I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... See more
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Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... See more
An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... See more
I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... See more
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Company details
About Prezzybox
Written by the company
Contact info
United Kingdom
- www.prezzybox.com
Absolute dogshit
My order suddenly became “partially shipped” the day before 1 of 2 items arrived.
Still waiting for the other. I can only assume that they take me for an utter mug.
Will not be ordering from prezzybox again.

Reply from Prezzybox
I was delighted with my purchase
I was delighted with my purchase. It was a quality item and competitively priced. EIt was carefully packaged and arrived quickly. Would recommend.
Very fast shipping and the quality of…
Very fast shipping and the quality of the product is so nice. Highly recommend.
Love the products
Love the products, nice and quirky 🤪
Delivered very quickly, ideal for last minute presents. 😃
We first met here jigsaw -user error
I wrote a pretty negative review on here at the weekend, after the item I had ordered turned up with the wrong information on it.
It turns out, this was completely my mistake - user error on inputting the postcode. The team at Prezzybox very patiently managed my moaning and grumbling, and then politely shared the reason the highlighted location on the personalised jigsaw I'd ordered was incorrect.
I feel pretty embarrassed, but just wanted to say that throughout the whole process the Prezzybox team were calm, polite and focused on trying to get to the bottom of the matter.
Lesson to me is to pay more attention when trying to personalise a gift...
Thanks for your help, sorry for being a bit of an idiot.
Item exceeded my expectations
Item exceeded my expectations, Absolutely lovely!
Very quick delivery. Thanks very much
Very impressed
From ordering to delivery I was kept…
From ordering to delivery I was kept informed throughout.
The goods I ordered were all lovely as I plan to give as birthday gifts.
Excellent service
The quality of the product.
Pleased with quality
Promp delivery. Goods were as stated on the website. I was very pleased with the quality of the goods, and went back on line to order more of the same as other gifts.
Good item and good customer service
Goods were great. Delivery took much longer than expected. Contacted Prezzybox who were great and apologised and resolved.
Ordered same items again as so good and delivery came quickly.

Reply from Prezzybox
The gifts were really lovely!
The gifts were really lovely! i have taken one star off only because Prezzybox don't offer any gift wrapping or gift note option - if they did this I would rate it 5 stars and more if possible!
A great selection of items
A great selection of items, good prices, carefully packed and swiftly delivered.
Very fast and perfect
Very fast shipping and order processing, gift was perfect for my partner
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