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See what reviewers are saying

Rated 5 out of 5 stars

I was unfortunately let down by another company and was left little time to get a replacement. Reached out to Josh and the team and they were fantastic! Not only completed the order but did it a day e... See more

Company replied

Rated 5 out of 5 stars

Thank you Print Designs for the first class support and service with our orders. Your sales team are super-helpful and super knowledgeable - you just make ordering the right thing at the right time so... See more

Rated 5 out of 5 stars

Staffordshire Quakers used Print Designs for two banners and were very pleased with the outcome. Heather, the graphic designer, fully understood the project and chose the ideal lettering and backgroun... See more

Rated 5 out of 5 stars

Customer service at it's best! After ordering some promotional flags recently I found myself at an exhibition in Birmingham in a high state of stress when I realised some parts were missing. One p... See more

Company details

  1. Prints and Signs Store

Written by the company

Printdesigns Limited is a specialist large format digital printing company specialising in the production of portable presentation solutions, point of sale displays and printed advertising products. Our solutions include portable exhibition stands, banner stands, pop up displays, pop up stands, roller banners, flags, and gazebos that are designed to draw maximum attention to your business. As a family run business we endeavour to provide our customers with quality products backed up with friendly, personal support and service. We are UK based and you can visit our factory by appointment or reach us by phone, email or online chat Monday-Friday between 9am and 5pm.


Contact info

4.9

Excellent

TrustScore 5 out of 5

95 reviews

5-star
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Rated 5 out of 5 stars

Professionalism, attention to details and problem solvers

We've been using Print Design for few a years now and their professionalism never let us down. Great products and attention to details are the main reasons why they are our referent point for any upcoming exhibition. A special mention to Scott and all the production team for being always ready to accommodate our requests and do their best to solve any issues. Highly recommended - Chris LBG MEDICAL

20 November 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service and great customer care!

Excellent service! Had some last-minute issues with the resolution of our logos. PrintDesigns was kind enough to wait until we could provide the correct resolutions and still managed to produce and deliver the banners ordered by the next day.

Would certainly recommend!

3 November 2017
Unprompted review
Rated 5 out of 5 stars

Charity Jumbo Cheque - Great Service

Recently order a reusable jumbo charity cheque for use by our choir and went for a custom design. The whole process was straightforward and seamless and product arrived in great time. The first delivery was damaged in transit by the courier but there was no argument from Printedesigns, it was reprinted, packaged and marked fragile and sent again within a day arriving safe and sound. You judge a company on product as well as after sales service and for my part I am impressed and will definitely use again.

31 October 2017
Unprompted review
Rated 1 out of 5 stars

I will never use this company again

If you want to be respected as a client, to respond to your email, do not change the price after payment, this company is not for you.
I insist on my right to publish negative report on your company here for following reason
1. You took my money and kept them 7 days without even checking my submitted file by day number 4 before I called you and insist on it
2. I was short of time due to exhibition and you knew about this
3. I spoke to you several times by telephone asking a manager to call me back but answer was simple " A manager was busy right now or a manager is not here". He never contacted me to solve the situation
4. I felt personally abused because I speak with accent and you customer service lady interrupted me without given me chance to finish my phrase moreover she started laughing by the end of conversation
5. I said I would complain about your company and your answer was " It is your problem you can do everything what you want" Is this the right response to unhappy customer?
I express only my own opinion and this website for truly comments and my truly comments you can read above if somebody would say you are the best company it is her own opinion and her own experience.
After I came to Hello Print which is very good and helpful company, they did everything for me on time and with high quality. They called me twice with advice and I want to say them thank you so much for professionalism
I appreciate you explanation
Just give me 2 answers
why a manager did not call me when I asked twice?
Why manager does ignore customers to call them back if a customer has a problem?
Look, to put Bad mark I am giving your company chance to improve your service. You have very sensitive market and should be more customer open. I do business over 20 years and I totally know what I am talking about. I wish you company all the best in future and again my opinion you should start improvement from manager.

2 May 2017
Printdesigns logo

Reply from Printdesigns

This customer placed an order for an 850mm wide banner stand and selected the option for free in-store collection with production in 5 working days.

The customer called after placing the order to check we had received the file. When we checked the artwork, we discovered that it was set at the wrong size. This happened during the normal production timeframe (the order was not late).

We informed the customer that he could re-supply artwork at the correct size for the product ordered or he could change the order for a wider banner that would fit with the artwork provided (this would have increased the cost of the order accordingly).

During the conversation the customer was aggressive and abusive to the point of reducing a member of staff to tears. Contrary to the statement above, the unfortunate individual certainly was not laughing!

The customer demanded that we provide the larger display stand for the same cost and deliver it for free (under threat of 'ruining our online reputation). He even tried to accuse us of discrimination on grounds of an accent which is frankly ridiculous.

We informed the customer that if he wanted to leave a bad review then he was free to do so but we would not be dealing with him due to his behaviour.

The money was refunded to the customers credit card and we sent an email to notify him of our reasons.

We have not produced or delivered any goods to this individual nor would be knowingly choose to deal with him again.

Rated 5 out of 5 stars

Complete professionals. Exceeded expectations.

Extremely professional handling of our order, from initial enquiry to proofing and making content adjustments. Printdesigns also exceeded our expectations with early delivery 5 days ahead of our deadline - and the end product is amazing quality. It’s terrific to know we have a supplier we can trust to deliver just what we need without fuss.

3 February 2017
Unprompted review
Printdesigns logo

Reply from Printdesigns

Hi David,

Thanks so much for your kind words and I'm glad that you were happy with the service and quality of products you received. I'll make sure to pass-on your comments to everyone involved here at Printdesigns.

I hope you have a great weekend!

Kindest regards
Mark (on behalf of everyone at Printdesigns)

Rated 5 out of 5 stars

Great Products!

I ordered some Easy Fold Cardboard Display Stands and they exceeded my expectations. The quality of the displays is great and the pictures printed beautifully.

3 January 2017
Unprompted review
Rated 5 out of 5 stars

Excellent service

We ordered 5 pull-up banners for a specific event and received a very good and quick service. Banners arrived on time and are very nice quality. Customer service is also excellent, we will be using Printdesigns again.

15 November 2016
Unprompted review
Rated 5 out of 5 stars

Complete satisfaction

I needed banners for an exhibition and I needed them delivered on time. A quick email, they assured me they would be there. They came a day early and I sleep restfully this weekend. Thank you for a good quality product delivered as ordered

11 November 2016
Unprompted review
Rated 5 out of 5 stars

Another great Printdesigns experience

Recently ordered a Pegasus fabric banner stand for an upcoming exhibition. This is the second time we've used Printdesigns and, as previously, the result surpassed expectations. Communication was great as we were setting up the artwork and we recieved prompt and useful help and advice from the team as we needed a slightly non-standard size for the banner. Turnaround time was excellent and our banner arrived well packaged and on time. Quality is superb with bright and vibrant colours and we are really pleased with the result. Once again Printdesigns have proved themselves to be a helpful, trustworthy, high quality company.

19 July 2016
Unprompted review
Printdesigns logo

Reply from Printdesigns

Hi Adrian,

Thanks for your recent order and for taking the time to leave a review for us.

I'm glad you liked the Pegasus banner and you're happy with the look and finish of the fabric print that we produced.

If there is anything else we can help with the the future or you need any support with the banner then please get in touch.

Kindest regards
Mark Thompson on behalf of all of the team at www.printdesigns.com

Rated 5 out of 5 stars

Amazing service

What a fantastic company. The designer John Mainwaring was incredibly helpful, reasonably priced and very quick at putting our designs together. The whole process was very easy and not at all stressful, even though I placed the order only 1 week before I needed the banners. I ordered 2 for £75 roller banners and 2 Monsoon banners and they were excellent quality - couldn't fault them.
I would definitely recommend this company.

20 April 2016
Unprompted review
Printdesigns logo

Reply from Printdesigns

Hi Jenny,

Hi Jenny,

Thanks for your kind feedback and for taking the time to leave this review. Thanks also for choosing Printdesigns for the production of your display banners.

I'm happy that you were pleased with the design service, products and turnaround. I'll be sure to pass-on your comments to all involved here.

Thanks again and please don't hesitate to get in touch if there is anything else we can help with in the future.

Best wishes
Mark

Rated 5 out of 5 stars

Exhibition Stand Bundle

Hunter Macdonald is a full IT delivery services organisation and we've just had an exhibition bundle package produced by PrintDesigns. Everything looked great and it was delivered well within time. I would certainly use these guys again! Good job!

29 February 2016
Unprompted review
Rated 5 out of 5 stars

Great!

Ordered a large frieze for a trade show stand.
The team were very friendly and helpful.
Great artwork, fantastic result
Superb service. Highly recommend!

23 February 2016
Unprompted review
Rated 5 out of 5 stars

EXCELLENT PRINT QUALITY & SERVICE

I recently ordered roller banners for an exhibition. I was delighted with the quality of the printed banners and the mechanics of the roller banners which were easy to use and easy to carry. Excellent service! Rob Barker - Managing Director, Art and Design Resource Associated Ltd, Newbury.

12 May 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service and produce

I ordered a roller banner to use as part of a conference display. I prepared the design myself and submitted it as a pdf. The instructions I received online and after calling the company directly were excellent. The banner arrived exactly 5 working days after placing the order. I'm really delighted with it and will have no hesitation in using them again.

23 March 2015
Unprompted review
Rated 5 out of 5 stars

Pop up Banner

Did not expect such good quality for the price to be honest. The service from start to finish was excellent and would not hesitate to recommend Print Designs to other Customers. A pleasure to deal with and will definitely use again.
Alison Manning, Director
South Coast Camper Conversions Ltd

28 January 2015
Unprompted review
Printdesigns logo

Reply from Printdesigns

Hi Alison, thanks for your kind feedback and I'm glad to hear of your positive experiences. I will pass on your comments to the rest of our team. Kindest regards, Mark Thompson, Printdesigns Limited. http://www.printdesigns.com

Rated 5 out of 5 stars

Great product, great price and GREAT SERVICE.

I had a tight budget and very short time for getting 2 display banners for an event we were holding in Cardiff. I was absolutely delighted on the quick turnround, top quality and best pricing from Printdesigns.
This was the second time I have used the company and am about to place another order with them for more display banners.No hesitation in recommending this company.

21 January 2015
Unprompted review
Rated 5 out of 5 stars

Excellent job

From order to delivery in less than a week, including artwork design. Good job well done and the product is exactly what we needed.

1 December 2014
Unprompted review

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