Polyvine Reviews 50

Excellent - as good as and better than expected. The Magenta colour added to the heavy duty internal varnish re-finished the table to a great and colourful finish.

Great product and amazing customer service. Will continue to use their products.

Spoke to Beth on the phone about a problem with my delivery, she sorted it out very quickly and no problem seemed to big, will definitely use Polyvine in the future for other projects

Quick and efficient service. Good value for money. Will use again in the future.
Thanks

Gave up trying to but of one of your overseas so called stockists in hong kong , after a week they finally stated they didnt have product in stock , 3 different couriers wouldnt ship from UK , UK customs codes are wrong for this product , after 2 months getting a friend to ship product I brought off you in the UK because you dont ship overseas

Great product fast delivery

Products delivered in good time and left as instructed

I bought green and metallic gold acrylic enamel 'multi surface paint' for my model stationary steam engine. I painted it with the green then tried to line it out with the gold - which wouldn't take to the green. I tried lightly abrading the required area to no avail. Customer services recommended over painting with emulsion paint??? or buying a pen. So, is metallic gold paint useless?

The paints were bought to repaint a metal village sign and the coverage was not very good. Marks still show through. Also, the £15 delivery charge was completely out of proportion to the size of the bottles purchased. I tried to find a local stockist but these paints were not stocked by the local Polyvine stockist.

Good service… fast delivery… good product… 5 stars *****

Excellent product

Bought the water based scumbling and some colourant, did the job.

New style Multi Surface Satin lacquer is very thin and watery and many many coats need to be applied to give a protective finish and even then the finish is not good. It is more time consuming and more expensive to use. As a sole trader who has been using Polyvine Crystal Clear Lacquer for a long time without any issues I am really disappointed with this product. It feels to me as though it is a cost cutting exercise by Polyvine to water the product down. Customer Services did respond however they weren’t particularly helpful and I needed to follow up as they hadn’t responded to my email.

I will using another brand of product going forwards for my businesses requirements.

I like the strength and tones of the pigments in both the acrylic and oil colourants. The sizes are handy and sturdy containers, especially the aluminium oil colours.
Also well packaged and speedy delivery.

I contact polyvine for information and advice and have found their customer service exceptional, very knowledgeable on their products and uses.

I used the decorators varnish to give the paintwork in the schools and nursery’s that I have worked in over the summer hardwearing (child proof!!!). I can’t recommend this product highly enough. I’m now telling all of my customers about it. Thank you polyvine

Good products, good service, all good 😁

I phoned Polyvine for some application advice before I used the heavy duty wood varnish and spoke to Tammy, who was really helpful and gave me some useful advice to ensure my application technique was correct. Would always advise to give them a ring if you have any questions it really helped me.

I used polyvine dead flat varnish on my wallpaper, thinking that, as promised on the bottle, it would provide invisible protection against damage.
I followed the instructions, testing on a small piece of the paper first and all seemed ok, but the following day when the varnish had completely dried, it had left horrible white streaks all over the wallpaper.
I contacted Polyvine to ask for their advice and I received an email today telling me that I can try varnish remover, but if that doesn’t work, the wallpaper will “have to be removed”! I had told them in my email that the wallpaper has been discontinued. They have taken no interest or responsibility in helping me solve a problem they have caused. Avoid this terrible company and product!

Update:
It’s now 9 days after Polyvine reply, but still no useful conclusion! No offer of a refund or anything helpful whatsoever. This has cost me time and money and left me with a spoiled finish on my previously lovely room!