Prixtel Reviews 

Been using this service for a year and everything has been great

Absolument impossible d’avoir un interlocuteur… service et attention au client déplorable sinon inexistant.

Trying to buy a number with eSim.
Spent 40 minutes.
Their website is sooo buggy.
I finally had to give up.
Raging
Need coffee.
There must be an easier way.

Internet working very well.
Calling coverage quality very well.

ABSOLUTELY SHOCKING AVOID PRIXTEL AT ALL COSTS!
I've been a Prixtel customer on their €16/month plan, thinking I had a reasonable deal. That illusion shattered completely when I recently traveled to Tunisia.

I used my Prixtel SIM for ONE SINGLE MINUTE, literally, just a minute, before switching to a local Tunisian SIM. Imagine my horror when I received a bill for €89 for that one minute of usage! EIGHTY-NINE EUROS for sixty seconds! This isn't just excessive, it's outright fraudulent and predatory. How can any company justify such an astronomical charge for virtually no service?

And to add insult to injury, they followed up with an email that wasn't just a bill, but a threatening message warning me of penalties if I don't pay this outrageous amount immediately. This isn't how you treat a customer. This is extortion.

Prixtel has proven to be a company with zero transparency, exploitative pricing, and aggressive, intimidating customer communication. I am beyond disgusted with their practices. If you're considering Prixtel, save yourself the headache, the shock, and the potential financial scam. STAY AWAY! You've been warned.

The networks speed is good but sometimes the network goes off and never gets resolved for 3 days

Quick and easy, everything online. Cheap options, versatile. Emails about the progress. Delivery swift. No complaints whatsoever.

The worst mobile network I have ever been with in my entire life - and I have tried MANY across various countries.

First of all, the hidden fees are insane. I never used anything that wasn’t included in my plan but they still found tiny ridiculous ways to charge me extra every month anyway. When I spoke to customer service to ask them why — they would respond in 2 weeks time with a silly excuse, like saying that it was due to iMessage or FaceTime. Funny, because those are free features that I have never had to pay for with other networks.

The other issue is despite the constant problems you will have with Prixtel, their customer service is non-existent. You can only message them via ‘chat’ but of course this is not actually a chat because they still reply in 2 weeks time and then immediately close the conversation so that you can’t even respond.

The final straw for me was when my SIM suddenly stopped working and I couldn’t get a new one from my account on the Prixtel site as their site and app also are barely functional either. I obviously couldn’t get a response from Prixtel themselves either to help me which meant I missed a telephone appointment I had with my psychiatrist, and thus I missed almost a month of medication afterwards until I could get another appointment with her again. It is incredibly difficult for me to live without medication, and due to Prixtel’s negligence and the fact that they clearly don’t care about their customers at all but rather only about their money - I went back to tell customer service that I’d had enough and wanted my RIO code so I could move to a competent network.

To my surprise, I got a response immediately the next morning. With no apologies or any acknowledgement of what they’ve caused me. So I took the RIO code and left. Of course, Prixtel are experts in shady business practices so they are still trying to squeeze an extra bill out of me for an entire month after my SIM had stopped working and I had left Prixtel.
Absolutely astonishing that such a company can exist. Avoid them like the plague.

La personne a repondu a ma question. Merci

Good location
Free coffee( from the machine)
Sympathy
You have what you pues for

Pas possible d avoir un contact par mail ou tel juste un forum au question qui ne sont jamais celle que l on recherche .(ceci expliquant peut être tout se que l on voie actuellement .) mais surtout ne changer rien ……….

I tried to order Le Petit as an eSIM three times and the order was cancelled 'due to an administrative error' every time. I tried to contact them and they replied that they cancel some orders automatically to fight against fraud, but they did not explain why I was considered a fraud, nor did they explain how I was supposed to correct this to get a successful order with them. My advice would be to NOT use this company, even though the prices and flexible contracts seem very attractive.

Si on a une question il est impossible de sortir des cas préétablis dans le Chat
C'est tres désagréable...!

Great service i am very happy with that
I just recommend 100%👌

I liked the concept of adaptable forfait.
Would il be possible to offer few GB for worlide travellers. It is very helpful to be able to connect to internet once abroad.

Prixtel offer great customer service, a reliable connection and a very reasonable price. I would highly recommend.

Bad service now way to contact them , only by sim and always response by virteul assitant that give you random answers , billing is so bad they bill you in the middle of the month , no customer service , and finally after all this the network data it's so bad always run on 3G or 4G

good service at a sensible price, we are very happy.

Everything went smoothly, good communication, sim turned up on time as promised. The switch over was very good. Totally satisfied