Very happy with our purchases and thank you for great customer service - such a refreshing thing these days !
29 August 2026
I like Pro Cook
I like visiting Pro Cook for my kitchen and cooking needs. Staff are very knowledgeable and go the extra mile with a smile.
The shop has a good range but can be limited by having less space. I never come out empty handed.
3 September 2026
Items are well displayed and staff were…
Items are well displayed and staff were polite and helpful
29 August 2026
Very friendly and helpful assistant
Very friendly and helpful assistant, very pleasant shopping experience. Good selection of quality products. Overall I would recommend a visit to the Pro Cook shop in Borden.
30 August 2026
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