Printing Bee Reviews 

511
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning quality and exquisite detail of the custom portraits, noting how beautifully these unique art pieces capture cherished memories of beloved pets. People also deeply appreciate the swift service, beautiful frames, and helpful communication, making the overall ordering process wonderfully smooth and satisfying. Some reviewers were not happy with delivery delays, mentioning that paid express shipping times were missed and tracking updates lacked clarity. A few individuals experienced issues with items arriving later than originally promised, requiring additional follow-up to resolve pending dispatch questions.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing custom portraits and canvases as... See more

Quality

Reviewers mention positive feedback about quality, noting that the artwork often looks even better than the... See more

Service

Reviewers highlight positive aspects of service, noting that everything was brilliant, efficient, and that... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering system and the helpful... See more

Delivery service

Consumers find delivery service to be efficient, with many noting quick turnaround times, fast dispatch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... See more

Rated 5 out of 5 stars

This company is great! Ordered my 3rd canvas and it is gorgeous! Captures my dog in her favourite environment! So pleased and will be back as I have another couple of canvases I want done very soon! C... See more

Rated 5 out of 5 stars

I highly recommend using Printing Bee based on my recent experience. From start to finish the customer service has been excellent and as for the finished product? Wow, it is even better than I had hop... See more

Rated 5 out of 5 stars

The picture that was painted for me was really beautiful. The company contacted me before sending the picture out to me to see if I was happy with it. They sent it out quicker than what I thought so t... See more


Company details

  1. Gift Shop
  2. Interior Designer

Written by the company

Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

511 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(511)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A Beautiful Memory Perfectly Captured

Received my Black & White Canvas Print of my Furbaby Molly who recently passed and it is beyond Beautiful.

It captures her Perfectly and the Quality of the Canvas is Amazing.

Delivery was ahead of schedule and so well packaged.

I cannot recommend these Guys Enough.

Thank you for a Wonderful Memory ❤️❤️🙏🙏🙏

11 November 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you so much for your kind words! We’re thrilled to hear that you had a loved your product. Your satisfaction means everything to our team, and we’re grateful for your support. We look forward to serving you again!

Rated 5 out of 5 stars

Absolutely gorgeous

Absolutely gorgeous. Was done and sent quicker than estimated time.. and staff have been lovely and answered every question I had..
Will be purchasing again.. thank you 🩷

9 November 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you for your fantastic review! We’re so glad to hear everything met your expectations. It’s always a pleasure to serve great customers like you, and we hope to make your next experience just as positive!

Rated 5 out of 5 stars

Finished product was so beautiful

Finished product was so beautiful. Communication was great, they had delays due to staff sickness and they updated me about my order and upgraded me to next day delivery to make sure I got my order when i needed it. So happy with the service of this company!

17 October 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you for this wonderful review! We’re delighted that you’re happy with your purchase and our service. Your feedback keeps us motivated to continue delivering the best. We hope you enjoy your order, and we’d love to assist you again in the future!

Rated 5 out of 5 stars

Absolutely stunning work 😍

I purchased a watercolour portrait of our dog as a present for my mums birthday. The painting is absolutely stunning, spot on and captures our wee Bonnie so well 🩷
I would highly recommend, thank you so much!!!!

1 November 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you for this wonderful review! We’re delighted that you’re happy with your purchase and our service. Your feedback keeps us motivated to continue delivering the best. We hope you enjoy your order, and we’d love to assist you again in the future!

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, I got a picture painted of my childhood dog who recently passed away , the portrait is so gorgeous and looks exactly like her , I am so in love with it, thank you so much to the amazing people who have done this for me.

30 October 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

We’re so glad to hear you loved your print! Your feedback truly brightens our day. Thank you for taking the time to share this review—it really means a lot. We hope to see you back again soon!

Rated 5 out of 5 stars

really pleased with my order

really pleased with my order. I had made a mistake on my order and Sarah replied straight away helping me fix my order. I love my product so much. I will definitely be ordering again!

28 September 2024
Unprompted review
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Reply from Printing Bee

We’re so glad to hear you loved your print! Your feedback truly brightens our day. Thank you for taking the time to share this review—it really means a lot. We hope to see you back again soon!

Rated 5 out of 5 stars

Amazing quality print

Amazing quality print, super quick delivery and great communication. Will definitely be ordering again.

23 October 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you for this wonderful review! We’re delighted that you’re happy with your purchase and our service. Your feedback keeps us motivated to continue delivering the best. We hope you enjoy your order, and we’d love to assist you again in the future!

Rated 5 out of 5 stars

Excellent likeness to the pets and great customer service.

Very pleased with the detail to make the personality of the pets be portrayed in the paintings. Customer service and efficiency of the whole process was excellent.

22 October 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Thank you for this wonderful review! We’re delighted that you’re happy with your purchase and our service. Your feedback keeps us motivated to continue delivering the best. We hope you enjoy your order, and we’d love to assist you again in the future!

Rated 5 out of 5 stars

Excellent company to use

Very good company to use, products are as described and delivery is very accurate.
I ordered 2 items and 1 didnt get sent, everyone can make mistakes, when i got intouch the customer service was excellent, within minutes i had a reply and my item had been processed and was set up for another delivery, this gives you peace of mind should you need to use their customer service.
I would highly recommend and i will be using this company again

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Finished product was amazing!!

Finished product was amazing!!! It was a gorgeous picture that actually made me a bur teary when I saw it and is going to make a great gift for my dad's 50th

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Just amazing ❤️

I lost one of my pet lambs Agatha & wanted something to remember her by. I found PrintingBee online. I asked for her tag number to be included on her ear tag which they were able to do even though her tag wasn’t very visible on the photo I sent. I’m soooo happy with the results & now I can look at Agatha everyday x

18 October 2024
Unprompted review
Rated 5 out of 5 stars

Was very happy with my purchase and the…

Was very happy with my purchase and the quality.
Although my parcel didn’t come in time Sarah was very helpful with accommodating me and gave me my shipping money back.
Would definitely order from this company again

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, Sarah was very helpful & informative.
I love the item too, just as expected & more.
Packaged really well.
Thank you so much.

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful picture

I had to wait longer then expected for the picture to arrive, apparently was down to courier. I received the picture today and it’s beautiful thank you very much :)

10 October 2024
Unprompted review
Rated 3 out of 5 stars

Paid for next day delivery which never…

Paid for next day delivery which never happend the item arrived 2 days later . All the company wanted to offer was discount on my next order . Why would you want to order from a company who can't even deliver on time when you pay extra for next day .

24 September 2024
Unprompted review
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Reply from Printing Bee

Hi Ady,

I am sorry to hear you are unhappy. We are the only company that offers personalised gifts on next day delivery. We mention that it takes our artist a few hours to craft your order (all our art is human-made).

Is there anything we can do to make you a happy customer?

Kind regards,
Sarah

Rated 5 out of 5 stars

Loved my dog canvases

Loved my dog canvases, they came out a lot better than i expected. Now i get compliments any time someone visits me. Would definitely recommend.

26 September 2024
Unprompted review
Rated 1 out of 5 stars

Extremely Disappointed

I am extremely disappointed with this service. I ordered a beautiful frame for my husband for our first wedding anniversary, however, when it arrived it was cracked and damaged.

I emailed PrintingBee to let them know, to which they offered a replacement frame, which I was happy to accept. We are now coming up to 3 months and many unanswered emails later, and I have still not received a replacement frame, or any form of compensation.

It is extremely disappointing and not what you want to give as a first wedding anniversary.

24 September 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Hi Ellie, I am really sorry this is your experience. Could you please help me find you order/email so we can sort it out. I genuinely cannot find it. Thank you

Rated 1 out of 5 stars

I have not received my order have…

I have not received my order have emailed them multiple time and had no response

23 August 2024
Unprompted review
Printing Bee logo

Reply from Printing Bee

Hi Matthew, we cannot find your order or your emails. Could you please send us a message on the website with your order number and we will work on your order ASAP!

Rated 1 out of 5 stars

Order wrong, cannot contact company!

Ordered 13/8/24 - took 5 days to receive my suggested pictures. Accepted these same day for it then to take another 4 days for them to be shipped. Received and order significantly wrong. Contacted via email and was told these would be remade and sent out same day. Another 8 days goes by and heard nothing. Eventually get a reply and told I should have received yesterday - no tracking details provided. Arrived 2 days later, order now correct HOWEVER, Customer service is awful, never get replies from emails, no contact number to call. Incredibly disappointed and suggest that no one uses this company!!

13 August 2024
Unprompted review

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