I talk about PREDATOR NUTRITION. I placed my first order and the package was lost by DHL. I contacted them and they reply me weeks after. They asked me to have them sign a loss document, which I did... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ordered a Whey Protein 2.27kg package. Didn’t turn up. Contacted Predator Nutrition and was told Everi (possibly the worst courier in the world), hadn’t delivered because the delivery address detail... See more
SCAM!! I ordered some PHD Protein, they took my money and never sent anything. Tried contacting customer services on numerous occasions and have had nothing back. Don't touch!
Never had any complaints with this company. Just recieved our new training smock tops for our youth section and they look good and will go a long way towards the kids enjoying their rugby during the w... See more
Company replied
Company details
Information provided by various external sources
Here at Predator! we've been supplying high-quality Rugby Training Equipment Since 1982. Based in Devon we manufacture all our Scrum machines in-house to ensure quality and safety standards are met. We also supply a large range of rugby balls, kit, training pads and bags as well as player protection.
Contact info
Higher Wampford, EX379TG, Kings Nympton, United Kingdom
- 01769 573706
- greg@predator.co.uk
- www.predator.co.uk
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
0/10 for customer service
Ordered a Whey Protein 2.27kg package. Didn’t turn up. Contacted Predator Nutrition and was told Everi (possibly the worst courier in the world), hadn’t delivered because the delivery address details were incorrect. Wrong. The address details were correct, and included the correct postcode as confirmed by the confirmation email from Predator Nutrition. Two emails and five days later, no response from Predator Nutrition and I have no refund.
Predator Nutrition have taken no accountability for their choice of courier, no refund and no further communication. Very poor, would I recommend, absolutely not.
PREDATOR NUTRITION 0/10
I talk about PREDATOR NUTRITION. I placed my first order and the package was lost by DHL. I contacted them and they reply me weeks after. They asked me to have them sign a loss document, which I did immediately. When offering me a refund or a new shipment, I said yes to a new shipment, but nothing happened despite my follow-ups. I am very unhappy. It’s theft. A waste of time, energy and money. The first time it happens to me on a website , don’t make the same mistake as I did by going to another site.
SCAM! don't buy from here!
Terrible customer service. Ordered item, no product arrived, no response to any of my emails or messages via their website. Don't use.
SCAM!
SCAM!! I ordered some PHD Protein, they took my money and never sent anything. Tried contacting customer services on numerous occasions and have had nothing back. Don't touch!
This first order was a test.
Order Number: 01002953. This first order was a test. Delivery took a long time due to the carrier (DHL-UK), which is notoriously bad, but everything was fine on Predator Nutrition's end: the order was shipped quickly, the packaging was perfect, and the product was exactly as described. I will order again.
Worst company ever fake items fake…
Worst company ever fake items fake customer service who don’t wanna help too
missing parcel will not be reimbursed
Delivery driver just left the parcel on the door step and was stolen.
When reporting this to Predator they refused to refund or replace the item unless I signed a document. As I didn't have access to any form of printing and they do not have any form of e-signature system. They basically just told me it's tough and I have to find a local library or some way of getting a printer otherwise they will not be refunding or replacing.
Poor customer service. Poor delivery. Poor policies.
Ordered Iso Dymatize over two weeks…
Ordered Iso Dymatize over two weeks ago. Parcel was lost via Evri and Evri confirmed that to both myself and Predator. They have gone radio silent and refuse to send a replacement or offer a refund. Don't bother using.
Predator Nutrition worst customer care…
Predator Nutrition worst customer care I’ve ever experienced. Ordered Inhuman Pre Workout arrived but was off, stale smelled musty. Not safe for consumption. I sent it back to them at my own cost they said I wouldn’t receive a refund or replacement as the expiry date was ok. I had previously spent hundreds of pounds with no problems but their customer care or lack of it is awful and they will not be getting another penny from me and I will be posting as many bad reviews as I can just to let people know they should avoid using Predator Nutrition unless they want to get ripped off. Seriously avoid this company they are not interested in anything other than getting your money and if anything goes wrong they basically laugh in your face. Absolutely awful Customer care hopefully they go bankrupt or the place burns down. Only gave them one star because I couldn’t give a big fat zero. 💩
I order expensive scitec nutrition…
I order expensive scitec nutrition Protein powder was so sweet, and serving size is 27g on label, but the scoop size is 47g taste like fake protein powder
One of the worst customer services I…
One of the worst customer services I have ever dealt with. My parcel was supposed to be delivered on 17 of June. The parcel was returned to them because apparently it was damaged. They did not try to reach out or mentioned this to me until I reached out to them and when I did reach out to them they left me hanging on the email and tried reaching out to them for 4 days with no response it’s like they are all incompetent I’m just confused reading all the reviews they say the exact same thing so if you want to waste your money then yes order it from here
Worst experience ever
After over 2 weeks of not receiving my parcel, they sent me an email that my parcel been sent back to them. After asking them to resend it to me, they did nothing. Finally After all the struggles i requested refund, they refund me the item's, but not the shipping cost...cheap company
Terrible after sale care
Terrible after sale care - stocking David products they aren’t authorised to sell. I provided feedback to David on flavour profile and they wouldn’t engage as not an authorised distributor. Predator wouldn’t help either, and customer services obviously didn’t read my messages before responding. They said ‘we can’t do anything as you’ve opened the product’. One bar consumed - terrible flavour and hence going to David with feedback who confirmed they don’t authorise distribution outside of North America.
⭐⭐⭐⭐⭐ Absolutely Incredible Service & Prices! 🏆💥
I can't say enough good things about Predator Nutrition! 🙌 From the moment I placed my order, the entire experience has been smooth and top-notch. Their customer service is exceptional—super responsive and always ready to help with any questions. 😄📞
The quality of their products is amazing, and the prices are unbeatable! 💸 You really get more bang for your buck compared to other stores. Plus, their shipping is fast and reliable, so I never have to wait too long to get my hands on my supplements. 🚚💨
I'm definitely sticking with Predator Nutrition for all my future purchases! 💯 They’ve earned a loyal customer in me, and I highly recommend them to anyone looking for a great shopping experience. 👏
Trust me, you won’t regret it! 🏅
Avoid Predator Nutrition – terrible customer service
Avoid Predator Nutrition – terrible customer service
I received an expensive supplement with a damaged box and no safety seal. I reported it immediately with photos. Instead of helping, Predator Nutrition blamed a third party and even suggested I broke the seal myself, which is insulting and unacceptable.
They then advised me to consume an unsealed supplement and refused a refund because the item was “opened” even though it arrived that way. I had to chase them just to get replies.
Zero accountability, zero customer care. If something goes wrong with your order, do not expect support. I would strongly recommend buying elsewhere.
Old, stale and out of best-by date product
Useless! And out of date product!
First order ever on this site. Ordered 16 protein bars, only got 13. Contacted customer services and instead of sending me the missing three bars they want photos 🤔 Three emails later and I still haven’t got the product I paid for.
On top of that, the protein bars did not taste fresh at all, decidedly dry and hard. Turns out the ‘best by date’ was back in June!
I’ll never order anything from Predator again - way too time unpredictable and time consuming. Most products one can get from elsewhere. Don’t use!
Awful customer service
Awful customer service, really patronising in there response to my email then tried to accuse me of being rude to them. Please read the other poor reviews they have to know I'm not just a disgruntled customer trying to course trouble.
First-rate experience from start to finish
⭐️⭐️⭐️⭐️⭐️
I’m honestly quite surprised by all the negative reviews here. My own experience has been nothing but positive. I’d been searching everywhere for Pescience Chocolate Truffle protein and couldn’t find it anywhere in the UK until I came across Predator Nutrition (Pescience themselves listed them as an authorised distributor).
I was a bit hesitant at first because of the mixed feedback, but I’m really glad I ordered. The service was prompt, delivery quick, and the communication excellent. Most importantly, they actually stock the product I’d been struggling to find for ages. I couldn’t be happier with the experience.
false adverstising
They are adversting on their site new reformulated version of Dark Labs crack primal and they ship the old wattered down version...
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
