Good service from Pools Surplus, one item ordered was not in stock so they sent an email with alternative similar items and also phoned me to check email received. Order was delivered immediately an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Top quality uniforms! First Class! The British Army always has the best! Canadian Army Jackets are a bit too American. Will be getting more and putting them to good use for a Monty Python sty... See more
Pools surplus was amazing to deal with and since I am in Australia they went the extra mile to send photos of the pack they were sending and was in amazing condition as well as amazingly priced. Pos... See more
Picked up a couple of bargains, 2 man french army tent and a pair of Czech quilted trouser liners.... Including shipping was less than £30.00 Very pleased with my purchases and the shopping experi... See more
Company details
Written by the company
Shop selling Army Surplus & Outdoor Clothing & Equipment in Hartlepool & Bishop Auckland.
Contact info
56 Catcote Road, TS25 4HG, Hartlepool, United Kingdom
- 01429 273438
- www.poolssurplus.co.uk
4.8
Excellent
405 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great surplus store
Items were as described and came well packaged, good quality stuff and I will definitely be buying more from them in the future. Everything arrived on time and delivered with care would recommend to anyone looking to buy surplus gear👍
29 January 2024
Item as described and at decent price
Item as described and at decent price. Prompt delivery. Will buy from them again.
29 January 2024
'Customer Services' quick to assist!
I had a delivery problem & Jak, a member of the 'Customer Support Team', was very quick to offer is help, thank you!
Fortunately, the 'Delivery Problem' was sorted out!
26 January 2024
Great boots
Great boots, arrived as advertised and very speedy delivery! The boots themselves are super comfy and in expected condition. Very happy that I took the punt following a recommendation. Excellent service all round!
25 January 2024
Top notch surplus & great customer service
Absolutely top notch surplus outfit. Great quality stock at very competitive prices. I’ve already placed a second order.
Stumbled across on one of their ebay listings for some rather obscure bits of kit. Luckily, I found the much more convenient website.
The staff were friendly and professional from start to finish. They got my order ready, out the door and across the pond to Canada in record time. I’d definitely recommend shopping here.
26 January 2024
Good quality boots.
Ordered a pair of work boots that arrived promptly and well packaged. The boots are very good value and in good condition as depicted accurately in the photos.
26 January 2024
Good prices delivered on time.
2 January 2024
Excellent service
8 January 2024
Good quality kit
Good quality kit, exactly as described, fast postage, easy to deal with....
3 January 2024
Fast delivery and good coms
5 January 2024
Really helpful customer service.
Really helpful customer service.
I would recommend. I will be ordering again in the future.
4 January 2024
Swift and easy transaction
27 December 2023
Just what I wanted
Just what I wanted, will be ordering again but different colour.
Thank you!
28 November 2023
N2-B
Great service when I had a question. Great delivery and the jacket is just what I wanted. Thank you
27 November 2023
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