PostcardMania Reviews 

327
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional customer service, helpful staff, and clear communication. Many appreciate the team's responsiveness and dedication to client success, describing the service as efficient and effective in helping businesses grow. However, some people were dissatisfied with marketing campaign outcomes, reporting zero leads or that initial promises did not align with actual results. Others mentioned campaigns not being completed as expected, encountering requests for additional funds or upselling. A few reviewers also noted communication challenges, feeling passed between different team members or observing internal disorganization.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Marketing

Consumers find marketing experiences to be ambiguous, with some highly recommending the services for their... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents are helpful, responsive,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and timely... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff here are absolutely wonderful! Everyone was so welcoming and genuinely kind. You can tell they care about their customers and each other. I’m really thankful for how comfortable and cared fo... See more

Company replied

Rated 5 out of 5 stars

I’ve said this before and say it again. This full service marketing company is one of the bests, if not the best. The name is deceiving they do websites, landing pages, digital printing and ever... See more

Company replied

Rated 5 out of 5 stars

These folks really know marketing and really took time to make sure you do what works! Marketing takes a lot of trial and error and I can never be sure what I’m doing is working. PostcardMania not onl... See more

Company replied

Rated 5 out of 5 stars

LEIGH ANN WAS AWESOME! SHE WAS VERY PATIENT WITH ME AND ALL MY QUESTIONS AND CHANGES. ANY CHANGE I WANTED SHE DID IMMEDIATELY AND WAS IN CONSTANT CONTACT WITH REGARDS TO EVERYTHING. HIGHLY RECOMMEND... See more

Company replied


Company details

  1. Marketing Agency

Written by the company

Join 81,767 Businesses & Plan your direct mail marketing campaign FREE. PostcardMania designs, prints and mails postcard mailers for advertising


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

327 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(327)

70 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I run a trailer business and have…

I run a trailer business and have printed Business Cards, ran google ads and have done a website to mailbox campaign. We are so happy with the quality of work from PostcardMania.

9 December 2022
Unprompted review
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Reply from PostcardMania

Thank you for the kind words! We appreciate the review and wish you the best ROI!

Rated 5 out of 5 stars

Working with Nicole Kendall has been…

Working with Nicole Kendall has been great. She's always quick to respond and handles all of my requests quickly and professionally.

8 December 2022
Unprompted review
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Reply from PostcardMania

Thank you for the kind review! I will be sure to let your Account Manager, Nicole, know how well she did at making your experience that much better!

Rated 5 out of 5 stars

O-MY-GOD!

O-MY-GOD!! Working with the team appointed to build me a new website and postcard campaign has been out of this world. They are a well-oiled system and are ALWAYS happy to answer questions and concerns. I'm so glad I went with this company. PS I NEVER WRITE REVIEWS. This is my very first one !!

6 December 2022
Unprompted review
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Reply from PostcardMania

Thank you for the amazing review! We appreciate the kind words and look forward to continuing our business relationship!

Rated 5 out of 5 stars

Excellent service

I was so thrilled to work with Nicole and Rebecca. Superb service, super responsive and helpful!

5 December 2022
Unprompted review
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Reply from PostcardMania

Thank you for the kind words! I will let your Marketing Team know how well they did and we look forward to continuing our business relationship!

Rated 5 out of 5 stars

Such a Joy to Work With!

Nicole Kendall has been such a joy to work with! She is knowledgeable in her department and is always very quick to respond to any email or phone call when I need her. Our company decided on using Postcard Mania because of our experience with Nicole. We cannot not recommend this company enough!

5 November 2022
Unprompted review
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Reply from PostcardMania

Thank you for the kind review! I will be sure to let your Account Manager, Nicole, know how well she did at making your experience that much better! We wish you the best ROI!

Rated 5 out of 5 stars

Great group

Great group, they do an awesome job of keeping my mailings on track!

1 December 2022
Unprompted review
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Reply from PostcardMania

Thank you for the amazing review! We wish you all the success!

Rated 5 out of 5 stars

Goes the extra mile

Bethany stepped in to help with our mailing lists which were a mess. This is not her area of specialty but she worked late one night just to make sure we had enough addresses on our lists. Bethany goes the extra mile.

1 December 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind review! I will be sure to let your Account Manager, Bethany, know how well she did at making your experience that much better! We wish you the best ROI!

Rated 5 out of 5 stars

Positive review from a current client

We have placed a couple of orders and have an ongoing relationship with PostcardMania.
So far only positive feedback: Good service, responsive team, and clear communication. All straight to the point, just how we like it.

1 June 2022
Unprompted review
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Reply from PostcardMania

Thank you for the kind words! We appreciate the amazing feedback and wish you the best ROI!

Rated 5 out of 5 stars

Great product, great customer service!

We did a year long postcard marketing campaign with postcard mania in 2019. We were very happy with the service we received, they provided us with a high quality product, as well as wonderful customer service. Should we choose to do another campaign postcard mania will be our first choice.

4 January 2022
Unprompted review
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Reply from PostcardMania

Thank you for the amazing review! We appreciate the kind words and the business relationship we have continued to grow!

Rated 5 out of 5 stars

We have done 3 postcard mailings in the…

We have done 3 postcard mailings in the past few months and the service has been great. High quality printing with excellent color accuracy, produced and delivered on schedule with lots of help along the way. We will continue to use them!

24 November 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review! We appreciate the kind words and look forward to continuing our business relationship!

Rated 5 out of 5 stars

Fast and Responsive

They are quick, friendly, professional, helpful, and reasonably priced. I have no complaints working with them and would recommend PostcardMania to others!

15 November 2022
Unprompted review
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Reply from PostcardMania

Thank you for the amazing review and kind words! We appreciate it and look forward to continuing our business relationship!

Rated 5 out of 5 stars

Choose PostcardMania!

Wonderful people! They were outgoing and very patient!!

13 June 2022
Unprompted review
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Reply from PostcardMania

Thank you for the amazing review! We look forward to continuing our business relationship!

Rated 5 out of 5 stars

Attention to detail and patience in…

Attention to detail and patience in explaining what is needed and how to send for Postcard Mania to do their job. Brittany has gone above to help with formatting the excel sheet and what information she needs for mailers. Open communication and kindness goes a long way.

14 November 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing feedback! We appreciate the review and I will be sure to let your Account Manager, Brittany, know how well she did at making your experience that much better!

Rated 5 out of 5 stars

PostcardMania has done a superb job for…

PostcardMania has done a superb job for the two different projects I have them. I am committed to use them as we go forward with our business and will spread the word about outstanding work.

13 November 2022
Unprompted review
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Reply from PostcardMania

Thank you for the kind review! We appreciate the amazing words and wish you all the success!

Rated 5 out of 5 stars

What a great company

What a great company. They are so customer friendly and the results are creative and amazing. My business is small, but on the rise to grow with the help of this great company. Working with the staff made my day. I reached out to the staff and they responded with great options for me to view. I am a senior and new to marketing, I learned alot. Each day I was excited.

Date of experience: September 30, 2022

19 August 2022
Unprompted review
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Reply from PostcardMania

Thank you for the amazing review! We appreciate the kind words and will be sure to let your Marketing Team know about your experience! We wish you the best ROI!

Rated 5 out of 5 stars

I am getting a lot of support to help…

I am getting a lot of support to help me get my business details together so the marketing can start. I need to be pushed or it would never get done.

11 November 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind words! We appreciate the feedback and look forward to continuing our business relationship!

Rated 5 out of 5 stars

Immediate response

Any changes needed to promo are made immediately with a new promo piece delivered within 24 hours.

11 November 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review! We wish you the best ROI!

Rated 5 out of 5 stars

Highly Recommend

Highly Recommend! We have many ongoing projects with Postcard Mania! They are efficient and professional, with the latest knowledge and ideas. Eliza has been fantastic to work with.

11 November 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing feedback! We appreciate the kind words! I will be sure to let your Account Manager, Eliza, know how well she did at making your experience that much better.

Rated 5 out of 5 stars

AMAZING SERVICE

AMAZING SERVICE
Kendall was so helpful in helping us send out our postcards and flagging anything that needed to be changed.

8 November 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the amazing review! We appreciate the kind words and wish you the best ROI!

Rated 5 out of 5 stars

Postcardmania have been helpful

Postcardmania have been helpful, patient and understanding in my timely my decion-making. No pressure marketing.

5 November 2022
Unprompted review
PostcardMania logo

Reply from PostcardMania

Thank you for the kind review! We wish you the best ROI!

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