PopArtUK Reviews 

3,325
•
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Absolutely awful - daylight robbery! I placed an order in March this year and never received it. It was over 200chfs. I have sent now 3 emails and no reply! Utterly disgusted. Don’t order from them! S... See more

Company replied

Rated 5 out of 5 stars

My purchase was a Superman mug for my husband, who is a great fan. I'd previously gifted him one that I had found in a charity shop. However I'd recently accidently dropped it! Imagine the relief when... See more

Rated 5 out of 5 stars

I placed an order for a david bowie base ball cap and recieved a silver trinket spoke to lee at customer services who resolved the matter by sendind me my original order,mistakes happen thats why penc... See more

Rated 5 out of 5 stars

I ordered a lovely "Fantastic Beasts" coffee mug in black and gold. It arrived sooner than I expected, carefully packaged and intact. One that I had ordered from another vendor did not fare so well,... See more

Company details

  1. Home & Garden

Information provided by various external sources

Posters, art prints, murals, tin signs and wall art at unbeatable prices! Fast delivery and 100% satisfaction guaranteed


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(3,325)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Queen poster

I ordered a poster for my granddaughter..but ordered the wrong one..I e-mailed pop art and they immediately responded and changed it to the one I wanted..
Received very quickly

5 September 2022
Rated 4 out of 5 stars

Wrong posters sent

Ordered 5 posters, one was out of stock which I was contacted and received a refund for
Excited to receive the 4 other posters, only one is what I ordered, so I've got 3 random posters I did not order

Quickly resolved and now have the right posters!

3 September 2022
PopArtUK logo

Reply from PopArtUK

Hello,

Thank you for taking the time to leave feedback.

Our sincere apologies that there were mistakes made with your order, this was due to a human error within our warehouse, that has now been addressed with the warehouse manager.

It is pleasing to see that following knowledge of the error our customer service team processed for 3 new posters to be shipped out to you the same day without needing to return anything.

We are pleased that you are happy with the way this issue was resolve and apologise once again for the inconvenience and dissapointment this would have caused.

Kind regards,
The PopArtUK Team

Rated 1 out of 5 stars

Not happy

I ordered the poster last week and needed it for today at the latest. It hasn’t turned up so now the purpose of getting it is ruined so I’m not at all happy with the service.

26 August 2022
PopArtUK logo

Reply from PopArtUK

Hello,

Thank you for taking the time to leave feedback. I can see from your tracking that your parcel arrived a day later than we would have expected, so we do apologise for that. This will have been due to the planned Royal Mail strickes on 26/08/2022, which is the day your parcel should have arrived to you.

Though we do always aim to meet our delivery deadlines, this can sadly be effected by disruptions such as stirking, which is sadly something we are not able to influence; though we do still expect orders to arrive within our delivery estimates.

Should you wish to return the order for a full refund, please do get in touch with our customer service team and we will be more than happy to assist further.

Our apologies on behalf of Royal Mail.

Kind regards,
The PopArtUK Team

Rated 5 out of 5 stars

Right on!

Always came within 6 days in perfect condition and top tier packaging I’m always impressed!

24 August 2022
Rated 5 out of 5 stars

Sam Toft canvas

I ordered 3 Sam Toft canvases. They arrived when said, in very good packaging, and I love them ! Nicely made and a good price. I will definitely be buying more as they really brighten up my house Thankyou :-)

2 August 2022

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