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Rated 1 out of 5 stars

DO. NOT. BUY. MULTIPLE. COLOR. PALETTES!!!! It’s a HUGE ripoff 😢 I am new to water coloring, and trapped at home for six weeks already from a bad car accident, and a broken sternum and ribs… My new... See more

Rated 5 out of 5 stars

I ordered online Paid a week later received a email informing me that my order had shipped then several days later I recieved another email stating that order was back ordered. now I recieved this m... See more

Company replied

Rated 5 out of 5 stars

I ordered the 18 color Nomad Portable Watercolor set. It arrived within a week. The color pots are very dense and have lots of paint in them. The water pen brush works perfectly and delivers unexpec... See more

Company replied

Rated 1 out of 5 stars

I am only giving one star because there is nothing lower. Their only strong point is rapid shipment for a very disappointing product. Simply put, their metallic markers have neither shine nor shimmer.... See more

Company replied

Company details

  1. Art Supply Store
  2. Craft Store
  3. Paint Store
  4. Pen Store

About Prestigify

Written by the company

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We are a boutique brand of art supplies with a small, curated range. We have a particular passion for watercolors, though we love any tool that allows you to create beautiful things. We also supply a few other select boutique brands that we think are delightful.

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3.3

Average

TrustScore 3.5 out of 5

195 reviews

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Rated 5 out of 5 stars

Love the product and the service

Love the product and the service. Im starting to get worried about not having my time but their Customer service team assured me that I will get the package soon and I did. Glad to contact them, item was delivered within the promised time frame. I'll soon start using my starry gold paint! Thank you Prestigify.

4 March 2020
Unprompted review
Rated 1 out of 5 stars

They don't even deserve 1 star

They don't even deserve 1 star! FRAUD.....have been waiting a month for the item I purchased a month ago. They blame it on shipping!! They also state that their customer service people will contact you with any problems. LIE! They don't,...they just ignore. DO NOT BUY FROM THEM!

10 January 2020
Unprompted review
Prestigify logo

Reply from Prestigify

Hi Kathy,

We're very sorry for the delivery delay. If you email us your details at contact@prestigify.com we'll provide a full refund.

In the months since your order we've fixed older logistical issues so all customers now get their packages in 2-5 days.

Best Regards,
Prestigfiy Customer Care

Rated 1 out of 5 stars

I wish there was an option to give NO…

I wish there was an option to give NO stars!! I ordered a fidget pen on Dec 3...here it is Dec 27 and I am yet to receive any kind of order #, tracking info, etc. I have sent several emails and have gotten no response. I tried calling and no one answers, the number just rings and rings. I looked up the physical address for the company and it's a set of condos that are currently FOR SALE!! THIS IS A SCAM!!! I have filed a complaint with PayPal! I hope to at least get my money back!!

27 December 2019
Unprompted review
Prestigify logo

Reply from Prestigify

Hi Heather,

We're very sorry for the delivery delay. If you email us your details at contact@prestigify.com we'll provide a full refund.

In the months since your order we've fixed older logistical issues so all customers now get their packages in 2-5 days.

Best Regards,
Prestigfiy Customer Care

Rated 1 out of 5 stars

Scam site with extreme prices

This is a scam site in the sence that they sell stuff from Amazon at EXTREME prices! I found an item for 15 $ on amazon, their price was 270 $ with a 50% price off.
NEVER deal with these people they are ripping you off!

4 November 2019
Unprompted review
Rated 1 out of 5 stars

I ordered a tracing mirror for my…

I ordered a tracing mirror for my wife's birthday on October 2 (9 days in advance). It finally arrived October 26! It was in packaging labeled in Chinese (!) and the instructions were in Chinese! I read Japanese but not Chinese! It cost $34 and the materials were cheap plastic worth $5 max. Other online sources sell the same device for $15. This company is a scam; do not use them.

31 October 2019
Unprompted review
Rated 2 out of 5 stars

Lost shipment

I wonder why Prestigify was not yet on Trustpilot. Maybe I am the only unhappy customer in the world, or maybe I am more versed on the digital world. Here we go.

I have ordered a set of watercolor paints on the 21st of August and I am still waiting.

Very polite customer services, but until now, I have not received the post tracking code for the product in The Netherlands.

They told me to call a number that no longer exists. They were informed that “my package was waiting for me to pick it up”, but the Dutch post office no longer answer phones and only accept inquiries if I have the Dutch tracking number, which has never been supplied. I only have the Chinese number, unknown at this part of the world.

I don’t agree that me, the customer, needs to chase an order without any reference number.

I still need to wait 120 more days before I can file a complain with PayPal against them. Hopefully I will receive an answer and will gladly update this post.

S.P.

Update: 23 Nov 2019 - I received the product after I informed Prestigify that I was reviewing the site on-line.

27 October 2019
Unprompted review
Show reviews in all languages. (195 reviews)

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