Porter Dodson Solicitors & Advisors Reviews 

514
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and understanding approach, making complex processes feel manageable and reassuring. People frequently highlight the excellent service provided, noting its efficiency, clarity, and the smooth handling of various matters, from property sales to legal advice. Reviewers appreciate the proactive communication, with staff keeping them well-informed, responding quickly to inquiries, and providing regular updates throughout their journey. Many people also emphasize the peace of mind and reassurance they received from the team, particularly when navigating complex or stressful situations like property sales or probate. This supportive approach, combined with their expertise, helps customers feel confident and well-cared for throughout their interactions.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, approachable, and... See more

Service

Consumers find service to be positive, with many reviewers expressing satisfaction and happiness with the... See more

Customer service

People report positive experiences with customer service, highlighting the team's excellent communication and... See more

Response time

Customers had positive experiences with response time, praising the staff for being friendly, approachable,... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as very positive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had to get a flat purchase in Exeter done very quickly. Nicola Hughes and her team at PD pulled out all the stops to get the purchase over the line in an amazingly short time - 2 months from first... See more

Company replied

Rated 5 out of 5 stars

Reena and Jennifer worked hard to keep us updated and explain in every detail the procedure of selling and buying. Reena replied by return any enquiries we came up against and was always polite and u... See more

Company replied

Rated 5 out of 5 stars

A relatively painless experience! Reena and Beckie were extremely helpful throughout the whole process of selling the house. All of the documents and required actions were managed online making trip... See more

Company replied

Rated 5 out of 5 stars

I used Porter Dodson Yeovil when I was selling my house and buying another property. Tanya and her team were so patient with me when there were things I didn’t understand. Tanya provided a first class... See more

Company replied


Company details

  1. Law Firm
  2. Elder Law Attorney
  3. Employment Attorney
  4. Estate Planning Attorney
  5. Family Law Attorney
  6. Real Estate Attorney

Written by the company

Sometimes you get a level of service and understanding from an advisor who really stands out from the rest. Our people are committed to achieving that benchmark. We also aim to approach even the most challenging legal issue with a no-nonsense, straightforward approach. Life’s complicated - instructing a solicitor shouldn’t be.


Contact info

4.9

Excellent

TrustScore 5 out of 5

514 reviews

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No recent history of asking for reviews

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4.9

All reviews

(514)

101 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchase of a buy to let

Louise was brilliant whilst acting on our company purchase of a residential property. Throughout the purchase process Louise was patient, communicated with all parties promptly and did all that she could to progress matters for us. We would highly recommend Louise for conveyancing .

1 July 2025
Unprompted review
Rated 5 out of 5 stars

I recently sold my house and had the…

I recently sold my house and had the pleasure of working with Reena from Porter Dobson. From start to finish, the process was handled with professionalism, efficiency, and clear communication. Reena did a great job in assisting me with all the bits I didn’t understand and really helped me through each stage of the sale. I cannot recommend her and Porter Dobson enough. Thank you.

30 June 2025
Unprompted review
Rated 5 out of 5 stars

Fulfilled my expectations.

Customer.
We found Porter Dodson’s (Sherborne based) services for setting up LPA’s and property law to be excellent. Both Beckie Old and Tom Mottram were prompt, professional and courteous and took the time to explain the processes involved. We will definitely use this firm again!

3 July 2025
Rated 5 out of 5 stars

Yeovil Residential Property

Zara Davies recently helped us with the purchase of our first home, and we couldn't be happier with the service we received from her and from the entire Yeovil Residential Property team. As first-time buyers the process seemed daunting, but the team made everything straightforward and stress-free from start to finish. Communication was clear and prompt throughout and any questions we had were always answered in a friendly manner; nothing ever felt like too much trouble and we felt completely supported throughout the entire journey.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

We used Porter Dodson for our house…

We used Porter Dodson for our house purchase. We had used another firm for our sale which turned out to be a nightmare. As with most things in life, you get what you pay for. The team at P-D were always quick to respond to any correspondence and were on the ball every step of the way. Highly recommended. They were a little more expensive than others but the lesson we learnt was don’t cheap out on the most stressful thing you might ever do, it’s not worth it. Worth every penny. We are now using their services for other legal affairs.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, speedy and thorough

Whenever we dropped in we felt welcomed and at ease in the Bridport office. Reena Raval herself was efficient and very clear in her explanations as she guided us through a process that had changed considerably since we last sold a house nearly thirty years ago. Throughout we were confident that we were in excellent hands, both in the conveyancing and in drawing up what was quite a complicated post-sale tenancy agreement. We felt that our interests were being meticulously protected and the process was completed speedily with the minimum of stress. We chose Reena because she had been warmly recommended by several of our friends, and now we too would unhesitatingly recommend both her and her team.

19 June 2025
Unprompted review
Rated 5 out of 5 stars

A great job done on Wills and Powers of Attorney

Sarah Stone of Porter Dodson came to do our Will and Power of Attorney in person saving us a journey to her office. We found her very thorough and made us feel at ease. It did not take not long before Sarah returned for us to sign the Will. Now we're pleased that we have possession of both our Wills and Powers of Attorney. We highly recommend her for those wanting to do Wills or Powers of Attorney.

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Phenomenal Service

A huge thank you to Michelle Wilson and Sonya Bailey, who were able to assist us on an auction property purchase that our normal solicitors couldn't assist with.

Not only were they both extremely professional, but the communication was truly phenomenal and we were able to exchange and complete on the deal in under 14 working days.

I couldn't recommend Michelle, Sonya and the team enough and look forward to many future deals together.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Robyn Greenway was the Solicitor in charge of my business, and from the very beginning she was reliable, always answered queries and replied to emails quickly, answering the often complex questions we put to her; she was patient and honest; she gave superb advice and was just an all around superstar. I'd also like to give kudos to her assistant Lisa, and Jenny and Emma (Conveyancing team) for also doing sterling work on what was a very awkward situation. I could not recommend Porter Dodson highly enough, especially Robyn Greenway.

13 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Service…

Catherine Snook looked after the purchase of some land for us. She was an absolute delight to deal with, very knowledgeable and extremely efficient and cost effective. She was able to explain the process in simple terms that we could understand and she did all of the above with a great attitude and sense of humor. I would not hesitate to recommend Catherine and Porter Dodson to others. We will certainly be using them again if the need arises.

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Thorough and reliable

I have used Michelle and Sonya at the Dorchester branch for several sales and purchases and they have always been thorough and reliable in their dealings. They have provided helpful advice and kept the pressure on other solicitors to ensure that the conveyances have proceeded as quickly and efficiently as possible

30 May 2025
Unprompted review
Rated 2 out of 5 stars

Would have been a lot easier if they had done what they said.

Called for a simple eviction notice. All dealt with promptly until I received an email saying 'The notice will be posted on X date.' The notice was not posted. I waited a week and then followed this up. By calling to ask where the notice was cost me an extra 13%. Charging this extra because you could not do what you said you would do it not good enough.

I queried this bill and was told 1 month 9 days later. That this was 'in line with the works carried out.' I was told that if I wished to escalate I could do so. It would be foolish to take a law firm to the small claims court.

Go somewhere else and hope that they will do what they say they will do. Charging me for following up their lack of care and then standing by it may well not be illegal but it is certainly unethical.

1 April 2025
Unprompted review
Porter Dodson Solicitors & Advisors logo

Reply from Porter Dodson Solicitors & Advisors

We are sorry to read your negative review. If you would like to discuss your concerns regarding the service you have received from Porter Dodson please get in touch with us on complaints@porterdodson.co.uk. Kind regards

Rated 5 out of 5 stars

Used Porter Dodson for our house sale

Used Porter Dodson for our house sale. Zara and the team in Yeovil have been excellent! Kept us up to date with all aspects of the sale, responded and answered any queries promptly either by phone or email. Reception team also really friendly and helpful. No hesitation in recommending Porter Dodson for conveyancing.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Very thorough

Very thorough, good advice, communication excellent. I should come clean and say I have used them before and will again. Highly recommended.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The service I received from both Reena & Amy (Porter Dodson,Bridport) during my recent house buying process was professional & efficient & both were approachable & responsive

They promptly & fully addressed & answered any questions,queries or concerns I had along the way
Both made what can be a difficult & stressful process just not!

Would not hesitate to recommend

12 May 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

All you can ask for in a conveyancing solicitor, as many have said before. Selling a property is a complex procedure with the need to be accurate. Reena was prompt in all matters relating to our sale (executors based 220 miles away). Mystified to read the recent negative review. Not at all our experience (or many others it seems).

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Appalling

Conveyancing solicitors can have a reputation for being appalling. If you want to find out how appalling they are then use Porter Dodson. Absolutely hopeless, many errors, cost all buyers in the chain (2 of us) a lot of money with their failures, need telephoning every day to find out what is happening, even other solicitors are critical of their performance. Do not use if you want to maintain your mental health.

23 May 2025
Unprompted review
Porter Dodson Solicitors & Advisors logo

Reply from Porter Dodson Solicitors & Advisors

Dear Leigh we are sorry to read your negative review, but we are unable to trace you as a client of Porter Dodson. If you would like to discuss your concerns regarding the service you have received from Porter Dodson please get in touch with us on complaints@porterdodson.co.uk. Kind regards

Rated 5 out of 5 stars

ACE...!

ACE - Amazing Customer Service...Reena Raval has overseen conveyancing for us now on three occasions. Her diligence and speed of execution have been exceptional...I highly recommend Reena, Porter Dodson and their Teams...
Rick S

12 May 2025
Unprompted review

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