Poundshop Reviews 48,769

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Its 2025 and poundland dont have mush for £1 anymore and all the food and drinks are getting smaller and smaller but costing more you allway have to que for aleast 10 minutes

Rated 5 out of 5 stars

Limited choice but what there is,is great value. You can get products unavailable in local stores at a great price. I've got things I never knew existed including coffee Fry's chocolate cream. It's de... See more

Rated 5 out of 5 stars

This was my first order ,delivery was fast and items well wrapped, got text when they were going to be delivered on day, nothing negative to say about this company will be using again. Great work guys... See more

Rated 5 out of 5 stars

Everything arrived well packaged. I was kept informed of the progress of my order. Speedy despatch/delivery. Easy to use website with a great variety of quality products at very affordable prices. Eas... See more

Company details

  1. Supermarket

Written by the company

The home for top brands, amazing value! We have an awesome range of quality products from Cadburys, Aussie, Colgate, Comfort, Glade and so much more. Next day delivery available Exclusive members offers, fast convenient delivery, daily deals without the hassle of battling with the high street. Over 200,000 happy customers!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

49K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

DON'T WASTE YOUR MONEY

I only received less than half my order. Despite emails and messages on Facebook I have had no contact from them. DO NOT WASTE YOUR MONEY. They take your money but you don't get the goods.

7 September 2023
Unprompted review
Poundshop logo

Reply from Poundshop

Hi Wendy, we are so sorry to hear this however one of our team would assist in sorting this for you - please do email us and we can get this looked into straight away.

Rated 4 out of 5 stars

Order was delivered the next day

Order was delivered the next day. Box was a bit damaged from the top along with one item on top but they are issuing a refund for that.
Otherwise it's a positive experience.

17 September 2023
Rated 1 out of 5 stars

Cling film now sold in the pound shop…

Cling film now sold in the pound shop is very poor quality. It's thin and so stretchy it shrinks back and creases beyond use, that is, if you can tear it on the useless serrated edge. You'd be better off paying a little more elsewhere. No where near as good quality as it was...very disappointing.

20 September 2023
Unprompted review
Poundshop logo

Reply from Poundshop

Hi Janet, thank you for your review and feedback - we will pass this onto the relevant department to review.

Rated 4 out of 5 stars

Parcel arrived in a timely manner…

Parcel arrived in a timely manner however the cereal was at the bottom of the box and arrived squashed

17 September 2023
Poundshop logo

Reply from Poundshop

Hi Dawn, thank you for your review. We are sorry to hear this - please do email us regarding the damaged items and one of the team can look into this for you.

Rated 5 out of 5 stars

Everything arrived well packaged

Everything arrived well packaged. I was kept informed of the progress of my order. Speedy despatch/delivery. Easy to use website with a great variety of quality products at very affordable prices. Easy check out process.

15 September 2023
Rated 5 out of 5 stars

Coffee Fry's chocolate cream 😋…

Limited choice but what there is,is great value. You can get products unavailable in local stores at a great price. I've got things I never knew existed including coffee Fry's chocolate cream. It's definitely worth a look. It just depends what your looking for.

15 September 2023

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