Printerland.co.uk Reviews 9,289

best rates for a new printer - swift delivery
easy to install

Printer I ordered was out of stock so Printerland offered me a higher spec printer for the same price. They also informed me of £40 cashback that I could claim from Epson. Kept me well informed throughout the ordering and delivery process. Delivered very quickly.

Found printerland on internet and was amazed of the amount of brands and models they offer. I didn't expect that so many brands exist. Made my choice and placed an order. Got an email with exactly when it will be delivered and that promise was spot on. Printer came nicely packed with all the instructions. All good so far. I could get a hug but may be next time :) Five stars for them of course.

Delivery was wast and quality is perfect.

I am the purchasing executive for a couple of hotels. We ordered some Brother printers for our front desk from Printerland and they arrived in perfect order and within a reasonable time frame too. We are very happy with the printers & would highly recommend Printerland. I was particularly impressed with the communication and aftercare that I had from Carl Barron.  He told me about a special that Brother had at the time of purchase, to which I signed up to. Carl, answered all my questions and always got back to me with an answer when he did not have the answer, to hand. Well done Printerland! We will continue to use you for our computer/ cartridge needs, in the future.
Many thanks
D Lourenco

This is our first time ordering from Printerland. The delivery was quick and all received in good order.

Good price and printer arrived quickly. What more can you ask for?

Printerland have once again been great to deal with - friendly and efficient service, with advice on a product offered when I called in. The items ordered arrived quickly and with no hassle. Aftercare from the team has also been great!

The printer that was ordered arrived within a good timeframe.

The printer is of the specification we required and was detailed well in the description.

I recently needed to upgrade my printer to meet the needs of my growing business. After searching online I came across Printerland and was very impressed by their reviews. They certainly lived up to expectations. The ordering process was seamless and delivery was quick and efficient. I would definitely recommend and use them again.

It was really easy to find what I needed on the site, also my delivery arrived next day as promised. My invoice was sent over promptly for my records without me having to chase. I will definitely be using Printerland again.

Website offer excellent information about the printers offered, including anticipated running costs, which makes choosing a suitable device much easier, as you can balance the upfront costs with the ongoing running costs.

Delivery was quick and on time.

I would use Printerland again.

The sales people helped me pick the correct printer for our office and the advice was very good. The printer arrived quickly and has worked faultlessly so far. I have since purchased additional toners for a very competitive price.

Great people to do business with. Always good communications and very helpful.

I purchased a Brother laser printer MFC L8390CDW from Printerland which failed prematurely (less than 4,000 prints).
I reported the initial problem in writing just one month after purchase. I followed their guidance to swipe the green tag to clear the problem, yet the drum error message still appeared every now and then.
I raised the ongoing drum issue after 18 months, when the drum finally packed in
Despite reporting issues early on, the "support" I received was a lecture on the Sale of Goods Act 1979.
I was also surprised to be told that because I paid with a business card, my rights were being treated differently. Felt like the issue was being pushed away instead of dealt with fairly.
When I requested a simple resolution,
I was told "nothing could be done" and was offered a repair on the machine but first I need to obtain an independent engineer's report and provide the original packaging from two years ago just to be 'considered' for a repair.
A total lack of common sense and customer care.

I've lost all confidence in Printerland.
Matthew spent more time explaining why they couldn't help than actually helping.
His reply had a very generic, AI-generated feel to it and did not come across as a genuine attempt to resolve the issue.

I appreciate that phone calls from 18 months ago can't be proven, but the written correspondence clearly shows the issue was raised.
If you want a company that stands behind the products they sell without hiding behind legal jargon, look elsewhere!

Really impressed! Needed help choosing and felt like I was listened to and given direction on the printer that works for me right now, rather than purchasing an expensive one that I don't need! Highly recommend. Great service.

simple yet comprehensive website, live stock count, fast well packed delivery

Printerland has a tremendous pre Sales Service along with free Next Day Delivery. Once the printer was delivered, the Post Sales Department contacted me immediately to ensure that the item and delivery were satisfactory. Great After Sales Care. Finally, my printer needed to be registered and connected to the Brother MPS internal system which Printerland actioned and executed for me. Outstanding. Highly Recommended.

Great price, quick delivery and great customer service

I bought a printer from Printerland and I had great service. The printer arrived quickly and the price was the best I could find. I’m really impressed with the printer it’s been great with no faults.