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Portraitpools Reviews 

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TrustScore 3.5 out of 5

3.3

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3.3

Average

TrustScore 3.5 out of 5

1 review

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3.3

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Rated 2 out of 5 stars

Wow what a disappointment

Very bitter sweet. The pool is stunning and the quality of equipment is very high and the water quality is superb. BUT and it’s a big but! The pool was built in 2014 and has been properly maintained throughout. However, during a survey carried out by a third party they identified a problem with the installation of the cold water auto top up system which is a serious breach of the water regulations. Whilst the pool Installation is out of warranty it cannot be right that a serious breach of the water regulations at the time of construction can be shrugged off and yet that’s exactly what the owner has chosen to do. To me the company owners unwillingness to at least investigate the matter shows his true colours and his attitude towards the companies clients. I wouldn’t mind so much but by his own admission the cost of rectification isn’t huge. Disgraceful

18 August 2020
Unprompted review

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