I placed my order for school uniform with Price and Buckland, unfortunately one item was not the item I ordered so I emailed them to let them know and ask how I go about getting it replaced. They ans... See more
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Review summary
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Another year of fantastic service. Have left it really later than usual this year, considering we ordered on Sunday 16th and it was with us by the 21st. Great quality items as usual, also the only pla... See more
Company replied
Needed a size jumper that hadn’t been approved by the school - Price and Buckland went above and beyond to get the size required from using other uniform and amending it according. Thank you so much!... See more
Company replied
They were extremely quick in shipping our order. We did an in year school move , place the order on a Friday afternoon and had it dispatched on Tuesday. The chat service on the website is also supe... See more
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Company details
- Uniform Store
- Clothes and Fabric Manufacturer
- Clothing Supplier
- School Supply Store
- Sportwear Manufacturer
Written by the company
Price & Buckland is a trusted, family-run UK School Uniform Supplier & Schoolwear Partner. As a family run business, we have been providing high quality schoolwear since 1959. With over 66 years experience supplying the very best school uniforms, you can feel confident when choosing Price & Buckland. As a premium school uniform and sportswear manufacturer, our garments are both affordable and reliable. We are proud to supply schools with a superior school uniform that promotes their unique ethos and identity. We are one of the only schoolwear suppliers that actually manufacture the majority of what we sell. This enables us to use superior fabrics and production techniques whilst offering best value school uniform to parents. Having our own factory also enables us to create truly bespoke uniforms and sportswear with low minimum order requirements supported by a reliable service. Since 2020 we have been using sustainable fabrics for many garments which use recycled ocean bound plastic bottles. Every eco garment we make helps retailers, schools, parents, and their children make a positive difference to the environment. Furthermore, we use top quality fabrics and design our garments with durability in mind. This allows the garments to be passed on rather than thrown away. In addition, all our fabrics are thoroughly tested by Bureau Veritas, a world leader in testing, inspection, and certification, to ensure our garments stand up to the rigours of school life.
Contact info
Benneworth Close, NG15 6EL, Nottingham, United Kingdom
- 0115 9640827
- sales@price-buckland.co.uk
- www.price-buckland.co.uk
4.6
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Spoken to megan today to have help with…
Spoken to megan today to have help with an order, unfortuantly the size I had ordered wont be available until the middle of September so she assisted me with another size so I can get it in time, thanks alot xx
28 August 2025
Unprompted review
Reply from Price & Buckland
Marisha,
Thank you so much for your review and I have just thanked Megan for her great work. Your understanding is really appreciated and your blazer will be despatched tomorrow. Thanks for taking the time to get in touch.
Kind regards,
Anthony Buckland
Friendly and efficient staff
My order was delivered by Parcelforce in an unsafe place and then stolen. After failing to resolve the problem with Parcelforce, I rang Price and Buckland and spoke to Dianne who was really friendly and helpful and sorted the problem out and had the order sent again the next day.
19 August 2025
Unprompted review
Reply from Price & Buckland
Sarah,
I am so sorry to hear that your order was stolen but delighted we were able to help you on this occasion. I have passed your message on to Dianne and thanked her and she is rightly very pleased to have been mentioned.
Thank you.
Anthony Buckland
Sizes definitely smaller this year
Son has 36inch chest, ordered a 40 blazer to allow room for growth & yet it’s smaller than his current 36 AND 38 blazer. Sleeves are a good inch shorter as well.
Have had to return that & order another before receiving refund as there’s no replacement service. Also have to pay £4.50 postage again!
Really can’t afford to. But customer service didn’t offer anything else other that to advise I possibly order 2 blazers of different sizes to hopefully have 1 fit.
13 August 2025
Unprompted review
Reply from Price & Buckland
Susan,
I can see that you've logged a return of the 40" blazer on 6th August but we still haven't received it back yet. I also can't see that you've placed a replacement order. If the blazer's measurements are not within tolerance then we would be very pleased to credit the £4.50 postage. Our blazers go through a QC process where measurements are checked however the odd one can get through. I am sorry for your frustration.
Kind regards,
Anthony Buckland
Forgot an item on my order
I had ordered my son’s uniform and had free delivery due to the items being over a certain amount. After ordering, I had realised I had forgotten his PE track pants!! I called price and Buckland and spoke to the lovely Megan who couldn’t add them to my previous order but gave me free delivery so I didn’t have to pay out extra! Thank you!
15 August 2025
Unprompted review
Reply from Price & Buckland
Naomi,
Thank you so much for taking the time to get in touch and I am delighted we were happy with our service. I hope your son has a great start to the new school year.
Many thanks,
Anthony Buckland
Wrong sized itemsecieved
Ordered my sons uniform, when it arrived. The order was the wrong size to what I had purchased. I contact the company and got a response within 24 hours with guidance on next steps and a free return postage service.
Once returned ed the correct items were delivered with 3 days.
The staff were very helpful, apologetic and quick with responses.
Great service from start to finish.
8 August 2025
Unprompted review
Reply from Price & Buckland
Erica,
Thank you so much getting in touch and highlighting the great service you received from my customer services team. I am sorry we sent the incorrect size but pleased the issue was resolved to your satisfaction.
Many thanks,
Anthony Buckland
Absolutely atrocious
Absolutely atrocious. No help when THEY delivered the uniform late to school. Expecting children to go into school without uniform on the first day of term. Disgusting. Overpriced. Ridiculousness
Edited to add, the responder can't even read and spell a name correctly when trying to dig themselves out of a hole.
I ordered in plenty of time to get the delivery, check the size and then to return if it was running on the small side- which now most reviews say the items do. So my child will have to hope for sunshine in September or be cold whilst I await a refund and return and replacement.
Second edit, well done Anthony, you edited my name to be correct but no apology on spelling it incorrectly in the first place.
Absolutely will avoid and push for other options for uniform in the future. The bad just keeps getting worse!
5 August 2025
Unprompted review
Reply from Price & Buckland
Hi Jasmyn
We understand your frustration and apologise for the inconvenience. We did have an Into School delivery that our courier failed to deliver on the expected date so we assume that you are from that school. The school have confirmed they will be open in the days before the new term starts so you will be able to collect your order - please contact the school to arrange this.
Kind regards
Anthony Buckland
wrong item
I ordered all the uniform for my son and got an item for girls which obviously I didn't need. What they could offer just to return the item and reorder what I needed. They refused to cover the delivery.
I don't mind paying but it's absolutely unfair, I spend much time on returning and correcting their mistake, not mine. So never again
12 July 2025
Unprompted review
Reply from Price & Buckland
Tatiana,
I have had a look through the LiveChat conversation and I think you unfortunately perhaps misunderstood the communication. We suggested you returned the incorrect garment using our FREE returns process and we would send you the correct replacement item. We received the garment that you returned to us but you requested a credit which we processed. If you still want the shorts, if you ordered them in the usual way, and then give us a call with your order number, we will very happily refund the delivery charge.
I am sorry for the confusion.
Kind regards,
Anthony Buckland
Excellent
Excellent! Products are good quality and true to size. The website is easy to navigate and included bundle offers which helped to keep the costs down. Pricing was reasonable and delivery was quick.
Definitely recommend!
24 July 2025
Unprompted review
Reply from Price & Buckland
Emma,
Apologies for the late reply. I've been on holiday! Thank you so much for recommending us and I am so pleased you were able to take advantage of our bundle offers which ensure you receive even better value for money. I am delighted you appreciated our speedy delivery which we try to maintain throughout the busy summer period.
Many thanks again.
Anthony Buckland
It's a really easy website to use for…
It's a really easy website to use for ordering uniform and the order always arrives really quickly
6 July 2025
Unprompted review
Reply from Price & Buckland
Hi Elizabeth
Thank you for the positive review and for letting us know that you found the website easy to use and that you are happy with the speed of delivery.
Kind regards
Anthony Buckland
Easy site to use very quick deliver no…
Easy site to use very quick delivery no issues very happy with the service good quality product very pleased to recommend
22 June 2025
Unprompted review
Reply from Price & Buckland
Hi Steven
Great to hear that you found the site easy to use and that you are pleased with the service. Thank you very much for the 5 stars and the recommendation.
Kind regards
Anthony Buckland
Very easy to oder specific uniform for…
Very easy to oder specific uniform for a specific school. Clear guidelines on how to measure for each item. Good communication and updates on shipments.
19 July 2025
Unprompted review
Reply from Price & Buckland
Hi Katie
It's lovely to hear that you found the website easy to use and our measurement guidelines helpful. Thank you for the 5 stars!
Kind regards
Anthony Buckland
I’ve brought uniforms from this company…
I’ve brought uniforms from this company twice now for 2 different schools everything seems great and dispatched quickly im happy 😊 just received another great order with quick dispatch and delivery
18 July 2025
Unprompted review
Reply from Price & Buckland
Hi Sonia
Glad that you are pleased with the speed of dispatch and the garments. Thank you so much for the 5 star review.
Kind regards
Anthony Buckland
Good delivery experience
I am new to this company, but site was easy to navigate, delivery was quick and clothing feels soft and looks comfy. Fitting looks to be true to size, so far so good!
20 June 2025
Unprompted review
Reply from Price & Buckland
Thank you for the positive review. It is great to hear that you found the website easy to navigate and that you are pleased with the quality and fit of the garments.
Kind regards
Anthony Buckland
Easy to navigate site
Easy to navigate site, great selection of sizes, value for money with great quality uniform. Arrived super quickly, kept updated and well informed. Everything fitted my Daughter perfectly. Would highly recommend.
26 June 2025
Unprompted review
Reply from Price & Buckland
Hi Miss K Barnes
Really happy to hear that you managed to navigate the site easily and that you are pleased with the range and delivery times. Thank you very much for the positive feedback.
Kind regards
Anthony Buckland
Very quick response to my order.
Very quick response to my order.
High quality goods recieved.
17 July 2025
Unprompted review
Reply from Price & Buckland
Hi Jean
Great to hear we responded quickly to your order and that you are happy with the quality. Thank you so much for the 5 star review.
Kind regards
Anthony Buckland
Reply from Price & Buckland
Claire,
Lovely to read your very positive feedback and thank you for taking the time to get in touch.
Many thanks,
Anthony Buckland
this was the first time to use this…
this was the first time to use this company and i found
the website it very easy to use and to be able to return item without any problems which i had to do on a few time because of size but with you able to print of the labels made it so easy and stress free which other company don't do
23 June 2025
Unprompted review
Reply from Price & Buckland
Woollard,
I am really pleased you found our ordering and returns service very straightforward to use. We appreciate how stressful ordering uniform can be.
Kind regards,
Anthony Buckland
Excellent quality uniform
We use Price &Buckland for our son ‘s school uniform. We always have an excellent service when ordering.Delivery is fantastic and the uniform is good quality and to a high standard. We will be ordering again 100%. Thank you Price &Buckland.
26 May 2025
Unprompted review
Reply from Price & Buckland
Rebecca,
Thank you so much for taking the time to write such a lovely review and I am so pleased you continue to be a very happy customer. I will pass your message on to my customer services team who work incredibly hard to ensure orders are processed quickly and efficiently.
Many thanks,
Anthony Buckland
Stressful!
Online says your opening hours are between whatever times they were so i drove an hour over there to get my daughter a jumper midterm as needed asap due to moving schools only to find its basically a warehouse and you cant buy from there what a waste of time.
Then when i ordered online it came too big so i had to send it back but you cant change the size unless you pay another postage fee of £5 im sure it was, needless to say i went somewhere else!
19 June 2025
Unprompted review
Reply from Price & Buckland
Tia,
I am so sorry to read your review and for the time wasted. Unfortunately Google forces you to show 'hours' but this simply refers to our hours of work. As you discovered we do not have a shop. I would have hoped that had someone seen you, we would have at least helped you figure out what size to order, unless you didn't have your child with you. I am really sorry if this was not the case. I am sorry for your frustration which I completely understand but we never claim or advertise that we have a shop.
Kind regards,
Anthony Buckland
Great company communication and…
Great company communication and delivery all done quickly.
3 July 2025
Unprompted review
Reply from Price & Buckland
Sabina,
I am so pleased your order was processed quickly and you received the garments in quick time. Good to hear the communication was as wanted.
Many thanks,
Anthony Buckland
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