PRICEBEAT TRAVEL Reviews 

153
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Very disappointing experience. The company issued my ticket with an incorrect name and failed to reissue it, forcing me to purchase a new ticket directly from the airline. I have been following up for... See more

Rated 5 out of 5 stars

I always contact PRICEBEAT Travel to book international and domestic flight and so many times last deals. Vaibhav always responds very quickly and helps to find the best price deals. This has been ver... See more

Rated 5 out of 5 stars

Kartik had been a face of PB Travel for me for some years. He is very professional and competent offering his services with understanding, clarity, flexibility and competitiveness...and of course prob... See more

Rated 1 out of 5 stars

Extremely disappointed with our experience with this travel company. We paid over AU$5,000 after being told that our tickets had been held for us and that we should transfer the payment. Th... See more

Company details

  1. Flights Search Site
  2. Cruise Agency
  3. Hotel
  4. Travel Agency

Information provided by various external sources

PriceBeatTravel.com.au have worldwide cheap flights deals from top airlines who fly from Australia. Search, compare and book cheap flights tickets from Australia .


Contact info

3.3

Average

TrustScore 3.5 out of 5

153 reviews

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3.3

All reviews

(153)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

I would strongly recommend pricebeat…

I would strongly recommend pricebeat for travel and holiday needs, they are best in their field.I always get the best price , great options to choose from with a smiling service. I would highly recommend Balesh who just did tickets for my family and managed the process end to end from ticket booking to accesibility needs to meal's and seat selection that too at the better price than any online portal. He is just a call away for any changes or updates.

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Hi...

Hi...
I always booked my tickets from PB Travel,,from long time,,they r nice,,specially ISHA,,she provides me a good deal,,,,,I m happy,,

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Wors Experience Scam

This company is a complete disgrace. My flight was cancelled, and it has now been 14 WEEKS with no refund and no real response. That is not a delay — that is outright negligence.

They ignore phone calls, give empty promises, and the agent who took my money is never available and never returns calls. There is zero communication, zero responsibility, and zero customer service. I am being completely ignored after they already took my money.

I have spent weeks chasing this company for something that should have been handled automatically. This experience has been stressful, infuriating, and completely unacceptable. If you value your time or your money, DO NOT BOOK WITH THIS AGENCY. Once there is a problem, they disappear.

9 November 2025
Unprompted review
Rated 1 out of 5 stars

Fraud and fake agents

Fraud and fake agents! Was in communication with Vaibhav. If u dont want to ruin your travel plans avoid booking from this agent.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Shirley

I've used Pricebeat Travel 3 times. Twice with Dev (who is no longer with the company) and once with Sam in 2025. They were professional and I was happy with the service on all 3 occasions. I had no problems and would recommend them.

28 October 2025
Unprompted review
Rated 1 out of 5 stars

do not book any tickets with this PB…

do not book any tickets with this PB travels, always giving false information and mis guide the people error prone ticket booking and Zero accountability to resolve if you raise any concern. been following up with them multiple time not still no response.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

vandana mam help me to book my ticket…

vandana mam help me to book my ticket and i found this cheap and a lot easier here . she is very helpful and kind she helped me find the best ticket and price to visit india so i'll recommend this to everyone.

24 July 2025
Unprompted review
Rated 1 out of 5 stars

Stay Away

Stay Away – Not Even Worth 1 Star

This service is a complete scam. If everything goes smoothly, you might think it's fine—just like booking directly with the airline, and in fact, you might even find better prices elsewhere online. But the moment something goes wrong, you're on your own. Don't expect any support or help—consider your money gone.

I booked 6 tickets for my family. Due to unforeseen circumstances, I had to cancel them well in advance—two months before the flight. That’s when the nightmare began. After nearly 50 emails and countless phone calls (which they eventually stopped answering), I had to involve the airline directly.

We finally reached an agreement, but only after an unfair deduction of nearly 60% of the ticket cost. And even then, it took five months to get the refund.

Bottom line: if you have money to throw away and enjoy stress, go ahead. Otherwise, stay far away

14 June 2025
Unprompted review
Rated 1 out of 5 stars

I recently purchased a ticket from…

I recently purchased a ticket from Pricebeat Holiday Travel for an overseas trip. I specifically requested that my return flight not be more than 60 days from the departure date to avoid incurring fines for overstaying. Unfortunately, this request was not followed. As a result, I faced significant inconvenience when I had to exit the country and re-enter, paying out of pocket for a visa.
The situation worsened when my connecting flight in Dubai was unexpectedly canceled. Despite reaching out to PB Holydays customer service, I was pressured to purchase another ticket, which I couldn’t afford due to financial constraints. The agent’s refusal to assist and the overall lack of support left me stranded in the airport for two days.

This experience has been extremely disappointing, and I urge others to consider carefully before choosing this travel agency.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Great Customer Service

Sia was SO helpful, she want out of her way to help me find the best flight suited to my needs in a very reasonable price. Good customer service keeps me going back to Price Beat Australia.
Thank you Sia !

22 March 2025
Unprompted review
Rated 1 out of 5 stars

I had a terrible experience with Price…

I had a terrible experience with Price Beat Travel. Their communication was the worst I've encountered, and they offered no real help with my luggage allowance inquiry. Instead of providing a clear answer, they kept transferring me from one person to another, none of whom seemed to know what they were doing. The whole experience was incredibly frustrating, and it gave me the impression of a dodgy, untrustworthy service. It felt like they were more interested in passing me around than actually supporting their customers. I would definitely not recommend Price Beat Travel to anyone looking for reliable or transparent service

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Poor Refund Policy

I bought a ticket and had to change dates. As I basically was being told that changing the seats would cost me the same to buy new tickets I decided to get the tickets refunds and bought the new tickets outright. As the time of cancellation I was told the cancellation fee and time line with was 12 weeks. This seemed absurd but as get a refund done was a better financial choice in terms of money coming back etc. I proceeded with the refund. First it was a nightmare to get the refund processed . You can never get hold of people and whole process seems very dodgy to be honest. Anyway fast forward 12 week later I still had to chase them to get thr refund done and even then try trying to short change me by not providing the whole refund and then after numerous emails and call I got my money back . This whole ordeal took me 17 weeks and various email and threat of prosecution to achieve this feat . My word of advise do not go with guys. Because if something goes wrong you and you need a refund . Say goodbye to your money.

13 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service from PB holidays-Bikrant

First time when I contacted PB holidays,my call was transferred to Bikrant and Bikrant was very friendly, polite and very respectful while getting the booking and prices for us. I felt felt very safe while paying for the tickets. During his absence Binod without any hesitation helped me through few changes, Next time I will definitely consider PB holidays to book my next holidays and will ask for Bikrant.

6 March 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Price…

Disappointing Experience with Price Beat Travel

I recently booked flight tickets for my parents through Price Beat Travels, opting for what was advertised as flexible tickets.
However, when I attempted to change the flight dates due to unforeseen circumstances, I was shocked to discover that the tickets were not as flexible as promised.
Despite reaching out to Price Beat Travels for assistance, their customer service proved unhelpful and unresponsive. To make matters worse, I was charged extra for the supposed flexibility that they failed to honor. Their suggestion to book new tickets instead of addressing the issue is not only inconvenient but also reflects a lack of accountability.
This experience has left me frustrated and dissatisfied with Price Beat Travels, I would caution others to don't trust this agency with their travel plans.
The discrepancy between advertised flexibility and the reality of their services has eroded my confidence in their professionalism and customer Service.

29 February 2024
Unprompted review

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