The two staff were very helpful . We wanted frying pans that we had just used on holiday. One of the staff said that her parents used those but they were now old stock. We were upset but bought the on... See more
Location
Switch locationUnit 17 Affinity Devon, Clovelly Road, EX39 3DU Bideford, GB
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We had extremely helpful advice from the staff in the shop in Bideford. We bought a set of saucepans for an induction hob.
Allowed to view goods in shop and when we could not find what we were looking for very helpful in finding what we needed. Very pleasant and helpful staff
Company replied
Your products are fantastic all of high quality. When visiting the shop the lady was very informative about the products i purchased, she was also very helpful.
Company replied
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 17 Affinity Devon, Clovelly Road, EX39 3DU, Bideford, United Kingdom
5.0
Excellent
740 reviews
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Lovely helpful lady in the bideford…
Lovely helpful lady in the bideford store, lovely products.
10 June 2026
We had extremely helpful advice from…
We had extremely helpful advice from the staff in the shop in Bideford. We bought a set of saucepans for an induction hob.
29 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Nice choice in the shop
Nice choice in the shop. Lovely staff
Good quality products . It’s nice to actually shop instead of buying online
23 June 2026
Reply from ProCook - Bideford
We're so glad you enjoyed our selection and found our staff lovely. We appreciate your kind words about our quality products.
Lovely range of cookware
Lovely range of cookware, friendly knowledgeable service from the Lady staff member, definitely going back again
18 June 2026
Reply from ProCook - Bideford
We're so pleased you enjoyed our cookware range and received friendly, knowledgeable service. We look forward to your next visit!
great customer service
great customer service, pointed out the 20% deal, which allowed me to purchase all the items i wanted, if this wasnt pointed out, i would have walked out as i dont like the sets
19 June 2026
Reply from ProCook - Bideford
We're so glad our team's excellent service helped you find everything you wanted! Thank you for your positive feedback.
products are fantastic all of high…
Your products are fantastic all of high quality. When visiting the shop the lady was very informative about the products i purchased, she was also very helpful.
18 June 2026
Reply from ProCook - Bideford
We're so pleased you found our products fantastic and high quality! We're also glad our team member was informative and helpful. Thank you for your wonderful feedback!
Very helpful member of staff.
17 June 2026
Helpful and knowledgeable
The two staff were very helpful . We wanted frying pans that we had just used on holiday. One of the staff said that her parents used those but they were now old stock. We were upset but bought the ones she recommended as the replacement. They were less money than we had expected.
17 June 2026
Excellent advice and customer service
16 June 2026
Reply from ProCook - Bideford
We appreciate your kind words.
Staff were very welcoming and helpful.
16 June 2026
The young lady working in the shop was…
The young lady working in the shop was polite, helpful and smiley. Which makes a change
12 June 2026
Reply from ProCook - Bideford
We're so happy to hear about your positive experience with our team member. We appreciate your kind words!
Absolutely excellent store
Absolutely excellent store
Top quality products
Lovely staff
Great value for £ without dipping on quality Five *
14 June 2026
Reply from ProCook - Bideford
We're so glad you enjoyed our excellent store, top-quality products, and lovely staff. We appreciate your kind words about our value!
Staff knew exactly what I wanted and…
Staff knew exactly what I wanted and very obliging!!
4 June 2026
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