I had been suffering extreme hot flashes for the previous 6 months and needless to say I had tried EVERYTHING and spent a fortune on things that didn't make much of a difference. This product complete... See more
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See what reviewers are saying
Excellent service and an excellent product looking after my gullet partularly whenI am on antibiotics which is from October to April every year Peter
Company replied
This probiotica is the best i’ve had, trust me i have tried a lot of brands. For years i stuggle with constipation and gluten intolerance. Probio7 4 billion really works for me every day; no daily b... See more
Company replied
I suffer with IBS and painful bloating. I have taken ProBio for a few weeks and have already noticed an improvement: my bloating has gone down by 50% and my flare ups are already becoming more managea... See more
Company replied
Company details
About Probio7
Written by the company
Why Probio7?
About Probio7
We are Probio7, one of the UK’s most trusted live bacteria supplements. And we’ve been supporting immunity and digestive health since 1995.
Contact info
Festival House, Jessop Avenue, GL50, Cheltenham, United Kingdom
- +44 (0) 2086486777
- help@probio7.com
- www.probio7.com
4.8
Excellent
406 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Not happy.Purchased on a subscription…
Not happy.Purchased on a subscription basis of 3.99 month but after first delivery goes up to 10.00plus .Sharp practice at least with Amazon you know what you are paying.Product is good but they now tell me to eat practically nothing to get a good gut .If I do this no need to buy Probio 7
29 April 2021
Reply from Probio7
Hi Camille,
I am sorry to hear that our pricing was unclear and that you were unaware of the increase after the first month.
We try to communicate as clearly as possible that the first month of our subscription service is at the trial price, with subsequent months' returning to 20% off the RRP.
The offer is intended to allow as many people to try Probio7 products before committing to buying them as we want probiotics to be accessible to everyone.
I can see that you have only purchased your first month. Our subscription service is flexible and can be paused, edited or cancelled at anytime, with no minimum period. I can cancel your subscription so that you will not be charged the regular subscription price.
Please do let me know how you'd like me to proceed.
If you need any further assistance, please do not hesitate to reach out to us.
Best wishes,
Arjun
Again you charge me twice
Again you charge me twice, but this time not even priobio7 arrived. What is wrong with you???!!!!!!!
28 April 2021
Reply from Probio7
Hi Mega,
I am sorry to hear that you were unaware of your upcoming charge.
Having taken a look at your account, I can see that you were charged for your next subscription.
We do our best to inform customers that they have an upcoming subscription charge by sending them an email notification 3 days before their next subscription date.
We have issued you with a full refund and the payment will be returned to your bank in the next few days.
If you need any further assistance, please do not hesitate to reach out to us.
Best wishes,
Arjun
Reply from Probio7
Hi Victoria,
Thank you for taking the time to leave a review.
We are really pleased to hear that our service met your expectations.
Please do not hesitate to contact us if you have any questions.
Best wishes,
Rebecca
Reply from Probio7
Hi PY,
Thank you for leaving a review.
We are pleased to hear that your parcel arrived in a timely manner.
If you need any help or have any questions please do not hesitate to send us an email on help@probio7.com.
Best wishes,
Rebecca
good public relations
26 April 2021
Reply from Probio7
Hi John,
Thank you for your review. I am glad that our customer service met your expectations.
Please do let us know if we can help you with any advice or product related questions that you may have. You can reach us by emailing help@probio7.com.
Best wishes,
Arjun
Simple and straight forward ordering
25 April 2021
Reply from Probio7
Hi Guilda,
Thank you for your review. I am glad to hear that you found our ordering process simple and straight forward.
Please do let us know if we can help with any questions or guidance that you may need.
Best wishes,
Rebecca
Reply from Probio7
Hey Gilly,
Thank you for your review!
We appreciate you taking the time to let us know how you feel about our customer service.
Please do reach out to us if you ever have any questions about our products or services.
Best wishes,
Arjun
Reply from Probio7
Hi Nicoli,
Thank you for your review.
It is good to hear that you are enjoying the product and our service.
Please do let us know if you require any other help and we would be more than happy to assist you.
Best wishes,
Arjun
Reply from Probio7
Hi Susannah,
It's great to hear that you are enjoying our subscription service.
Please do make use of our free nutrition consultations if that is something that would be of interest to you. The consultations are with our qualified nutritionist, Rebecca, and are free of charge.
You can book a call by visiting https://calendly.com/rebecca_probio7.
Best wishes,
Arjun
Excellent service and product.
10 April 2021
Reply from Probio7
Hi Heff,
Thank you for your review.
I am glad to hear that your experience of Probio7 has been a good one.
If there is anything that we can help with, please do let us know.
Best wishes,
Rebecca
Reply from Probio7
Hi Charlie,
It's great to hear that you are happy with the product, price and delivery.
We really appreciate your feedback.
If you need any help in the future, feel free to reach out to us via email at help@probio7.com or alternatively, book a free 1 to 1 consultation via https://calendly.com/rebecca_probio7.
Best wishes,
Rebecca
I dont know what stars to hive so im…
I dont know what stars to hive so im giving a 3.
5 stars for the company - Theyre great and the products come well prepared, very quick delivery etc. Cant fault any of that.
But 2 stars for the product as i havent actually noticed anything different in my body (im taking probio7 advanced)
, bloating hasnt changed, i dont feel anything different in my body after 2 months. Still going to continue as it may take longer or it my be having an affect i cant physically notice.
9 April 2021
Reply from Probio7
Hi Jordan,
Thank you for your review of Probio7.
I am glad that our customer service and delivery were of a good standard.
It can take a while for some people to feel the benefits of bacteria supplements. Our nutritionist and gut health expert would love to speak to you via email or through a free 1 to 1 consultation to discuss how we might be able to help with your digestive issues. To book a free consultation please visit: https://calendly.com/rebecca_probio7 or contact Rebecca via email at rebecca@probio7.com
It could be that one of our other products may be better suited to you. Rebecca can help recommend some alternative products and probiotic foods that may help you.
Best wishes,
Arjun
The best probiotic I've ever used
I don't know if it's the pretty packaging, the high quality bacteria, or just placebo effect, but these probiotics make me feel the healthiest I've ever felt and I am NOT a healthy person!
7 April 2021
Reply from Probio7
Hey Elenor,
I am happy to hear that you are feeling healthier! If you have any questions about nutrition or our products, we offer a free 1 to 1 consultation which can be booked via https://calendly.com/rebecca_probio7.
Thank you for your review.
Best wishes,
Arjun
Excellent product and really does help
5 April 2021
Reply from Probio7
Hi David,
Thank you for your review. I am glad to hear that our product is helping you.
Please do reach out to us at any time if you have any questions about our range or digestive health in general.
Kind regards,
Rebecca
Reply from Probio7
Hi Kirsty,
Thanks for your review.
I'm happy to hear you had a good experience of our service and delivery.
As always, our team is on hand to answer any questions that you may have. You can email us at help@probio7.com or book a free consultation with our nutritionist via https://calendly.com/rebecca_probio7.
Best wishes,
Arjun
It seem good quality
1 April 2021
Reply from Probio7
Hi Christopher,
Thanks for taking the time to leave us a review. Happy to note that you have had a good experience of the product and brand so far.
If there is anything we can do to help you please do let us know. We offer free 1 to 1 nutrition consultations and you can book by email at rebecca@probio7.com or https://calendly.com/rebecca_probio7.
Best wishes,
Arjun
Great product and have experienced an…
Great product and have experienced an improvement since taking it
31 March 2021
Reply from Probio7
Hi Mark,
Thank you for your review. It is good to hear that you are enjoying the product and have experienced improvements since taking it.
If there is anything we can help with, please do let us know.
Best wishes,
Arjun
The product arrived a dat after placing…
The product arrived a dat after placing an order. I'm happy with the packaging it was sealed and intact.
30 March 2021
Reply from Probio7
Hi Maureen,
Thank you for your review.
It's good to hear that our fulfillment and packaging protected the products well.
Please do let us know how you get on once you start taking your supplements. If you need any assistance or have any questions feel free to email us at help@probio7.com.
Best wishes,
Arjun
High quality product
High quality product, fast delivery. Just one week of taking probiotics and already feel positive result! Highly recommend!
29 March 2021
Reply from Probio7
Hi Guzel,
Thank you for taking the time to leave us a review.
It's great to hear that our products have had a positive effect on you. If you have any questions or need any help, our team is always on hand to answer them.
Best wishes,
Arjun
Introductory offer seen on instagram
Ordered on the introductory offer seen on Instagram. Tried once and the next day i had upset stomach. Scared to try again. But will give it a go.
26 March 2021
Unprompted review
Reply from Probio7
Hi Halima,
Thank you for your review.
I'm sorry to hear that your first day taking the supplement caused you some discomfort. For some people, it can take a few days for the gut microbiome to acclimatise to friendly bacteria. Scientists are still unsure as to why some people react differently to the same probiotics.
If you are able to take the supplement for a few more days things may improve. However, if the discomfort is too much then please do not continue.
If you would like to discuss this with our in-house nutritionist you can contact her via email at rebecca@probio7.com or alternatively book a free consultation via https://calendly.com/rebecca_probio7. Rebecca would be more than happy to recommend the best course of action, foods that may help or alternative supplements that may suit you better.
Please do let us know how we can help.
Best wishes,
Arjun
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